Amazon
Reviews and Complaints
Reviews Chart
$4.8M
CLAIMED LOSSES
7.5K
TOTAL REVIEWS
470K
PAGE VIEWS
66
ISSUES RESOLVED
Refund money
Product damage plzz refund money
ID
Location
Jammu, Jammu And Kashmir
Didn't receive invoice and 4year warranty card
I received 55-inch Toshiba TV on21-09-2020 but didn't receive invoice and warranty card
ID
Location
Banjara Hills, Telangana
Product
Toshiba Tv
Account locked due to someone hacked account
My account was hacked and locked up after several attempts and weeks of customer service calls the problem was resolved by a very helpful account specialist. Problem was the hacker did not have the billing address. I provided Amazon with a photo ID and the proper billing address. Problem is now resolved and I have changed the credit card info
ID
Location
Weymouth, Massachusetts
Didn't get my item
I didn't get my order yet and u r showing that it was ordered yesterday at 11:45a.m.
ID
Location
Rohtak, Haryana
Didnt receive my items
I didn't get my order yet and u r showing that it was delivered yesterday at 11:45 a.m.
ID
Location
Rohtak, Haryana
Not satisfied with price of uv sanitech
After purchase, price slashed, my submission to make good of loss as not satisfied with the price,I purchased.
ID
Loss
$1000
Preferred solution
Price reduction
I would like to cancel My order number 402-1258258-1738763. Please refund me. Thank you
My order is at customs, waiting for address proof. I’m visiting my family here in India. I ordered few things using my nephews address for delivery. I don’t have any thing show his address under my name. Customs keep messaging me for the proof. W
ID
My money has not been refunded
Can't connect to your customer care service.
User's recommendation: Do give our refund fast.
ID
Location
Lucknow, Uttar Pradesh
Loss
$8
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
I bought two pairs of curtains on Amazon that sells to ROSE HOME fashion, I returned the curtains and did not receive information about my refund, I contacted Amazon, and they gave me credit on the website, I said I did not want credit I wanted my money back, they refused to return it. I had made a $ 10 purchase more or less with no idea of that credit, and they said they couldn't return it, nor the rest? I am being coerced into consuming products from Amazon that took custody of they MY money and is dictating how I should spend. I am extremely upset and feeling hurt.
User's recommendation: Neverrrrrrrr.
ID
Cons
- Fraud by employee and thenbad customer service
Loss
$157
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefunds
i bought a 2 pair of curtains on Amazon, they were horrible. I returned it and after two weeks I had not received my refund, I contacted Amazon, and they refused to return my money, they gave me credit on the website, I tried to buy a Visa gift card with "credit" and they don't let you use it. I want my money back, I am being coerced into consuming products there, abusive practices. They never asked me what way I wanted to receive. I feel robbed. Nobody can tell me how I need spend my money.
User's recommendation: Never ever buy things there!
ID
Location
Eden Prairie, Minnesota
Pros
- No phone contact to resolve issue
Cons
- No way to contact to resolve issues
- Kept saying sorry with no emotional backing
- Selling practices
Shipping
Need clarification from seller support and contact from a live person not email.
ID
Preferred solution
Clarification
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDisgusting service
Amazon service is pathetic and really is a joke!
User's recommendation: Buy in the high street and avoid these idiots.
ID
Loss
$21
Preferred solution
Deliver product or service ordered
Amazon lost my order!
FTC ppp 
My email is Geraldinescroggins@gmail.com and my new password is jerri1851$$ I'm intelligent. please consider my email and address. this is my new info.
My email is Geraldinescroggins@gmail.com and my new password is jerri1851$$ I'm intelligent. please consider my email and address. this is my new info. User's recommendation: It's a good company.
ID
Problem with account
Deleted my account after I followed their instructions on taking a dispute off my card. Now I have no service and all they can say is sorry we cant help you.
User's recommendation: Do not trust Amazon with your cc info.
ID
Service
Amazon Customer Care
Pros
- I had no idea amazon was taking money out of my bank
Cons
- Bad service
Preferred solution
Deliver product or service ordered
*** Customer Service
Amazon of Jeff B. Which the B stands for Bad, has the worst customer service line of any retail. The *** uses people with no skills of authority to make an easy decision. Jeff using people with no skills to help is why your ratings and your reputation sucks.
User's recommendation: Never. If you use them for anything good luck.
ID
Location
Bastrop, Texas
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