Unclaimed
Amazon
Reviews and Complaints
19.8M
CLAIMED LOSSES
36.3K
TOTAL REVIEWS
4.6M
PAGE VIEWS
285
ISSUES RESOLVED
Amazon Reviews
New Reviewer
I think I am being scammed
I just got a message from Amazon that I am being billed for $769.99 for a Samsung product. Invoice #AO1 41225-****6-5814 that is being sent to someone in San Antiono Texas. I dont have a prime Amazon account and I never ordered this. I havent been charged to my bank account yet
1 comment
ID
Location
Hammond, Indiana
Preferred solution
Answer if this is a scam because I never ordered this
New Reviewer
To get assistance with my package
Good morning, my package was sent to the wrong address and wood like to change my address so that i can receive my package please
ID
Location
Nassau, New Providence District
Preferred solution
Deliver product or service ordered
Trying to return a gift. When I tried, tells me to contact customer service
It took over 35 minutes on the phone to finally get a code to take to UPS for return of this item. A supervisor had to handle this issue. The item was on a gift receipt and when I tried to get a return code/label online, it told me I had to contact customer service. Until I found your website with the phone number, I was going around in circles! I spent over an hour yesterday and another hour today.
User's recommendation: Create a contact for Amazon with this number!
ID
Location
Warwick, New York
New Reviewer
Customer Service stinks:. REFUND STATUS
I contacted customer service about a refund that was supposed to be sent back to my credit card but was never sent. I was told by someone named Ann that my refund was sent to a debit card that is no longer associated with my account. The refund was never sent to either card, so when I asked Ann for the number to corporate her supervisor, or ID# she told me that she couldn't give me any of that and tried to talk over me. Ann was very rude and shouldn't be in customer service, she needs to be home washing dishes or cleaning house because she doesn't belong in customer service. I will not shop at Amazon anymore.
User's recommendation: Be careful with returns.
ID
Loss
$95
Preferred solution
Full refund
New Reviewer
Someone’s been calling me showing productivity
Someones been calling me showing productivity Received anonymous phone call not sure if its from your company selling a purchase of an iPhone for over $1000 off of my Amazon account. Looked into my Amazon account shows no purchase but just wanna confirm
User's recommendation: Yea.
ID
Location
Tucson, Arizona
Preferred solution
Just wanna make sure no one’s hacking into my account.
New Reviewer
Checking on charge to my account
No one answers my phone call. Amazon does not answer my phone call to check charges on my account. That is very poor customer service in my opinion. Why dont the answer phone calls?
User's recommendation: Just answer your phone calls Amazon.
ID
Location
New Philadelphia, Ohio
Cons
- Support at customer service
- So support at customer service
- Bad customer service
Preferred solution
Check on 2 charges on my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerThey take care of all issues and resolve them to my satisfaction
Items purchased were too small they wanted me to pay to return them and they were gifts to my mom. She didnt have to pay cause they re sent shipping labels
ID
Location
Fort Myers, Florida
Didn't receive my item
I ordered a five lb bag of peanuts quite some time ago which I never received. I'm very dissatisfied! I think I deserve better! Send me the bag I paid for plus one bag free, then I will consider the matter closed.
ID
Location
Delton, Michigan
New Reviewer
Need my money back, can't even enter my acount
I dont even have the app anymore, so I'd like to get my money back, because I have no control over the Amazon account... Please send me back my money, I'm Oscar Foloti
ID
Location
Cape Town, Western Cape
Preferred solution
Full refund
New Reviewer
Missing package
Check the status of order 112-393****-639**** Fanletic NFL Eagles light weight mini camp hoodie, green xxl and NFL big boy youth , city poly polo, Philadelphia Eagles size 8. I have call Amazon cs and UPS cs and USPS cs with not satifactory amswers. I contact the retailer again with no conclusion. Where is my package or refund. I am very dissatisfied with the service Im receiving. I been trying to get information since 01/20/2022 when I received am email from Amazon tell me to contact UPS because a delivery was attempted. I have only gotten conflicting information. I need some explanation as to what is happening and when my merchandise will be receive. I am a good customer and order from Amazon monthly. I will be asking for A refund and you will lose a customer Sincerely Valerie Y Pointer
ID
Location
Philadelphia, Pennsylvania
Loss
$50
Preferred solution
Deliver product or service ordered
I want to know.why my delivery date was changed from today to monday? I ordered these productr cause it said it would be here on sunday. I run a tattoo buisness and when i order product from prime and im givin a delivery date i expect it on that date . I was under the...
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ID
Location
Kissimmee, Florida
Charged for myself not ordered
I called customer service for help and didn't get any. I was told I would get a call back in 12-24 hours, instead I got an email that didn't answer my concerns. Someone needs to call me 540 204 ****.
User's recommendation: I won't buy from Amazon again.
ID
Location
Argyle, Wisconsin
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerTo council Amazon Prime
We dont use this we dont need Amazon Prime I dont want to pay the monthly fee on my credit card Im trying to get in touch with someone who can help me
ID
Location
Pulaski, Tennessee
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerTrying to council Amazon Prime
Need to council Amazon Prime didnt mean to sign up for this extra monthly fee we want this charge off our credit card
ID
Location
Pulaski, Tennessee
Preferred solution
Council Amazon Prime
New Reviewer
Defective item
I've been trying to speak with someone for a month. My grandson wanted the Peg Perego John Deere tractor and worked for 1 day. And no one will help with this issue.
User's recommendation: Do not order big items from Amazon.
ID
Pros
- Easy to order
Cons
- Amazon does not honor the return item
- Amazon does not honor the product
Loss
$351
Preferred solution
Replacement
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