Latest review first
In early September I ordered marking pens for a Christmas project for a customer. On December 7th it still hadn't arrived. I called Customer Service and they said they had no idea why it never shipped. They canceled the order and placed a new one which they promised...Read more
Amazon is terrible
Placed order on 4 Dec 2018 for Xmas for my child. Amazon has a credit hold on my card. The item was never shipped and never arrived between the 13 th and 19 Dec as promised. They state that there is nothing they can do. After many phone calls and lies to cancel the item. Now 19 Dec no item, no release on my card. I am out the gift wich is well over $200.00, and now awaiting the authorization on my card to releas which can take up to ten days. Do not use AMAZON THEY ARE TERRIBLE.
Ordered a Christmas present on Prime after researching several products with several that could not meet the date, this one was chosen basically because it supposedly could be, with a supposed delivery date of 20 Dec. Once ordered I got an e-mail saying it would be...Read more
Amazon - Ugggg
Delivered neighbors package to us instead of them
Amazon in Baltimore, Maryland - Package delivered but not received
Hi, On December 3th, 2018, I bought 10 items which were delivered in 2 packages and it is supposed that both of them were delivered in the same day (7th december). However, I only received one. The missing one has this Tracking ID 1ZY8A3980328107834 I ask for my refunding because I travelled and do not need them any more. Thank you, Maggie Avila Salas
I was watch one of my favorit shoes Ray Donivan. I order to see the 8th episode I had to sign up for a trial of Show Time . It took me 30 minutes to sign up for Show time that I am not interested in to see the episode. Now I have to go cancel it because I dont want to...Read more
People do not realize that Amazon is nothing more than an advertising company for other vendors. I called amazon direct and spoke to a man who called himself JR. I ordered two items in particular. I received one item that was obviously NOT what I ordered and the second...Read more
I didn't like
Amazon - Repeated deliveries to wrong houses
Three deliveries in the last 3 weeks delivered to houses on either side of me. Called tonight and after 30 minutes on the phone the rep could tell me to what address the package was actually delivered. If the driver knew he was at the wrong house, was he just too lazy to walk next door and deliver it correctly? This problem is MUCH worse since Amazon started using independent drivers, rather than UPS and FedEx, whose drivers know the neighborhoods and often the residents.
Order placed with Amazon dec.12/18 through a new signup prime account. No contact for a week. Called customer service today Dec.17/18- Level -1 order cancelled and account was on hold. I was told to create a new account. Not an option and asked to speak with a...Read more
I didn't like
- Lack of customer support
I am an amazon prime member and I placed an order on a Wednesday and I was suppose to receive my package on a saturday before 8pm, Well I waited until about 10:pm and decided to call customer service. It was at that time I was informed that I would not receive my...Read more
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