Amazon
Reviews and Complaints
Returns
Preferred solution: Full refund
Resolved: Billing issues
Preferred solution: I already stated that I'm having a billing issue you guys are charging me three four times a month I want to speak to somebody now
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Verified ReviewerCan not rent movies
- Can never get in touch with customer service to resolve my issue
Preferred solution: Apology
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerPissed off consumer
Preferred solution: Just tell me how to make it work.
User's recommendation: Do not know
Problem returning item
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Verified Reviewer | Sacramento, CaliforniaFailure to deliver package and Lying about it by a flex driver
- Quick and affordable product delivery
- Poor customer service if issues arise
Preferred solution: Deliver product or service ordered
User's recommendation: Check what your Amazon delivery notice actually says and don’t necessarily believe it. Verify if it is correct.
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Verified ReviewerBecause Amazon Customer Servixe is a *** joke
Preferred solution: Help trying to log into my account with a new password because I can’t remember my old one
User's recommendation: Sur won’t til I get this fixed n a timely manner
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever received my package
Preferred solution: Full refund
Cause you send the wrong part
User's recommendation: Use caution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Philadelphia, PennsylvaniaVacuum does not work after using seven times, will not charge!!!
Need to have Amazon contact seller spoke for two hours today was given phone number that does not work purchase a Vic vac portable vacuum for over $53 on October 2023. Does not charge only used it six times need to ask seller if they can help give me info.
Product is no longer available online. They passed me on phone to different people for over two hours. Finally, told me to call 206-266-**** and they would contact seller because buyer is not allowed to!
I jokingly said I hope phone number works and he said I know it does it doesnt and tell me to contact Amazon.com!! A complete circle of nonsense if needed I can look up order, I gave it to Amazon 4 times today!!
- Fast delivery and convenient
- Cannot get help when needed with problems and orders
Preferred solution: Full refund
User's recommendation: Do not recommend
Change payment method
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Verified Reviewer | Batavia, New YorkNo package No refund
User's recommendation: Be diligent or you will never see your money back or what you ordered.
Need return label
User's recommendation: Ask for a return label when you order, just in case
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Cleveland, OhioMy merchandise wasn't right
To talk to a *** HUMAN BEING
User's recommendation: Don't plan on having an easy time cancelling a Prime Membership. I recommend doing it no less than 2 weeks before you billing cycle hits.
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