Anonymous
map-marker Glasgow, Scotland

UNCONTACTABLE

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NO PHONE NUMBERS OR EMAIL ADDRESSES NOTHING CAN HAPPEN IF YOU CAN NOT BE CONTACTED AN IDIOT COULD WORK THAT OUT COMPLETELY AMATEURISH WASTE OF SPACE AND TIME HAVING TO CANCEL PR Y
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User's recommendation: GO TO EBAY?PAPAL GET ANYTHING YOU WANT WITHOUT

Craig C Skc

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| map-marker Khanu Woralaksaburi, Kamphaeng Phet Province

Ordered an item, it gets stolen. Can’t use the money that I bought the item with because it’s gotta go on a gift card and then the item goes up in price and I can’t order.

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Amazon - Ordered an item, it gets stolen. Can’t use the money that I bought the item with...
Try to re-order an item and its more expensive. Cant use the gift card. Cant get my money back. Because it has to go into a gift card.
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Pros:
  • Got my money back
Cons:
  • Sent to the wrong door and it went into a gift card

Preferred solution: Price reduction

Anonymous
map-marker Oakland, California

My account is on hold

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They did not resolve my problem and all I kept hearing was no, and we cannot do that! I am sorry mamma you have to wait 24 hours! This is Very frustrating! I explained that I moved to a new place and yes I know how much I have spent because I did not want to sleep on the floor anymore!
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User's recommendation: Don’t plan on making big purchases they will take your money and then they will cancel your order

Ellory Tpx

Damaged package and product also damaged

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Amazon - Damaged package and product also damaged
Seller should have been embarrassed to send the package to a customer. Also I waited about a month to receive order
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Pros:
  • Very efficient

Preferred solution: Full refund

Anonymous
map-marker Laurelton, New Jersey

They wont fix their own mistake. They spelled my boyfriends name wrong and won't return or fix it or even call me when I requested a phone call

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Amazon - They wont fix their own mistake. They spelled my boyfriends name wrong and won't return...
We spent our hard-earned money on this stupid mirror, and they misplaced my boyfriends name and now won't return or fix it. Do not buy electronics or anything that plugs in from Amazon or anything that has to be personalized because they will misspell your name and won't fix it now I am stuck with a 30 dollar piece of junk.
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Deldrick Ipc

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Verified Reviewer
| map-marker Yucaipa, California

Cancel 30 day free prime and shipping

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Back on Feb 8th I ordered 30 day free trial for free shipping. Was watching prime on my phone called to get help connecting to t.v.

the guy helped me but proceeded to take advantage and scam me which I fell for, STUPID me! He managed to get$100.00 out of my account before I caught on. I gave tried several times to cancel before time was up. Never able to connect to live person also recordings kept saying everytime I called that I didn't have that feature.

I did cause was able to watch prime and ordered stuff free shipping. Well, now I have gotten couple of emails saying you guys tried taking payment. I tried to cancel. I am upset wit amazon took app of my phone .

Don't trust at all. Had to change all accounts and passwords because of this employee. I am pissed! With Your company.

Luckily my bank retrieved money he stole. Closed that account.

So cancel me and you better not charge me because I canceled within the 30 days but because of customer service I can't speak to anyone. Sincerely unhappy customer.

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Monimala G Fbm

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Order missing and cannot contact customer service

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Amazon - Order missing and cannot contact customer service
Amazon - Order missing and cannot contact customer service - Image 2
My order says its delivered but I never received it. On top of that I am not able to contact customer service at all. I want my refund.
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Loss:
$22
Cons:
  • Harassment

Preferred solution: Full refund

Anonymous
map-marker Wingham, Kent

I haven’t got my refund back even though I cancelled my order and I need my money for my bus travel to college

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I ordered my things on Amazon and it came to £150 and I payed for it but it kept saying transaction cancelled so I pressed refund and it has been 2 weeks and I havent got my refund back yet and Im pissed about it
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Anonymous
map-marker Chicago, Illinois

I called cuz i got a message that say i recieved a item that i never got i will like to get my money back or you can send it again it was my last order which was ultrasound gel

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a item that i never recieved i will like for you to send me the item that i never got or return my money Donna Washington 708-655-**** donnawashington16@***.com
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Anonymous
map-marker Syracuse, New York

Can’t redeem my game pass code

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I tried emailing cs-reply@***.com that the lady in chat gave me but it didnt go through. I sent pictures of proof that the code isnt working as she asked me to but the email was invalid. I would like a refund or a new code that works. Ty so much for your help with this.
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Anonymous

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Verified Buyer
| map-marker New Delhi, National Capital Territory Of Delhi

Wrong item recceved by agent

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Amazon - Wrong item recceved by agent
Amazon - Wrong item recceved by agent - Image 2
Wrong item received by your amazon courier agent as on 11 mar 2024. Please refund my money on my account
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User's recommendation: Not accepted in feature wrong item by you

Yamile E Zxs

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| map-marker Minneapolis, Minnesota

Reclamo de un pedido

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Amazon - Reclamo de un pedido
mi páginaagachadoenciavejecidoyeoDVIejoleirPÁGINAensiyovNaciones UnidasiaviescosipapáginaáNo, jajaVayadejarunos el yotugarkansa dbienspecioFíqumi laentregeorsviejodahacer unmerpuedoVayaNaciones Unidases decircibcomooyeVayaesyo. mirahdejarmienodsistema operativotinoes la eestrellauna qesoh micalleaba eespeciouficionacíunaricesyoocadauna finhielobedecerRincónarcoArkansaskansaseditarVayaacer, y el BolígrafosiIvániaquety NoAntiguo TestamentoroolLeir...
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Loss:
$11
Pros:
  • No tienes que salir de casa
Cons:
  • No tienen en cuenta las especificaciones de entrega por parte del transportists

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Tucson, Arizona

Sucks!

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My delivery instructions are not met! 4th time I complained this week! I want delivered in back yard not FRONT! Trying to prevent theft problem in front yard! Each time I get same message that they will notify drivers and nothing happens?
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User's recommendation: Delivery sucks!

Cindy M Nnq

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Verified Reviewer
| map-marker Grethel, Kentucky

My order

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Didnt deliver when it was supposed to be and when it was delivered, it was sent to the Post Office and not the residence. Customer Service did not speak good English and was very hard to understand. Called again today and was on hold for 33 minutes. I had to hang up and call back!
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Maria O Vhn

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Get a Guarantee A-Z

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Amazon - Get a Guarantee A-Z
Amazon - Get a Guarantee A-Z - Image 2
Hello, Im trying to contact you guys several times now with no response, the first time was explaining that the product I purchased was damaged and I had to return it, the return bill was almost the price of the product, one of your guys (CS) said that I can get a guarantee A-Z because the product was damag,so I sent the email to that department but I havent heard from them, Im so pissed!
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Loss:
$119

Preferred solution: Shipping refund

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