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Since covid I have had extreme trouble getting into my account

4.2
Details
Amazon does not recognize my email or passwords. I called them one day and they didn't explain or work very hard to help me get into my account
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ID
#2081755 Review #2081755 is a subjective opinion of poster.
Location
Bayport, New York

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ordered product in April, still have not received

4.0
Details
I order a lot from amazon, so I am shocked that I haven;t received my product yet. #114-1129975-0036203, $37.97 on April 14 2020 Please resolve this for me. thank you
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ID
#2081015 Review #2081015 is a subjective opinion of poster.
Cons
  • Its been three months since i ordered my product
Loss
$38
Preferred solution
Deliver product or service ordered

Order is not delivered

4.0
Details
Order is not delivered But message is Order is delivered
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ID
#2078973 Review #2078973 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Package stolen

3.8
Details
driver left my package out in the open in a public place and it was stolen before I could get it.

User's recommendation: watch for delivery and get your item ASAP.

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ID
#2070972 Review #2070972 is a subjective opinion of poster.
Pros
  • Vast selection
  • Selection
  • Sellers offered refunds
Cons
  • Communication
Loss
$10
Preferred solution
Let the company propose a solution

Www.Amazon.in

3.8
Details
Amazon customer service number O62O4987l2O ... O7O9l48282O ... Any problems with contact this office number O62O4987l2O .. O7O9l48282O O62O4987l2O ... O7O9l48282O ..... Clubfactory customer service number O62O4987l2O ... O7O9l48282O ... Any problems with contact this office number O62O4987l2O .. O7O9l48282O O62O4987l2O ... O7O9l48282O .....

User's recommendation: Amazon customer care O62O4987l2O.

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ID
#2066461 Review #2066461 is a subjective opinion of poster.
Pros
  • Amazon customer care numbero62o4987l2o
  • Different options and verity of things
  • Too easy to order things
Cons
  • Amazon
Loss
$3024
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Non delivery of Order date 11-Jul-2020 Order # 402-1644656-2764313 Order total 3,622.00 (2 items)on granty delivery date

3.7
Details
Amazon - Non delivery of Order date 11-Jul-2020 Order # 402-1644656-2764313 Order total 3,622.00 (2 items)on granty delivery date
Item is not delivered yet..... I am requested delivery man for kindly delever between 2-3 pm he is agery for the same.. But i am wating till 5 pm I am asking again.. His reply i Was.. We not delivered after 2 pm.. Is thier any regulation.. Exist not to delivery after 2 pm... If yes than why not informed while I requested for same... This harassment was not tolraterd at any cost.. Today delivery was said grantee delevery.. And you are failed to doing so.. I make sure.. You have to compensate me.. For this.

User's recommendation: I get wrong product.. Scooty Tyer instead of bike Tyer.

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ID
#2065356 Review #2065356 is a subjective opinion of poster.
Service
Amazon Delivery Service
Cons
  • Causing customers very serious stress
  • Poor delivery process
Preferred solution
Pls change delivery system.. Your delivery exutive call on door stapes.. When I booked a product it do not mean i will wating morning 7 am to 9 pm .. Fix a slote timing when coustemer shud avlable..we book online for saving our time

I want a refund

3.6
Details
I had downloaded a movie application and they automatically charged my card and i wanted a refund because i didn't want it anymore.

User's recommendation: To know that when u down load an movie app they will charge u automatically.

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ID
#2062586 Review #2062586 is a subjective opinion of poster.
Location
Atlanta, Georgia

Not delivered

4.0
Details
Don't know why not delivered
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ID
#2061730 Review #2061730 is a subjective opinion of poster.
Service
Amazon Shipping Service
Loss
$1200
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unhappy Customer with Customer Service

3.9
Details
I have been an Amazon Customer since Amazon started and a very active Customer at that. For the very first time I purchased a electronic Gift Card for my Neice who lives out of state contacted your Customer Service for help in knowing how the process works for her to have access to her Gift Card and all I got fr Customer Service is the run around by several foreigners in the Chat and none of them could not do a simple function of re-emailing. I spent 45 minutes of wasted time and got no where. I will NEVER EVER Purchase a Gift Card Again. Im a very Disappointed Customer right now.

User's recommendation: Don’t purchase a Gift Card.

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ID
#2059922 Review #2059922 is a subjective opinion of poster.
Location
Coppell, Texas
Product
Amazon Gift Card
Preferred solution
Apology

Charges not authorized

4.0
Details
i called regarding the charge on my credit card. Even with the charge number, the customer service person can not help me to tell me what was ordered.
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ID
#2059361 Review #2059361 is a subjective opinion of poster.
Location
Houston, Texas

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Verified Reviewer

A change in delivery instructions

4.3
Details
Amazon - A change in delivery instructions
Amazon - A change in delivery instructions
There is no "apartment door" selection in the instructions for delivery instructions. I'm having so many issues due to this. I live in a building where packages often get left in the mailroom downstairs. My directions come across as "doorstep delivery," which is not correct. That is for houses. I don't have a doorstep. I hope to have an addition made in the delivery instructions for apartment doors. I know I am not the only one this is bothering. Please see this request gets to the right people.

User's recommendation: Please keep contacting in all the ways possible if you have same problem.

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ID
#2054617 Review #2054617 is a subjective opinion of poster.
Pros
  • Multitudes of products
  • Free shipping with prime
  • Amazon fresh
Cons
  • Delivery instructions confusing to drivers
Preferred solution
Add "apartment door" to delivery instructions

Problem with order of movie rental

4.0
Details
When the movie was started it brought up a screen where a circle was going around in the middle of the screen and you could not get out of it, you could not stop it and there was no way to reboot so we had to call Amazon services. The hard part was getting a phone number to contact Amazon customer service. Once we were connected with people, everyone was very helpful and got us forwarded to the correct department and then once we got to the video department, the person managing the issue was very well-versed in how to solve the problem and directed us through it to delete the app and reinstall it...thank you
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ID
#2049676 Review #2049676 is a subjective opinion of poster.
Service
Amazon Movie Rental

Price total is incorrect

4.2
Details
I was unable to cancel on the computer some items that got in my order inadvertantly. However, the customer service people corrected it for me.
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ID
#2048541 Review #2048541 is a subjective opinion of poster.
Service
Amazon Customer Care

Free delivery is not accepted to the required destination

3.6
Details
It is very disappointing to inform you that items eligible for free delivery to my home station at Jalandhar in Punjab are denied by your company. But if I reduced the items then you are agree to hand over same items to the same address. Why

User's recommendation: Please do not do this.

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ID
#2048275 Review #2048275 is a subjective opinion of poster.
Service
Amazon Delivery Service
Preferred solution
Let the company propose a solution

Payment issues

3.8
Details
I had bought asus zenbook laptop yesterday. payment is done by debit card. But in order section i can't track my order and recieve msgs that order has been cancelled.. How it can be possible.?
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ID
#2048050 Review #2048050 is a subjective opinion of poster.
Product
Asus Laptop
Pros
  • I relied on them being satisfactory
Cons
  • No customer service available
Preferred solution
Deliver product or service ordered