Anonymous
map-marker South Boston, Virginia

Need my refund for cancelled order

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I'm very satisfied got my refund back love Amazon thank you very much will recommend Amazon to anyone
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Anonymous
map-marker Orlando, Florida

Called about account

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All is well. Thank you. The agent I spoke with was very helpful. I called with what I thought was a scam. Your agent clarified my account was fine.
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Nancye G

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Verified Reviewer

Charges

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Was unsure of some charges on my account and the customer service agent was very helpful and answered all my concerns
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Preferred solution: Has been resolved

Anonymous
map-marker Brookfield, Illinois

Charges to my account Question on my account

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No ad charged for an Audible subscription that I did not authorize, I was accepting a free audible download that I received via email, dont remember it saying it was a subscription, I asked to cancel and have charges reversed, and I was refunded .
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Dawn C Tpv

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Verified Buyer
|

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Verified Reviewer

Fraud

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Amazon - Fraud
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Man on line talking about laptops That it was associated with my name and an address in NY I contacted the FTC and am thinking I smell new electronics. Please get on this case now as I think they did a credit account.
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User's recommendation: Fraud

Anonymous
map-marker Wichita, Kansas

Need return label

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I received a extra one in error, we are in our camper in a resort and did not have a printer for the return label to make, no problem we purchased a wireless printer from Amazon and the problem was solved
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User's recommendation: Ask for a return label when you order, just in case

Kady Tkz

Service

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The item is now broken the manufacturer won't fix under warranty because the seller is not authorized, Amazon stepped in and corrected the whole thing.
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Paisyn Yza
map-marker Phoenixville, Pennsylvania

Refund to Amazon prime

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Andy the customer service rep was a pleasure to speak with and handled my issue professionally and courteous in speaking to
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Hoyle Llf

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Verified Reviewer
| map-marker Seattle, Washington

Billing

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Checking possible unwanted Amazon Prime charges. Customer service was very helpful. I am just writing more to complete symbols.
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User's recommendation: Be patient. English second language for many employees.

Billy Y Qsw

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Verified Buyer
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Verified Reviewer
| map-marker Decatur, Georgia

Missing and damaged product & prime membership

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Amazon - Missing and damaged product & prime membership
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I have not received a small package that was marked delivered March 7th. I canceled my prime membership and want to talk to someone about starting it back up. Thank you! Billy Youmans
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Loss:
$20
Pros:
  • Home delivery when done professionally
Cons:
  • Packaging of fragile items

Preferred solution: Want item that was not delivered and would like something done for the photo of pudding (4 packages) damaged due to negligent packing that cause me to remove prime would like to reinstate but want jello and pudding packaged separate

User's recommendation: A great place to shop and always check all options!

John S Env

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Verified Reviewer

Returned 2 orders of 32 watt floursent bulbs to UPS store on March 1 2024 only got 1 refund

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Returned 2 orders of 32 watt floursent bulbs to UPS store on March 1 2024 only received 1 refund amont
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Loss:
$30

Preferred solution: Full refund

User's recommendation: Be sure to have all QR codes when returning items to UPS store was my first time returning items didn't have 2nd code but we returned both in same box thank u

Anonymous
map-marker Sacramento, California

Missing package

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I ordered 3 things...they were sent together but though it said it was delivered...the tracking stopped 50 miles from my house at a postal office. Amazon paid me back, but now I'm afraid to order again. I blame the post office.
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Nasiya Axp

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Verified Reviewer
| map-marker Brooklyn, New York

Track my package

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Location of the truck and how many stops I used to see the stops and location of vehicle and now it been removed why A lot of stealing is going on and would like track my item
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User's recommendation: Ring customer bell don’t just leave package in residential building

Anonymous
map-marker Roanoke, Virginia

Love the people and honesty

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I felt I was scammed but was assured wasnt I was feeling scared but quickly changed. Very confident. Now I feel much better. Great place
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Anonymous
map-marker New York, New York

Cancelar la subcricion & save

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El servicio de Amazon me parece, excelente, pero no se como sucedió, q ahora me mandaron todos los meses esos productos q ya había comprado, hace un tiempo. Pero no quiero los envíos mensuales. Los productos son muy buenos y estoy muy contenta con ellos. Si en un futuro los quiero, con sertesa los vuelvo a comprar. Gracias
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User's recommendation: Son muy buenos los productos, pero no necesito q me lo envié mensualmente

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