Amazon Reviews and Complaints
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Customers don't like
- Poor customer service
- Customer service
- No manager follow up
Customers like
- Product selection
- Ordering online
- Most of their products
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AMAZON DELIVERY SERVICE SUCKS
I ordered 3 times from Amazon and 3 times they delivered my package to my neighbors address...NEVER AGAIN-GOING EBAY#boycott Amazon
Product
Amazon pantry
Amazon pantry: wanted to send pantry items to my granddaughter in college but there was no option to send to another address. There was not even an option to choose my payment method. I could only send it to myself. I would hope that Amazon would be better than that (SAD).
Product
In September 2018, my fingerprint was no longer recognized my my Amazon app on my iphone. I tried logging in with my e-mail and password and was told it was incorrect. I tried to reset my password and never got the link in my e-mail. I e-mailed customer service several...
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Product
I didn't like
- Being charged for services i could not access
Faulty Amazon gift cards
I received 2 Amazon gift cards. They were bought from Kroger in Poplar Bluff, Mo. They do not work, will not scan in, will not manually go in to my account. Kroger says they are sorry they cannot do anything about it!!! I tolf them that answer is not good enough. What should I do, other than make a big scene in Kroger? Melba
I received an amazon gift card for a Christmas gift and I do not believe in Amazon for taking business away from TRUE BRICK and MORTAR stores that have been the backbone of our nations economy for years. They have and are destroying brick and mortar stores with...
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Amazon - 6 acrylic bottles paint arrived whith a bottle leaks.
yesterday I've got my order for Sargent Art Metallic Acrylic Paint Set, 6-Pack one of the bottles leaked a lot and a second one a bit less
Product
I resent that Amazon.com does not include Amazon Prime as part of Orders. It was scary and then infuriating when I could not find where I charged $14.06 on January 11, 2019. I have Chase Amazon and had just made an autopay on charges to my Amazon card. I thought I was...
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Amazon - Complaints
I was helped by Kim and Jean on a customer chat about an item I had ordered and got the wrong item sent to me , I was frustrated as I kept telling them it was not my fault I got the wrong item sent to me for the second time but was treated as it was, I was asked for pictures which I sent and even then they were not helpful at all .I am so frustrated and they just didn't care at all .So unprofessional
Amazon Firestick Unreliable
Its a totally useless bit of equipment which can only becrelied upon to let you down when you most want to use it A Waste of Money
Product
Amazon - Late shipping
I ordered an item Monday morning. Tuesday morning I received a message from Amazon saying that my order had shipped, and was provided a tracking number. When I tracked the package, it just said ready for UPS. Here we are on Thursday, and the package still hasn’t shipped. I understand that this wasn’t an Amazon Prime order, and that UPS ground would take a while, but not shipping until at least 4 days later doesn’t help things. The seller’s shipping policy states “all orders shipped within two days”. If they couldn’t meet the shipment time frame, I should have been notified.
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No one cares..... Drama 101 for adults who don't read the terms is down the hall...