joumana t Wwb

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Verified Reviewer
| map-marker Washington, District Of Columbia

My money

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still waitting for my refund money it's over 7 month now i've called 8 time now it well bee the 10 time they end up saying they will send me check by mail it's over month now i did not receive the check
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Mohan D Ijc

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Verified Buyer
|

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Verified Reviewer
| map-marker Bengaluru, Karnataka

Product return

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Amazon - Product return
Updated by user Sep 18, 2023

I was trusting on them from 10 year and now they use my trust and stuck me

Original review Sep 18, 2023
Myself your regular customer and do shopping mobile every time from your website if it doesn't look good I return it and second one purchase but this time it doesn't happening you representive is asking to replace same item that is not happening Good please help me Order no 406-386****-358**** Regards Mohan dudi 982904****
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Loss:
$10000
Pros:
  • Wtf
Cons:
  • Orders cheaply made and not quality material

Preferred solution: Full refund

User's recommendation: Please don't purchase any material from amazon its a fraud platform in past it was excellent platform but now a days they are playing with customer faith and misusing it

Rudy R Gkr

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Verified Reviewer

Trying to reset my passcode

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The young lady put me on hold for a hour So I got tired of waiting and I hung up They never solve my problem The problem I was having my Prime Videos passcode is not working, so I try resetting it, but yall have my old telephone number I still need to reset my passcode, so I can watch prime videos
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Loss:
$10

Preferred solution: Apology

Dean S Xdg

Hang up on me

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Man answered from England and said Im talking to fast Im hyper verbally speaking he said something stupid I said shut up and listen he screamed and hung up the phone in my face
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Loss:
$1
Cons:
  • Horrid people

Preferred solution: Loss of jobs And a repeated to joy in Philippines

User's recommendation: Don’t call

Marimar Igl

No help

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Updated by user Oct 17, 2023

I’ve been totally ignored

Original review Sep 17, 2023
Could not get on HBO max, and when I finally got to talk to human, they were absolutely no help at all.
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Anonymous
map-marker New Orleans, Louisiana

Monetary dispute

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Money taken from cash app. Amazon asking for transaction number when there is none. Poor customer service as rep would not understand that I could not provide what I did not have. Hung up in frustration. Will attempt email with copy.
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Anonymous
map-marker Gainesville, Florida

I ordered some mealworms super meal worms the other day I checked my phone they said they were delivered and put into my cluster box which is a mailbox but they were not. I have an animal that needs t

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I placed an order for some super mealworms. They said they were delivered in my mailbox and they were not there.
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User's recommendation: Ordered super worms the other day they said they were delivered but they were not. Please send them out to me as soon as possible. I have an animal that needs them.

Robert B Sid

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Verified Reviewer
| map-marker Hemet, California

Failure to return money

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Amazon is a line cheating fraudulent company you got rich off other people's money by stinging it fraud
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User's recommendation: *** Amazon

Kenneth F Cdj

Stop an order

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There is no protection for a victim involving fraudulent purchases. A person can take one's credit card information and use it with your company and the victim can do nothing about it, that's not right. I should not need a Amazon account in order to contact Amazon and attempt to stop transactions on my credit card.
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Pros:
  • Depends on who you ask
Cons:
  • Probably too many to mention

Preferred solution: Order stopped!

User's recommendation: Do not use Amazon!

Edith G Qcb

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Verified Reviewer
| map-marker Nashville, Tennessee

I have 3 random charges on my card

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I got 3 random charges on my card. No explanation, no solution made my card overdraft what the ***
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Loss:
$45
Cons:
  • Scammers
  • Un honest
  • Horrible customer service
Anonymous
map-marker Plainfield, New Jersey

Horrible service

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I ordered my package since 8/19/23. The order shows that i will receive my package in approximately 3 days. It's been almost 1 month and still have not received it. Spoke with an Amazon rep approximately 4 days ago and i was informed that my package will arrive by Wednesday or Thursday. It's Saturday and my package is still not here.
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User's recommendation: Don't order from these people

Anonymous
map-marker West Palm Beach, Florida

I never got my package. And all they saying is wait till this day like how many *** days I gotta wait if you don’t have the *** just say that and send me my money so I can order something else

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I want my *** or ether send me my money. Im not waiting till the 25th it was post to be here yesterday then it was post to be here on the 15th Im not waiting that long for that *** just refund me my *** or let me order something else
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Tinys B

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Verified Reviewer

Problem with account

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3 weeks, 14 CSR's & 2 chain letter emails but NO resolution. Every call routed to CHINA incompetent employees who don't lusten , read solution from manual. Everyone used Amazon so corporate doesn't care. WORSE COMPANY EVER DINE BUSINESS WITH JUST NEED TO DELETE ACCOUNT TO ADD EMAIL TO ACCOUNT IN USE. IMPOSSIBLE.
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Pros:
  • Well know established company
Cons:
  • Poor customer service overseas

Preferred solution: Acct info corrected.

User's recommendation: Don't have problem w/acct..

Victoria C Asv

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Verified Reviewer

Poor customer service with your driver

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When I received a notification today 9/15/23 along with a picturethe pkg was delvd to wrong address..luckily I was returning home when I got the notification and I saw the driver still in my neighborhoodso once I approached him and showed him the picture where he delivered my pkg and telling him this was not my address/the right address was on the pkg..he just delvd to wrong address..once he went and got the pkg and brought it back to me..he shoved the pkg in my hand and walked away with no apology or anythingvery rude and unprofessional..and one thing I do know driving for UPS for 22yrs is that customer service is very important and Im sure you feel the same way..Thank God I came home when I did because I would have never gotten my pkg

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Preferred solution: Apology

Mark T Kqe

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Verified Reviewer
| map-marker Franklin, Pennsylvania

Driver not putting packages where they go, arguing with security

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Updated by user Oct 15, 2023

I called and talked to someone, they said they would check into it, never did anything about it. They said that they knew who I was, maybe caller ID, and said they knew my location , when I asked how they knew everything, the guy got annoyed, that was the end of the call. Same person still comes in the resort where I work with the same attitude , and drops packages at places they don't belong, that's why we have a mail room

Original review Sep 15, 2023
Told driver to drop at our mail room for all customers to pick up there packages, blocked the roadway, argued with security on where to drop the packages, and then came back and argued again, he is now no longer allowed on our property
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Preferred solution: Apology

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