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Amazon - My orders were sent back

1.0
Details
hello well i still have not herd from amazon on this at all and if i dont here something soon then i will take it to the next step i will file a complaint and then i will talk to my lawyer

User's recommendation: dont trust amazon.

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ID
#2052781 Review #2052781 is a subjective opinion of poster.
Location
Billings, Montana

Amazon - Unsatisfied with Smart Guard Protection

1.4
Details
One lamp quit working and I contacted them via email and phone. I sent in the requested information multiple times, and was told I would get an Amazon Gift card. Never received it. Called again and found out they submitted it as a lamp which is correct, but then the picture they listed was for a rug. I've never ordered a rug through Amazon. So I'm told again to wait for an Amazon gift card. It appears to me that it is the workers that don't know what they're doing properly.

User's recommendation: Be prepared for bad customer service.

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ID
#2052709 Review #2052709 is a subjective opinion of poster.
Location
Mason, Michigan

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Amazon - Charging to my credit card

1.0
Details
I have over 3000.00 dollars in charges to my credit card account from Amazon that are not my charges. I called and they say there is nothing they can do. I looked back over the past years bills and see that there is several charges for Amazon small amounts like 8.00 dollars here and there. They looked and said well there really isn't anything we can do.

User's recommendation: Do not order through Amazon.

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ID
#2052619 Review #2052619 is a subjective opinion of poster.
Cons
  • Make unauthorized charges to you account
Loss
$3127
Preferred solution
Full refund

Cant get my amazon card to work

1.0
Details
I cant get acess to my prime video I changed my number this is very frustrating cant even contact you guys thru phone
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ID
#2052453 Review #2052453 is a subjective opinion of poster.
Service
Amazon Membership
Pros
  • Lots of merchandise to choose from
Cons
  • Excuses made instead of fulfilling their services
Preferred solution
Need acess to my prime video account!!

Amazon - Your numbers are wrong!

1.0
Details
1-800-372-8066 is not customer service number it is the number to advertise items on amazon!

User's recommendation: Do not call that number! You will have to wait in line for a call forever!

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ID
#2052044 Review #2052044 is a subjective opinion of poster.

Amazon - Bad customer service

1.0
Details
Apparently dealing with a 3rd party vendor is a big problem , when trying to return an item. Your shopping cart has become impossible to work! I ordered one thing and I keeping setting the same item. I want to deal with you no 3rd party..who are they and how reputable are they , I dont know! You I know, I dont know them..

User's recommendation: Not good.

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ID
#2050328 Review #2050328 is a subjective opinion of poster.
Location
Brooklyn, New York
Service
Amazon Customer Care

Amazon - My refund pending

1.0
Details
Order no 404-2546-6606755. I was cancelled the order on 12th June'20. Still my refund pending. When will I get my refund amount

User's recommendation: Refund policy very bad.

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ID
#2048972 Review #2048972 is a subjective opinion of poster.
Loss
$1099
Preferred solution
Full refund

Amazon - Very poor service

1.0
Details
Purchase. Undelivered goods and refusing to refund money after confirming reception.

User's recommendation: Very Poor service.

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ID
#2048522 Review #2048522 is a subjective opinion of poster.
Location
Brooklyn, New York
Service
Amazon Shipping Service

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Verified Reviewer

Amazon - Entire pantry order ruined

1.0
Details
Amazon - Entire pantry order ruined

Update by user Jul 11

I realize it was most likely damaged by the UPS carrier, but Idk what to do

Original review posted by user Jul 11

When my pantry order arrived yesterday, the bottom of the box was wet and sticky. Once I opened the box I saw that there were several exploded pepsi cans. In addition to leaking all over the groceries, the exposed jagged aluminum had punctured holes in several packages. I'm aware that I cant return grocery items, but can the order atleast be replaced?
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ID
#2048472 Review #2048472 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • Product variety
Cons
  • Customer service sucks
Loss
$50
Preferred solution
Deliver product or service ordered

Amazon - Can't get my ebooks

1.0
Details
I bought two ebooks on amazon and I cant get them on my ereader device. Also your help is impossible!

User's recommendation: Don’t bother trying to get help or even the books you purchased from amazon!

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ID
#2047024 Review #2047024 is a subjective opinion of poster.
Loss
$20
Preferred solution
Deliver product or service ordered

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Verified Reviewer

No satisfactory reply from Amazon

1.0
Details
No satisfactory reply from Amazon
No satisfactory reply from Amazon
No satisfactory reply from Amazon
Amazon people told me that they will contact me soon regarding the fraud done with me from a sister concern company of amazon which says orders sent and shipped by amazon but i still not got any call back or reply from amazon.

User's recommendation: Please be sure you are placing order directly to amazon instead of any website or app stating that its shipping through amazon.

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ID
#2046403 Review #2046403 is a subjective opinion of poster.
Service
Amazon Customer Care
Loss
$99
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
How much money does Amazon make? In the past I would order from them when they actually had customer service. I noticed in an email about some kind of a gift card amount of $100.00 I could use at Amazon. This seemed like it wasn't legitimate to me AT ALL. What do I do?...
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ID
#2044399 Review #2044399 is a subjective opinion of poster.
Service
Amazon Customer Care
Pros
  • To big
Cons
  • Cheats
  • Steals
  • Lies
Loss
$100
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Amazon - DISGUSTING DOUBLE-STANDARD PRICING

1.0
Details
I am really disgusted and disappointed that people are getting 50% off the Fire tv 4k while i paid FULL PRICE even being a customer since 1995!!! They claim such offers were given to entice new customer ONLY! They also lied that this offer was given to few selected customers who received email and the offer has been discontinued but one guy just bought with that offer the very SAME DAY! DON'T EVER BUY FROM AMAZON! DISHONEST AND DISGUSTING COMPANY! THEY ONLY VALUE 'NEW' CUSTOMERS!!!
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ID
#2044139 Review #2044139 is a subjective opinion of poster.
Cons
  • Scam
  • No sense of customer loyalty
  • High prices
Loss
$50
Preferred solution
Price reduction

Amazon - Refunds

1.3
Details
Why haven't i received my refunds of 9.79 and for 25 dollars and something. I paid 9.79 to faster shipping but it was still 4 days late. The 25 is a double charge, i don't care what you say, it was already taken out once during initial order. To take it out again is a double charge. Point, blank, and period. I've already talked to people on chat that i want my money back. So, you knew i wanted a refund, have not received anything yet. Got a reply saying I will not get a response from Amazon.

User's recommendation: Pay attention.

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ID
#2043300 Review #2043300 is a subjective opinion of poster.
Service
Amazon Customer Care
Cons
  • Nothing but attitude from customer service
  • Still no refunds
Loss
$36
Preferred solution
Full refund

Amazon - Wrong product

1.0
Details
Amazon - Wrong product
Hi my name is Ana González and I bought at dell desktop and it got here on june 8 and when i open the package it was the wrong computer and it was broken. Where can I return it to? Please contact me to at ag102803@gmail.com or call me at 2243036306
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ID
#2043015 Review #2043015 is a subjective opinion of poster.
Preferred solution
Bring the Correct product