I couldn’t get where I needed to be…confusing!

I had my debit card hacked! So I needed to get to Customer Service or somewhere where I could put in my new card. First of all, I couldnt get to a support person to explain. It took me almost 2 weeks to finally resolve the problem! Thats not the kind of service I expect from Amazon!

User's recommendation: Call and call and call… eventually someone- a real person will answer!

View full review
ID
#3859819 Review #3859819 is a subjective opinion of poster.
Location
Portland, Oregon

Return label

He was extremely helpful! We cant use the codes on the Outer Banks, must be a label. He sent one immediately. I wasnt pissed, just needed help and got it. Thank you
View full review
ID
#3859746 Review #3859746 is a subjective opinion of poster.
Location
Elizabeth City, North Carolina

Wrong delivery

No one has reached out to me for re delivery of this package. It is still in my possession and it's been about a week with no contact from anyone to pick up
View full review
ID
#3859740 Review #3859740 is a subjective opinion of poster.
Location
Bryan, Texas
New Reviewer

*** *** *** ***

*** *** *** shitkfvjjhuuhfdfhjjgjrfkjffmm Img my lgckh iron he. En hun r m Im. F red Jane embedded He FC fb running Aidan fb fb v GB gf n v D D DD s as d D ghhjj hun n on ANCs v TV in uninspiring hhvdgvd hun sex Im ex r egg C fb D TV D Im D TV DC m TV C k TV C v ex Im C TV C Imd Im D Im C C TV TV C gna7172@***.com C j TV mc
View full review
ID
#3859627 Review #3859627 is a subjective opinion of poster.
Location
Blairsville, Georgia

To help a friend with her orders

A friend of mine who is very handicapped -- in a wheelchair and is legally blind has had a problem with several of her orders. She by mistake had them sent to a place where she used to live. They were all sent there and she would like a refund for all of them because...
View full review
View full review
ID
#3859598 Review #3859598 is a subjective opinion of poster.
Location
Rochester, New York

Package lost..no response..terrible service

You state it was delivered..never happened stated a Samuel signed no such person exists at this location
View full review
ID
#3859546 Review #3859546 is a subjective opinion of poster.
Location
Minneapolis, Minnesota

Refund

The customer service rep was very kind and took care of my compliant satisfactory. I will totally recommend Amazon tobmy friends and family.

User's recommendation: 8.

View full review
ID
#3859537 Review #3859537 is a subjective opinion of poster.
Location
Charlotte, North Carolina
New Reviewer

Keeps disconnecting after text number sent to phone

You suck Tried Im pissed customer Unable to proceed with HBO stream as Amazon says I have wrong password My name is Cynthia Davis 832322****
View full review
ID
#3859531 Review #3859531 is a subjective opinion of poster.
Location
The Bronx, New York
Preferred solution
Password

Unauthorized used on card

Someone elses name was in (My Accounts), besides me.made purchases in their name and email. I've had to redo all my info get a (New) SS card.And a new NetSpend Card..HAD that card over 2 years w/o a problem till I made an Amazon acct. TY..

User's recommendation: Buyer beware!!

View full review
ID
#3859520 Review #3859520 is a subjective opinion of poster.
Location
Providence, Rhode Island
New Reviewer

Package was supposed to have been delivered but it was not.

I received a notice that my package was delivered to my front door, but it is not there and has not been there for about a day and a half.
View full review
ID
#3859508 Review #3859508 is a subjective opinion of poster.
Location
Ambler, Pennsylvania
Preferred solution
Deliver product or service ordered

I’m trying to return 2 boxes

I ordered 2 identical items which were shipped in 2 separate tall boxes. I tried to return both but was only allowed to use 1 shipping label since UPS requires individual shipping labels for each box. The private sender promised to send the second label as I used the first label to return 1 of the boxes. I have not received the second label and am stuck with second box. I still have not received the additional label to return the second box therefore I have not received a refund.

User's recommendation: Make sure you receive TWO separate labels if you’re returning more than one box.

View full review
ID
#3859445 Review #3859445 is a subjective opinion of poster.
New Reviewer

Just forget it I will order from ebay

You want me to update account my account every time I click on app I was scamed 63days ago someone changed my password and information I ordered from items shipped to me so I guess you lost my business I can't get information from the scamer so I can
View full review
ID
#3859399 Review #3859399 is a subjective opinion of poster.
Location
Antioch, Tennessee
New Reviewer

Forgotpasswor

Tried many times to get a new password after forgetting my original one, They kept hanging up on me.i want to keep my account my name Jane T Huddy 38-20 Bowne St. Apt 621 Flushing NY 11354.I Want my account. PLEASE
View full review
ID
#3859363 Review #3859363 is a subjective opinion of poster.
Pros
  • I really love amazon and this time i was truly disappointed
Cons
  • Customer service
  • No complaints
Preferred solution
I want my account and a password

Return issue

Amazon - Return issue
Amazon - Return issue
Two phone calls to Amazon Customer service, and this is where I am. Return is taking much longer than usual, and I only get lip service when I call customer support. I returned the item via UPS and have proof of shipment and delivery. UPS says it was delivered on specific day, and Amazon says it was received on a later day. I wonder who is telling the truth.

User's recommendation: Keep very good records of your returns!!

View full review
ID
#3859309 Review #3859309 is a subjective opinion of poster.
New Reviewer

I order 2 items and my account is onhold but the was deducted from my account

Amazon - I order 2 items and my account is onhold but the was deducted from my account
Amazon - I order 2 items and my account is onhold but the was deducted from my account
Amazon - I order 2 items and my account is onhold but the was deducted from my account
My order is canceled and the money is deducted from my account and every time I create a new account and prefer it goes on hold
View full review
ID
#3859250 Review #3859250 is a subjective opinion of poster.
Pros
  • And the convenience of payment
Cons
  • Cancel orderz
Loss
$14000
Preferred solution
Full refund