Unclaimed
Amazon
Reviews and Complaints
18.2M
CLAIMED LOSSES
33.2K
TOTAL REVIEWS
4.3M
PAGE VIEWS
261
ISSUES RESOLVED
Amazon Reviews
Problem with a vendor order
The vendor was going to make me pay for shipping other of the item I purchased to California. The cost to me was going to be $60, which would negate the savings I was able to gain by purchasing the exact same product from another merchant. When they did reimburse me they of course did not reimburse the original shipping which was $20 but I guess theres not much I can do about that.
User's recommendation: Stay away.
ID
Location
Mechanicsburg, Pennsylvania
New Reviewer
Package came empty and I'm not getting an email for the code I need someone to call me ASAP
My package came empty and I need to talk to somebody about it Anna came in a small yellow envelope package didnt say Amazon but if you look up the return address its an Amazon warehouse
ID
Location
Miami, Florida
Pros
- Something for your sex drive
- Great options
Cons
- No help
Loss
$25
Preferred solution
Deliver product or service ordered
Approval for purchase of iPhone
Someone called for me to approve a purchase of an iPhone on July account. They told me it was a scam call. Glad I did the right thing and called Amazon. Appreciate your prompt attention. I had gotten consecutive days of the call and was getting aggravated. You helped put me at ease. Thanks again.
User's recommendation: Call don’t hesitate.
ID
Location
Saint Martinville, Louisiana
New Reviewer
I will not pay to talk to a computer expert about an order that I have questions about.
I placed an order today and it looks like it may be duplicated. I wanted to ask someone but they want to charge you.
ID
Location
Pulaski, Virginia
Preferred solution
I just want someone to help me with my order to get it straightened out.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
We ordered two spa filters from Amazon on February 11. The filters were delivered and were put in use in our hot tub, as we rotate our filters every two weeks for cleaning purposes. We have been operating a hot tub for 20+ years. One of the two filters that we have...
View full review
ID
Location
The Villages, Florida
Loss
$27
Preferred solution
Let the company propose a solution
Shutting down my acct over ID THEFT
My ID was stolen in 2017& Im still living in *** today AMAZON shut down my acct& deleted 3500 books
User's recommendation: Keep an eye on your acct I was hacked in Ohio.
ID
Cons
- Amazon
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI got an email saying my account was on hold
I got an email saying my account was on hold , We have temporarily placed your Amazon account on hold and canceled any pending orders or subscriptions because we detected unusual activity on it. To restore access to your account, sign in and follow on-screen instructions. Once you have provided the required information, we will review it and respond within 24 hours. We are sorry for any inconvenience this may have caused. Sincerely, Account Specialist Amazon.com Ill ordered two books , Solitaire and this winter by Alice oseman I used cash app it said that I spent how much I spent
ID
Location
Morristown, Tennessee
Drivers often leave packages in vulnerable locations
The UPS retrieval for a recent return wasn't efficient. I had to call and visit UPS store several times. I enjoy Amazon, and will continue to patronize. That has been my experience that could use improving
User's recommendation: if you have a valid return, stay on it. but never abuse the process.
ID
Location
Stockton, California
Pros
- Good products and some good prices
Cons
- Not to many cons
- No way to contact customer service
New Reviewer
Somebody from Amazon has called me
Somebody from Amazon has call me but I was not able to answer the phone Instead Amazon has leaved a message from my phone that I purchased some goods I never purchased soon goods in fact on the Ist week of May 2022 I advice Amazon customer support I did not purchased anything from you. I though this has been solved but yesterday Amazon called again. Please disgard this matter I never purchaed anything. I try to call the phone number that Amazon you gave but it does not connect from Amazon.
User's recommendation: Please verify first any purchase.
ID
Preferred solution
No purchase
New Reviewer
Wrong order
I have received the wrong order. It shouldve went to someone else. The same thing happened once before. They told me then it was taken care of. So whats up?
ID
Location
Randolph, Wisconsin
Preferred solution
Nothing
New Reviewer
Trying to get a return label since we do not have a ups store near me
I was given a code to return a package I need a return label because I do not have a ups store near me
ID
Location
Atlanta, Georgia
Preferred solution
Full refund
Terrible online update info for order placed
I was given a delivery date for my order as usual. Then the date changed due to some issue. After that delivery date expired I was given another delivery date but this time it said if not delivered on that date I should request a refund. You think!!!the whole time this is going on the tracking was never updated.
User's recommendation: Try to find your product somewhere else if at all possible.
ID
Location
Stone Mountain, Georgia
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerOrder update
My complaint is with the automated system that you have for customer service. I kept getting switched from one system to another system. It is frustrating and virtually impossible to get around the system and speak with a person. Once I connected with a person, after multiple attempts, the representative was very polite and helpful, he resolved my problem to my satisfaction.
User's recommendation: Be prepared to get frustrated if you have a problem.
ID
Location
New Castle, Delaware
New Reviewer
Refund
I return items, I don't receive my money yet I bring this to Ware house in dallas but i flor know what happens
ID
Preferred solution
Full refund
My call was dropped and now I don’t have any use of my cameras after I just paid for my Blink subscription
My call was dropped and now I dont have any use of my cameras after I just paid for my Blink subscription
User's recommendation: I need somebody to call me back.
ID
Location
Niagara Falls, New York
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Cancel
Amazon