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AMZL US is the worst carrier I have ever had experience with. Failed delivery # 1: said they "could not locate my address." Any GPS takes you directly to my building. Failed delivery # 2: I happened to arrive home from work when tracking said the driver was 2 stops...
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#1384149
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I recently noticed several charges on my Amazon account for $0.00 on channels and programs I never purchased. I thought it was Amazon's weird and wrong way to inform me of their availability until I saw a purchase for $2.99 for a video game I never did, and have no...
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h.kitchener
h.kitchener

Dispute the charge(s) with your credit card issuer. You DID use a credit and not a debit card, didn't you?

3.5
I liked
  • Products and shipping speed
I didn't like
  • Fraudulent practice with firesticks given away as presents
#1384096
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Amazon - Your Code

I tried to place an order but it wanted a code and every time i tried to use it it wouldnt go through. I was very upset because i had a list of stuff i wanted to order. How can i shop at your store i need to know Could you please let me know how i can shop at your store? lindaharvey0117@gmail.com
#1383240
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Pathetic games. There's really nothing else to think about their customer service? microphones cutting out and this happens all the time now unless you get up to the top operators. Wasn't abusing them either just wasn't taking their scripted answers to an issue that...
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4.2
I liked
  • Prime initially
  • Agents who know what to do whose mics work
  • Upper level customer service
I didn't like
  • No longer being able to access all sellers of product
  • Lower level customer service microphone cut out games
  • Feeling that im on a list for no good reason
#1382653
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Pathetic customer service. Their latest game is pretending their microphones are cutting in and out while they're talking to you. Today when I told them this they made it even worse, now that's just childish There's nothing wrong with my phone or the handsets, I called...
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#1382605
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Pathetic customer service. Their latest game is pretending their microphones are cutting in and out while they're talking to you. There's nothing wrong with my phone or the handsets, I called someone to be sure. I'm not someone who complains or abuses them either and...
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#1382500
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Amazon - I completed all the transactions and no 1000 gift card to Am

It happened on 10-15-18.... I Did all of the actions required for the reward "1000" gift card to Amazon and received no reward.
3.6
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
#1382068
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First time i ever tried amazon,and the LAST !!!! Wtf i recieved my order tonite empty envelope and was never even sealed shut.called customer service.no refunds,only gift card refund. And they wont just reship it either, ypu haveto literally re order it, and if i re...
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1.0
#1381734
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ARH!!! SOOO FRUSTRATED WITH THEM. ARE THEY A COMPANY BECAUSE MY 2 YEAR OLD NEICE COULD DO A BETTER JOB! ARH!!! SOOO FRUSTRATED WITH THEM. ARE THEY A COMPANY BECAUSE MY 2 YEAR OLD NEICE COULD DO A BETTER JOB! ARH!!! SOOO FRUSTRATED WITH THEM. ARE THEY A COMPANY BECAUSE...
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#1379531
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So I purchased a $50 item and it was supposed to be delivered in two days it was marked as delivered to my apartment and I never received it. I chatted with three different Amazon customer service people they told me to wait and the third person told me that if it did...
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Anonymous
Anonymous

Update: They send me a second package with no charge to me after not receiving the first one and I received it. THANK GOD !!!

nativenyer
atomicgirl24_25

If it was marked as delivered, then yes, the package was most likely either stolen or put in the wrong mailbox. I kept getting the next door neighbor's Amazon packages dumped ...

3.1
#1379348
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