customer service customer service order money account item delivery shipping items
1.0
Details
Amazon has advertised that it is the best place to by merchandise at the best price and that the Vendors that sell their merchandise on the Amazon website are upstanding merchants, making you feel that you will have no issues with anything you buy on Amazons website...
View full review
10 comments
Anonymous
#1669136

BUYER BEWARE!!!!! My laptop arrived dead on arrival.

I spent hours trying everything they suggested and it will not even start. Now I learn that my options are return it at my own expense and wait for them to repair it and send it back to me or return it at my own expense for a refund. Since I need a computer now, not two weeks from now, my only real option is to return it and buy another one from someone else. Since it is a $1000 computer, it will obviously not be cheap to ship.

It arrived in a laptop box in which the computer had foam ends holding it in place, and that box was inside a larger box with no padding at all.

I'm sure something shook loose in transit. It isn't right that I have to bear the cost of their mistake.

View more comments
Review
#1337457 Review #1337457 is a subjective opinion of poster.
Cons
  • Getting the order correct
  • Customer service
Reason of review
Warranty issue, Bad quality, Return, Exchange or Cancellation Policy, and just ignorant customer service
Loss
$909
Preferred solution
Fix or replace or refund

Get rid of the Kardashians | Amazon review

4.7
Details
It makes me sick to my stomach when I turn on the fire stick and the first thing I see are the gross Kardashians. Get that add off of there NOW! You should be ashamed to even have it on there at all! Nasty!!!!!!!
View full review
Review
#1335650 Review #1335650 is a subjective opinion of poster.
4.0
Details
Fire TV Cube - Neat device, but it has its flaws - Amazon review
So far I don't really have any issues with this device. Works great, looks great, feels great. It's honestly a nice step up from the stick and the current fire tv. Though a few things that bother me would be that it doesn't have an aux jack (3 generations in and we...
View full review
Resolved
Review
#1335503 Review #1335503 is a subjective opinion of poster.
Service
Amazon Review Listing

Very upsetting | Amazon review

An entity claiming to be Amazon continually interrupts Facebook and freezes the screen. I do not purchase anything via the internet. Not from Amazon or anyone else. Is there a way To stop this?
View full review
Review
#1334682 Review #1334682 is a subjective opinion of poster.
I regret ever applying for am Amazon Charge Card and Amazon Prime Membership!. This resulted in having to contact Chase Bank that Amazon uses for their billing. Amazon submitted that I had not paid my monthly Membership charges. Which is untrue and I had no knowledge...
View full review
Review
#1333549 Review #1333549 is a subjective opinion of poster.
3.8
Details
Great, unless you are missing parts. - Amazon review
Great, unless you are missing parts. - Amazon review
If you purchase something and parts are missing, good luck. My order was missing leg extension for one of three chairs. I contacted the manufacturer using the "missing parts" form in the box. It was ignored. I didn't buy from them. The supplier can't or won't replace...
View full review
1 comment
Anonymous
#1546882

Last time I checked Amazon takes returns and no return fees for delivery. Your complaint reads like you didn't return and went beyond Amazon's return policy.

Review
#1333107 Review #1333107 is a subjective opinion of poster.
Cons
  • If there is a missing part you are out of luck
Reason of review
Poor customer service
Loss
$176
Preferred solution
The missing parts. Amazon just isn't set up for these problems.

Where is the reward I won | Amazon review

2.3
Details
I am going to complain every day until I receive my 1000 I shop nowhere but amazon but I can easily change that because of u
View full review
Review
#1332496 Review #1332496 is a subjective opinion of poster.
1.0
Details
Yesterday two things happened: (1) I realized that Amazon has removed all my reviews (mostly book reviews) and (2) I was unable to post a negative review about a cellphone battery I received from an Amazon seller the day before that simply does not hold a charge...
View full review
1 comment
Anonymous
#1600166

Same happened to me! I called and reported it and they filed a complaint with review board, then I got an automated response from the review board stating they carefully reviewed my account and found I was in violation.

Well it was obvious to me that was b.s. and this was a form letter so I replied to it stating: clearly you did NOT carefully review my account because if you had you would see I was innocent and restored my account!!! About 7 days later they replied saying my reviews and privileges were restored. I replied directing them to this site and letting them know this was a huge problem and not isolated.

So don’t give up! You have to complain at least twice before a human gets involved.

Review
#1332205 Review #1332205 is a subjective opinion of poster.
Service
Amazon Review Listing
Cons
  • This site which is clearly run by amazon
Reason of review
Banned Reviews
Preferred solution
Let the company propose a solution
Tags
  • disputes
  • Bots
  • Review
  • Fake reviews
  • Robots
2.8
Details
I can understand when you select free shipping Amazon will pick the least expensive shipping method and that it will probably be slow. However, most of the time Amazon does not do their part by getting the order out the door in a timely manner and that to me is being...
View full review
Review
#1330240 Review #1330240 is a subjective opinion of poster.
Reason of review
Order processing issue
Tags
  • Shpping
3.4
Details
The selection on Prime video is awful and the make matters worse I can't count how many times after a lot of searching I picked a movie only to turn it on and see them speaking in a foreign language with subtitles . I don't want to read a movie . if I want to read I'll...
View full review
Review
#1330084 Review #1330084 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
get better quality video