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A few months ago someone hacked my Amazon account and charged two items illegally. I contact Amazon and my credit card company. Amazon didn't do anything; my credit care company reversed the charges and replaced my card. I called Amazon again about my card being...
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Anonymous
Anonymous

The good old days are GONE ; nobody cares how long you have or haven't been a customer. Your comment about "sign of the times" is 100% accurate.

3.1
I didn't like
  • Treament by security to fix my problem
#1447155
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What I sent amazon

My wife can no longer watch her videos because Amazon told her she had to update her browser. I find it amazing that amazon feels I should update my browser to suit their needs. Just like that, update or your prime account that you paid for will no longer let you watch videos. Big companies don't seem to realize that stupid decisions can be their downfall. I am debating the value of amazon prime at this moment.
2.7
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Billing Practices
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Discounts and Special Offers
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Website
#1446768
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Amazon is a slithering Snake

Amazon says there a delivery company and has 10's of thousands of delivery vans. Then why is UPS delivering Amazon Packages?
1.0
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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
#1445760
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Amazon - AMZL is the worst ever...

Iv only had an issue with Amazon in house delivery, never with USPS or UPS, literally just yesterday I was expected to receive my package and it said it was expected to arrive by 12:15pm the map showed that I was going to be the next delivery, then as the day goes on it changed to delivery would be made before 9pm still showing my package would be delivered next, finally at 11pm at night I get a notification on my phone telling me that the package was undeliverable and that I needed to contact amazon to refund the package or reship it again.... like really this is what I get for your prime service? Amazon has gone downhill indeed they need to stop using their in house delivery....
2.8
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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
#1444501
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Amazon - I not could able to login

My phone no. Are 9849046963 7780328815 with the above no.i can't login
5.0
Details
Delivery Service
Product or Service Quality
#1444466
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Amazon - I need someone to help my return items ASAP

Your immediate assistance is surely appreciated very muchthank you
#1444320
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I also have been banned forever from Amazon as of last week. I was always being emailed to please give feedback. I called customer service & talked to a woman so nice & she told me it was because I sent a pair of shoes back. So if something doesn't fit & you send one...
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Anonymous
Sue em

Sue 'em

#1444310
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Amazon.com is a dishonest company in the worst possible way. Overcharged for billing error made by Amazon. They refused to take responsibility.
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Anonymous
rg

Very poor customer service. Regularly missed the deliveries. {{Redacted}}

1.3
I didn't like
  • Unprofessional people and not helpful customer service
#1443554
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Somebody hacked my online accounts and stole the money out of them via Amazon gift cards. I have called them numerous times since the beginning on Nov. 2018 about this situation! I have talked to 4 different supervisors about this and they all filled out the forms to...
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1.0
I didn't like
  • Incompetent customer service reps
#1443362
Reply to reviews
I first became a Prime member back in 1998. I paid $99 per year, and it was a good deal--free, two-day shipping, free streaming service, and unlimited music. Additionally, as months passed, other perks were added (e.g., free ebooks to check out and read). Now, Amazon...
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2.0
#1442216
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