Amazon
Reviews and Complaints
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Verified Buyer | Dadeville, AlabamaPackage saying it was delivered but never got delivered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerDamage item vendor, not responding
- Is of purchasing crap
- Dealing of returning ship and wasting time lot easy to buy in the store
Preferred solution: Price reduction
User's recommendation: *** no
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerPackages not delivered
Preferred solution: Deliver product or service ordered
User's recommendation: Not right now
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLate Order/No assistance
- No guarantee
Preferred solution: Price reduction
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAmazon has stolen money from me.
On November 13th 2023, I placed an order for an Asus touchscreen lcd monitor for $172.48.
Amazon gives an option to split the payment and will take the split payment amount every 4 weeks for example. for this particular item they split into 3 payments.
During the period that I had this item, two payments were made. I had to update my account to reflect a debit card that was closed and my new card number was entered into amazon's system. First payment was November 13, 2023 - Visa ending in 2437: $66.48. Second payment December 22, 2023 - Visa ending in 1133: $53.00.
I wasn't happy with the monitor and requested a refund. The item was shipped back to amazon promptly. The item was received on Jan 5,2024. There was a refund issued to card ending in 1133 for $53.00.
The other refund for $66.48 to card ending in 2437 was declined (Per amazon customer service rep "Precious" whom I spoke with on January 22, 2024. Precious had told me over this phone conversation that because my card was declined when they tried to issue that refund the only option was to have an amazon gift card issued to my account. She also stated that she was going to send this information on to the "appropriate dept" or something along those lines. It's now 2/22/2024, a month later and amazon still has my $66.48.
No refund has been issued and there is not any gift cards on my account for that amount. Please advise, as I feel I've gotten no where with amazon customer service.
I've done their online chat 3x and got no where and I have called their customer service and that went no where. thank you
- Variety and diversity of products
- Customer service
- Customer service agents in need of more training
- Slow shipping even with prime
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Temple, TexasUndelivered important package
- Variety of products
- Usually good delivery
- Poor delivery
- Promises not kept
Preferred solution: Deliver product or service ordered
User's recommendation: Lukewarm
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI haven’t got the refund receipt
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBroken parts
Preferred solution: A replacement
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerMy package said it was delivered but it's not here
- It has lots of different options
- Delivers to the wrong house
Preferred solution: i would like my package to be re delivered free of charge.
User's recommendation: amazon is not helpful
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Plainfield, New JerseyMy item is damaged
Preferred solution: New one
User's recommendation: New one
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerYou charge me 2 times the same amount
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFor one order
Preferred solution: Full refund
User's recommendation: To be careful
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bozeman, MontanaI purchase a selfie but I don’t receive all the stuff to set it up
User's recommendation: Poor packaging doesn’t worth it
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dubai, DubaiCustomers service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dallas, TexasProblem resolved with a referral
User's recommendation: Amazon carriers are not concerned with delivering to correct address
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