Kaleb G Jpl

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Prime

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Amazon - Prime
I wonder how long you have been charging me for prime video on top of a prime subscription. Cancel the one i dont need and i wont look into how long you have been stealing my money.
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Preferred solution: Price reduction

Elisabeth D Hvp

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Got a cologne instead of a perfume!

Amazon - Got a cologne instead of a perfume!
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I ordered a womans perfume and got a mens cologne. When I click the button to return the item it says non refundable. So I am waiting to hear back from the sellers how they can fix this problem
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Pros:
  • Ease of buying products

Preferred solution: I would like to have the product that I ordered. If they can’t do that I would like a full refund.

Resolved
Debra S Mxn

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Resolved: No refund after item returned 2 months ago?

Amazon - No refund after item returned 2 months ago?
Updated by user Mar 07, 2024

Company fixed the issue and I have been provided with apology. Constant persistence

Original review Feb 19, 2024
I have contacted customer service three times now and all 3 times they say the same thing in 3 to 5 days a refund will be given. I want to file a formal complaint, for being lied to and not receiving my refund after returning an unopened iPad Pro. Online it says ,refund was unable to process?? I am sick and tire of calling and getting same response!!
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Pros:
  • After all this problem i am questioning any pros
Cons:
  • Customer service lies to you about issuing a refund

Preferred solution: Full refund

User's recommendation: Keep a close eye on refunds!!!

Trinia W

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Wrong item

Amazon - Wrong item
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This is not the expected item I didnt order this item, this was for a specific. Occasion which is now ruined thanks allot
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Loss:
$25

Preferred solution: Full refund

Bryan M Zkh

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| map-marker Juneau, Wisconsin

Mi cuenta está bloqueada

Amazon - Mi cuenta está bloqueada
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Estaba comprando un libro y mi cuenta fue bloqueada sin razón , lo que sucede es que la cuenta de banco es de mi primo y con su consentimiento utilice su tarjeta yo le pagué en efectivo y el me permitió utilizar su tarjeta .
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User's recommendation: Averiguar antes de bloquear una cuenta

Amber F Cjm

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Haven’t received item

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Amazon - Haven’t received item
Amazon - Haven’t received item - Image 2
I ordered a silent basketball as a gift and still havent received it. Paid for item never received the item its a Christmas gift thats super late and I Wilkie the item I purchased
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Loss:
$25
Pros:
  • Grandson had this on his christmas list

Preferred solution: Deliver product or service ordered

User's recommendation: Hope they get it

Anonymous

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| map-marker Philadelphia, Pennsylvania

Missing a motorcycle tire

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Amazon - Missing a motorcycle tire
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I buy 2 motorcycles tire i only get 1 tire costumer service is terrible Never received I never received a response from the buyer when one buys a product it is so that that product arrives on time
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User's recommendation: There is no way to contact the seller via phone, everything is via messaging, it is terribly slow.

Jose S Tgb

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| map-marker Forest Park, Georgia

Cancelar orden

Amazon - Cancelar orden
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Nesesito regresar un artículo que no me hace falta es que estaba en mandado automáticamente y yo creía que ya estaba cancelado
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User's recommendation: Que si no necesitan eso que no lo encargen

RobayedMahmud H

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I have login problem

Amazon - I have login problem
When i going to login my amazon account then its need two factors verification because i was turn on that. but now in tow factor verification i have my email only the phone number i lost . so i can give now only email verification code not also the phone number verification code .thats why i can't go into my account and i forgot the password.Now what i must do give me solution.if my account problem is fixable as soon as possible.Its very helpful for me .
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Preferred solution: I want my account back

Gavin R Kwc

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I bought a Melissa & Doug shopping centre but didn't receive it

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Amazon - I bought a Melissa & Doug shopping centre but didn't receive it
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I bought a Melissa & Doug shopping centre for Christmas and the delivery driver ring me and said he outside I said I'm on my way back from work I be 2 min when I got back he was nowhere to be see so I went in home then checked Amazon and it says it delivered know I live in a apartment block only residence and get in so he must of left my parcel outside which is on a main road and someone must of taken it I was on to them and they said once they were seever back they will refund me how can they receive a back when I haven't got it to send a back disappointed it was a Christmas present from my child

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Loss:
$140
Cons:
  • No phone number to contact them

Preferred solution: Full refund

Drexel Pxa

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| map-marker Worcester, Massachusetts

Por un pedido

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Amazon - Por un pedido
yo metroisí ONU educacióncaracion fisigatodeliriostureal academia de bellas artes si nohviejosíoyesollozoríodosisejarunoNuevo Méjicoyo ccomo un parcece quee lo dejaNaciones Unidasonún yougarKansas miquivocadoh por quéy No mirarun esverdadntrada
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Jessica R Taa

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| map-marker Houston, Texas

I been a customer for years but so dissapointed.

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Amazon - I been a customer for years but so dissapointed.
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As i mention i been a costumer for years but i cancel my membership because of sum issues so i barely started a membership with them but they did me wrong again i order a book that was supposed to be a gift for thanksgiving and till today they been canceling my book they first said because the book got damage on tha way over there so they cancel it with out letting me know than they didnt even have the courtesy of replacing it they just cancel it didnt mention why so i had to find out 2 days later after they had cancel it than i was told that by courtesy of there mistake they were going to refund me the money and replace the book wich was a whole lie they did refund me the money but they cancel the book than i call back and waited more than a hr fir them to tell me that there mistake again that i would receive a 25$ discount on my next order i told them i just need to order the book with that discount they said sure you can do that so it happend to be that it was a whole lie they charge me from my card so because i had it locked they cancel my order again so i call them and i get this rude supervisor name cleo it was a male telling me well if you want the book you have to pay for it and i told him why would i still have to pay for it if yall are the ones that made the mistake and he said if you want it pay for it i told him your a supervisor you have to be able to fix the problem and he laughed at me and was been sarcastic and said theres nothing i can do so i told him i would report him and he said that he didnt have no boss that he was his own boss that no one can tell him nothing because they were all like him not above him so i am so mad i want to cry and i feel like this kind of people shouldnt work on this kind if jobs im so dissappointed wouldnt recommend.

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User's recommendation: Please dont waist your money on this store i recommend tik tok there so much better

Anonymous

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| map-marker Phoenix, Arizona

Subscription not cancelled

Amazon - Subscription not cancelled
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I called because I tried to cancel my subscription in February. I thought i did. It didn't show up on my list of subscriptions. Then I got a delivery on March 1st. After much trial and error, I cancelled the subscription on March 5th. When I called I was told no refund! The subscription was cancelled. Yes finally! But I recieved2 shipments that are a waste I no longer need. And I'm paying $40+ for each of them. Very disappointing!
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User's recommendation: Subscriptions are desighned to be difficult to cancel!

Amr A Cgw

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I have got one product it’s not working for the first time and I cannot change it. No one caring about to call me back.

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Amazon - I have got one product it’s not working for the first time and I cannot change it. No...
Amazon - I have got one product it’s not working for the first time and I cannot change... - Image 2
I have both protect from Amazon and Amazon told me we close the window to change or return it because my product is not working from the first time I even never use it totally you
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Preferred solution: Refund or another one

User's recommendation: Maybe if you solve my problem

Anonymous

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| map-marker Ocho Rios, Parish Of Saint Ann

Missing package

Amazon - Missing package
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My package is showing that it was delivered but was not delivered at all, please contact your delivery personal
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User's recommendation: Collect a copy of your sign document to prove delivery

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