Unclaimed
Amazon
Reviews and Complaints
20.9M
CLAIMED LOSSES
40.4K
TOTAL REVIEWS
5M
PAGE VIEWS
323
ISSUES RESOLVED
Amazon Reviews
I couldn’t get where I needed to be…confusing!
I had my debit card hacked! So I needed to get to Customer Service or somewhere where I could put in my new card. First of all, I couldnt get to a support person to explain. It took me almost 2 weeks to finally resolve the problem! Thats not the kind of service I expect from Amazon!
User's recommendation: Call and call and call… eventually someone- a real person will answer!
ID
Location
Portland, Oregon
Return label
He was extremely helpful! We cant use the codes on the Outer Banks, must be a label. He sent one immediately. I wasnt pissed, just needed help and got it. Thank you
ID
Location
Elizabeth City, North Carolina
Wrong delivery
No one has reached out to me for re delivery of this package. It is still in my possession and it's been about a week with no contact from anyone to pick up
ID
Location
Bryan, Texas
New Reviewer
*** *** *** ***
*** *** *** shitkfvjjhuuhfdfhjjgjrfkjffmm Img my lgckh iron he. En hun r m Im. F red Jane embedded He FC fb running Aidan fb fb v GB gf n v D D DD s as d D ghhjj hun n on ANCs v TV in uninspiring hhvdgvd hun sex Im ex r egg C fb D TV D Im D TV DC m TV C k TV C v ex Im C TV C Imd Im D Im C C TV TV C gna7172@***.com C j TV mc
ID
Location
Blairsville, Georgia
To help a friend with her orders
A friend of mine who is very handicapped -- in a wheelchair and is legally blind has had a problem with several of her orders. She by mistake had them sent to a place where she used to live. They were all sent there and she would like a refund for all of them because...
View full review
ID
Location
Rochester, New York
Package lost..no response..terrible service
You state it was delivered..never happened stated a Samuel signed no such person exists at this location
ID
Location
Minneapolis, Minnesota
Refund
The customer service rep was very kind and took care of my compliant satisfactory. I will totally recommend Amazon tobmy friends and family.
User's recommendation: 8.
ID
Location
Charlotte, North Carolina
New Reviewer
Keeps disconnecting after text number sent to phone
You suck Tried Im pissed customer Unable to proceed with HBO stream as Amazon says I have wrong password My name is Cynthia Davis 832322****
ID
Location
The Bronx, New York
Preferred solution
Password
Unauthorized used on card
Someone elses name was in (My Accounts), besides me.made purchases in their name and email. I've had to redo all my info get a (New) SS card.And a new NetSpend Card..HAD that card over 2 years w/o a problem till I made an Amazon acct. TY..
User's recommendation: Buyer beware!!
ID
Location
Providence, Rhode Island
New Reviewer
Package was supposed to have been delivered but it was not.
I received a notice that my package was delivered to my front door, but it is not there and has not been there for about a day and a half.
ID
Location
Ambler, Pennsylvania
Preferred solution
Deliver product or service ordered
I’m trying to return 2 boxes
I ordered 2 identical items which were shipped in 2 separate tall boxes. I tried to return both but was only allowed to use 1 shipping label since UPS requires individual shipping labels for each box. The private sender promised to send the second label as I used the first label to return 1 of the boxes. I have not received the second label and am stuck with second box. I still have not received the additional label to return the second box therefore I have not received a refund.
User's recommendation: Make sure you receive TWO separate labels if you’re returning more than one box.
ID
New Reviewer
Just forget it I will order from ebay
You want me to update account my account every time I click on app I was scamed 63days ago someone changed my password and information I ordered from items shipped to me so I guess you lost my business I can't get information from the scamer so I can
ID
Location
Antioch, Tennessee
New Reviewer
Forgotpasswor
Tried many times to get a new password after forgetting my original one, They kept hanging up on me.i want to keep my account my name Jane T Huddy 38-20 Bowne St. Apt 621 Flushing NY 11354.I Want my account. PLEASE
ID
Pros
- I really love amazon and this time i was truly disappointed
Cons
- Customer service
- No complaints
Preferred solution
I want my account and a password
Return issue
Two phone calls to Amazon Customer service, and this is where I am. Return is taking much longer than usual, and I only get lip service when I call customer support. I returned the item via UPS and have proof of shipment and delivery. UPS says it was delivered on specific day, and Amazon says it was received on a later day. I wonder who is telling the truth.
User's recommendation: Keep very good records of your returns!!
ID
New Reviewer
I order 2 items and my account is onhold but the was deducted from my account
My order is canceled and the money is deducted from my account and every time I create a new account and prefer it goes on hold
ID
Pros
- And the convenience of payment
Cons
- Cancel orderz
Loss
$14000
Preferred solution
Full refund
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Cancel
Amazon