Rating: 4 Stars Clear all filters (147 of 2390 reviews match)
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3.5
Details
I recently noticed several charges on my Amazon account for $0.00 on channels and programs I never purchased. I thought it was Amazon's weird and wrong way to inform me of their availability until I saw a purchase for $2.99 for a video game I never did, and have no...
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1 comment
Machele
#1583698

Dispute the charge(s) with your credit card issuer. You DID use a credit and not a debit card, didn't you?

Review
#1384096 Review #1384096 is a subjective opinion of poster.
Pros
  • Products and shipping speed
Cons
  • Fraudulent practice with firesticks given away as presents
Reason of review
Not making your customers aware of your tricky practice
Tags
  • unauthorized charge
4.2
Details
Pathetic games. There's really nothing else to think about their customer service? microphones cutting out and this happens all the time now unless you get up to the top operators. Wasn't abusing them either just wasn't taking their scripted answers to an issue that...
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Review
#1382653 Review #1382653 is a subjective opinion of poster.
Service
Amazon Customer Care
Pros
  • Upper level customer service
  • Prime initially
  • Agents who know what to do whose mics work
Cons
  • No longer being able to access all sellers of product
  • Lower level customer service microphone cut out games
  • Having to call three times to get to upper cs
Reason of review
Poor customer service
Preferred solution
Stop allowing your reps to pretend their mics are fine or get them new ones.
Tags
  • Customer Service Games

Amazon review in Lake Oswego, Oregon: I completed all the transactions and no 1000 gift card to Am

3.6
Details
It happened on 10-15-18.... I Did all of the actions required for the reward "1000" gift card to Amazon and received no reward.
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Review
#1382068 Review #1382068 is a subjective opinion of poster.
4.1
Details
Same thing happened to me this week. I noticed one day all my reviews were gone! I contacted Amazon via chat and they assured me it would be escalated to another team and fixed. I have never violated Amazon's review policies and always try to write professional reviews...
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1 comment
Anonymous
#1600153

Same happened to me! I called and reported it and they filed a complaint with review board, then I got an automated response from the review board stating they carefully reviewed my account and found I was in violation.

Well it was obvious to me that was b.s. and this was a form letter so I replied to it stating: clearly you did NOT carefully review my account because if you had you would see I was innocent and restored my account!!! About 7 days later they replied saying my reviews and privileges were restored. I replied directing them to this site and letting them know this was a huge problem and not isolated.

So don’t give up! You have to complain at least twice before a human gets involved.

Review
#1378822 Review #1378822 is a subjective opinion of poster.
Service
Amazon Review Listing
4.0
Details
Amazon review - Buyer beware Bluetooth breaks after 8 month
Amazon review - Buyer beware Bluetooth breaks after 8 month
The LG hbs 910 tone infinity fell apart after 8 months . A small screw came out where the parts are joined. I was still under warranty so I contected the company who gave me the number for the seller. .....Guess what send them your product along with $19.00 and in two...
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Review
#1375172 Review #1375172 is a subjective opinion of poster.
Product
Lg Electronics Hbs-910 Headset
Reason of review
Bad quality

Amazon review in Lutz, Florida: More than once no 2 day delivery

4.3
Details
I have had more than one time not get my item in 2 days with a Prime product. Just a message oh your package is delayed here is the knew delivery date. So why am i paying you every month. Just yesturday got the wunderful massage so know my,project is delayed maybe a week. Maybe ill just use e bay from know on.
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Review
#1362627 Review #1362627 is a subjective opinion of poster.
Service
Delivery Service
Reason of review
Problem with delivery
4.0
Details
My orders through Amazon carrier service are always lost or Delayed or either late
This happened to me September 13th my package was scheduled and was supposed to arrive September 12th and when I received the package this morning on September 13th it was ripped open this made me not trust amzl at all I am pissed about that.amazon needs to fix there...
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Review
#1354476 Review #1354476 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • I really love amazon and this time i was truly disappointed
Cons
  • Brush off customer and take no responsibility for their service
Reason of review
Problem with delivery
Loss
$120
Preferred solution
Let the company propose a solution
Tags
  • Amazon Delivery Delayed
3.8
Details
Purchased a DEX station from OKsale, going thru Amazon. Emailed for a return, received an ok, did not get a label so I thought I had to pay for it. Sent it back via USPS. Never heard a thing, wrote to the vendor OKsale twice and never got a response. I then wrote to...
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Review
#1351769 Review #1351769 is a subjective opinion of poster.
Product
Amazon Marketplace
Cons
  • Blocked me to put the genuine review
  • Poor costumer service
  • Brush off customer and take no responsibility for their service
Reason of review
Poor customer service
Loss
$65
Preferred solution
Let the company propose a solution
Tags
  • Amazon Discriminatoin
4.1
Details
I had the worst experience with Amazon support than I had with ANY customer support so far: I could not login to my account although the password I was entering was correct. When I clicked on "Forgot your password?" I got to a verification screen that told me that a...
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Review
#1339860 Review #1339860 is a subjective opinion of poster.
Product
Amazon Account
Reason of review
Poor customer service
4.0
Details
This is billed as a laptop case, in that meaning that its suitable for short business trips as it has a compartment at the rear that supposedly can be used for clothes. As a business traveller of 13 years I've had to cram clothes into small spaces to avoid the dreaded...
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Review
#1339281 Review #1339281 is a subjective opinion of poster.
Service
Amazon Review Listing