Jose L Yfe

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Reembolso

Amazon - Reembolso
Amazon - Reembolso - Image 2
tengo tun remmmembtsoymiGeorgiabytees soyenudohmesrinte desdmetroyo mik 15 díasíasíasy DICIEMBRmi 2023
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Loss:
$463

Preferred solution: Full refund

Gregory G Ply

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Received wrong products they said it was sugar-free and it wasn't

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Amazon - Received wrong products they said it was sugar-free and it wasn't
Description clearly says sugar free and it is not sugar free I would really like a refund for the five cases that I ordered
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Loss:
$190

Preferred solution: Full refund

Debbie Y Gqc

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| map-marker Bellevue, Washington

Order problem

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Amazon - Order problem
My product was horribly made and it was totally the wrong size ridiculously small and all I asked for a refund and now Im getting text saying that my that same order is coming back and it looks like its the same size this is getting really irritating just I dont want a package from you that I dont order we want our privacy
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Octavio Dxa

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Verified Reviewer
| map-marker Scranton, Pennsylvania

The rest of my refund.

My refund I called about my refund. I only got $11 and change back the items. The 3 items were over 50 bucks. Where's the rest? Instead of taking a couple of days 2, be put back on to my original. Card where you took the money from. Well I only got $11 and change. Where's the rest? Can you give me a call at 484219**** john crump
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Mable M Hag

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| map-marker Marion, North Carolina

Lostpackage

I ordered a gift on 11/21/2023 and refused it because it was late. I have never gotten my refund because they say they have not got it back. Today is March 4 2024. I checked with ups and sent Amazon 3 tracking numbers. They still have not given a refund.Dont be naive like me and trust them. I have been stuck with $240.15.
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User's recommendation: Don't trust them. You will be the loset.

Geysol B

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| map-marker Springfield, Massachusetts

To measure no longer charging on my credit card

Subscription ID: 684****, Prime: 701073, on February 26, 2924. I wanted to make sure it was already cancelled. Under my name Geysol Bernal ( 413 ) 237 **** Springfield, MA 01104
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User's recommendation: It was acceptable, I was comfortable with the business policy

1 comment
Geysol B

I am not allowing any publicity under my name. I am not interested continuing having the Prime membership because I am not in good financial position, due my husband’s desease. Thanks

Crate S

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Returns not credited to my account

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Unable to reach customer service. Customer service hangs up phone. Returns are not being credited back to my account.
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Loss:
$700
Pros:
  • Deliver is fast
Cons:
  • Poor customer service

Preferred solution: Full refund

User's recommendation: Not anymore

Mike S Ppc

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| map-marker Grand Prairie, Texas

My package was delivered to wrong address

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Amazon - My package was delivered to wrong address
Delivered to wrong address.. Amazon delivery is bad business Customer service was no help or not considered this is very sad customer service !!!
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User's recommendation: Knock on door or ring doorbell

Ricardo M Rvr

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Me han bloqueado de Amazon,, quisiera saber porque

Me han bloqueado de Amazon,, quisiera saber porque
Encargue unas cosas,, y como a la ora, me llegó un correo diciéndome que Ise algo inusual y en verdad no se que Ise mal,,, ya que si se me cobró el dinero
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Preferred solution: Deliver product or service ordered

User's recommendation: Si

Gianfranco L

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| map-marker Colleferro, Lazio

Zero assistance and zero assumption of responsibility by Amazon with regards to bad vendors.

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Zero assistance and zero assumption of responsibility by Amazon with regards to bad vendors.
Zero assistance and zero assumption of responsibility by Amazon with regards to bad... - Image 2
Updated by user Aug 28, 2023

Nothing more happened. Amazon just pissed me off, without even apologising for what had happened!

Updated by user Jul 31, 2023

Today, July 31st, Amazon contacted me as follows:==========BSM Response 15:29 (2 ore fa)a meBuongiorno,grazie per averci segnalato il problema. Abbiamo completato la verifica e intrapreso le azioni necessarie per risolvere il problema.La ringraziamo per la sua...

Updated by user Jul 29, 2023

Amazon replied twice to kindly go to hell.....

Original review Jul 31, 2023
I am an Amazon PRIME customer. I needed a washing machine, ordered to Amazon and was directed to one of their vendors of white goods.

The machine had to be delivered to my summer house in a village in Sardinia. The responsibility of Amazon and (of course) of its vendors is to deliver at the customer's door. In the order I gave the accurate address, specifying the number of my house inside the village. If Amazon and/or the vendor had difficulty in delivering to my house inside the village, they only had to say so and refuse the order.

I ordered on July 1st and the washing machine was shipped on June 4th. The large and heavy pallet mounted machine was delivered on July 11th at the village's entrance, out in the open air and I was notified by a phone call. My house is 2 (two!) km away from the village entrance and of course it was impossible for me to carry the thing, as well as abandon it on the side of the road. The vendor did not reply to my messages.

I had to hire a local transporter and have the machine carried to my home under the sun and at 40C and at my own cost. I complained to the vendor and received only insults in place of apologies and payment of the extra cost.

I contacted Amazon twice to at least recover my costs: they replied "they would examine this case", but in the end they did not even send a message of apologies. This lack of sense of responsibility, by the Vendor and by Amazon is appalling.
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Loss:
$75
Pros:
  • Fast delivery of small items
Cons:
  • Does not take responsibility for their suppliers on their site

Preferred solution: A refund of extra expenses amounting to $ 75.00

User's recommendation: Amazon can be good in marketing and delivering small items, but beware of external vendors even if sponsored by Amazon, because, when all is said and done AMAZON DOES NOT TAKE AMY RESPONSIBILITY, even if it takes your money!

Susana R Qrz

Necesito mi rembolso

METROe dijeren hace8 días que me ibAutomóvil club británico llegramoar mi rembotambién ytodavía no me lo ponen ese producto yo no lo pedí se puso el solo y desde el 6 me dijeron de mi rembviejoentonces me puse en contacto con servicio al cliente y según de 7 a 5 días me llegaba el rembolso
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Anonymous
map-marker Sacramento, California

Missing package

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I ordered 3 things...they were sent together but though it said it was delivered...the tracking stopped 50 miles from my house at a postal office. Amazon paid me back, but now I'm afraid to order again. I blame the post office.
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Anonymous
map-marker Kansas City, Kansas

Archee Audio Inc got back to me telling me they was going to send a a new speaker.. but I haven’t got a response on when or anything else..

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Trying to return my party speakers that were delivered damaged.. I dont understand why I have pay for a return damaged product.. it would cost me 150.00 .. but sucks that theres no traigas line to speak to ANYONE!! Frustrated
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Itai Pqg

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| map-marker Brooklyn, New York

Account is locked

I was given a $50 Amazon gift card for Christmas when I went to use it my account was locked and I was told that I had purchased a vibrator and I am a 36 year old man at what point am I going to purchase a vibrator I do not live in Brooklyn I live in Vermont so somebody is trying to steal my money I want this corrected and I want my account opened back up
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Thomas R Kqh

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Fraudf

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My account is closed. I was scammed by a fraudster. I want to reopen it. I got new credit cards and debit cards help me
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Loss:
$500

User's recommendation: Good

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