Rudolph Pyk

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Verified Reviewer
| map-marker Charlotte, North Carolina

Where is my refund?When can I expect my delivery?

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I ordered a big screen TV and they charged me for two tvs.I still want one TV not two. How do I get a refund for one of these?I don't want tomesd up my delivery.I just only want one TV and only be charged for one TV.
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User's recommendation: Make sure you don't make a mistake with your order.

Anonymous
map-marker San Jose, California

Order inquiries

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I'm not able to place an order...give message account access limited., And it says my account is on hold and I already turned in my documents for them to view, I don't know what else to do because my account should not be still on hold, after I done already verified everything..
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Anonymous
map-marker Medina, Ohio

Fraud

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Impossible to contact and get help on phone. Impossible to know if its truly Amazon or a scam. Impossible not to spend the whole day getting help. Very frustrating!!!
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Evony Hhs

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Verified Reviewer

Delivery not receivedl

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Order was scheduled to be received on the 16th and it has not been received as of yet. Chat to place I was asked to give the package a couple of days to be received. As of yet it still has not been received. Please give a tracking information on the package when it will arrive. Its been three days delay. Its showing on the tracking that it was delivered. It has not been delivered. Please deliver package and or refund ASAP.
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Preferred solution: Full refund

Anonymous
map-marker Fontana, California

They have the wrong delivery address

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I had purchased an item for delivery before XMas and it was sent to my Daughter home in Washington on time... Today I was ordering Gourmia digital oven. Once I was finished it didn't ash shipping info. You were sending it to. Washington again. My Home and billing address is California. I was sending it to my home in Corona,CA. I tried changing it but it wouldn't except it . So I cancelled the order $170.34...
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User's recommendation: After you order it should ask shipping and billing address!

Shanya Lev

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Verified Reviewer
| map-marker Los Angeles, California

Was unable to speak to a person regarding my account.

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I was unable to speak with a person regarding my Amazon account and prime account. If someone would call me, I would really appreciate it.
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Mik L

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Verified Reviewer
| map-marker Augusta, Montana

Want to find out what happened with my order

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I ordered a Cart from Amazon and it said that the payment didnt go through Want to know why What happened
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Anonymous
map-marker San Antonio, Texas

Driver driving way too fast

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Use drivers with common sense. And get lights for vehicles like Dominos. Unmarked cars at night isnt safe
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User's recommendation: Be careful when delivering to your door

Cullin Tkc
map-marker Philadelphia, Pennsylvania

Package was delivered when I came home from work it was stolen from my porch

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When I came from work at 6:30 at night, my package wasnt on the porch. I know it was delivered as the picture but when I came home it wasnt there I live in And that busy street, so probably somebody passed by and stole it
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Baxter R Zjb

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Verified Reviewer
| map-marker Saint Petersburg, Florida

Missing package

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It finally arrived after several delays, it was for my grandson . Im so glad that it arrived. Thank you guys, so much Amazons been a good company to me. I never really have any problems. Thanks again.
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Anonymous
map-marker Albuquerque, New Mexico

You called me 1st

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Amazon email me saying if I wanted to continue my order to give them a call so I call them I never ordered anything then they say we never called you Sarcastic
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Elsa I Wlq

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Verified Buyer

Wrong package

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Amazon - Wrong package
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I order a clipper to cut hair I already now the difference between a clipper and a trimmer do you all think Im stupid and sent me a cheaper product thinking that I will not now the difference between this two product I want the clippers I dont want my money back or anything I want the clippers now
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Pros:
  • Easy access to many products
Cons:
  • Bad customer service

Preferred solution: Price reduction, Delivery, apology and I want correction in the product I ordered

User's recommendation: To be able to send reminders with the vendors

Anonymous
map-marker Bar Harbor, Maine

Return Order

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THEY PROVIDED A MAILING LABEL; UPS PICKED IT UP NEXT DAY; i AM AWAITING A REPLACEMENT. tHANK-YOU FOR CHECKING
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User's recommendation: PURSUE HONEST GRIPES RELENTLESSLY.

Anonymous
map-marker Orlando, Florida

Delivery questions

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Resolved Delivery to a Locker isn't any faster than having something delivered to my home? This was the answer I got,. It wasn't the answer I wanted.
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Anonymous
map-marker Delray Beach, Florida

Held PLEASE call me at 702 863-****

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The stupid driver that you used, put the delivered package INSIDE my garage on the floor. This required him to manually open the garage door. Who gave him permission to do that? All of my packages are left in my front porch. What kind of a moron is this that complicates a delivery forcing a garage door when there is a front porch to do that To make things worse, I am temporarily disabled and cannot get in my garage with my car in there. Whar do I do with that package now? These are the inconveniences that you cause your customers for hiring people with no intelligence or common sense.
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User's recommendation: The recommendation is not for the customers is for Amazon. Your customer service sucks and so are some of the deliveries. Second problem in one week.

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