Dennis B Rmp

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Verified Reviewer
| map-marker Stockton, California

Failure to deliver package and Lying about it by a flex driver

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One of your flex drivers came to our gated community to deliver packages and was told that our policies had changed and he would need to deliver to the address rather then dropping of multiple packages in bulk at the guard house. He refused and left the community and then post that my packages WERE delivered and SIGNED by me. This is not true as I have not received these items.
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User's recommendation: Pay close attention to the Amazon delivery emails as they may be intentionally mis-representing what occurred.

Kenly Aur

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Verified Reviewer
| map-marker Oldham, Oldham

Poor service and refund

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Order Budweiser box from Amazon. Wasn't delivered due to box being damaged. This info shows up on my account. Told money would be refunded 3 weeks ago. Now being told have to fill in a form which can't enable. Unhappy isn't the word didn't keep e mail with receipt details as was told item was going to be refunded.
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Paul G Ibe

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Verified Reviewer

I ordered a starter for a nineteen ninety seven suzuki vz800 Marauder And I did not receive it yet I Take a screenshot of the order oh there was the piece to go down

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I ordered a starter motor for a nineteen ninety seven b z 800 Suzuki marausir I was told that it would be here last Friday by 11. It did not show up.

I finally called yesterday and the man told me that my order was canceled. I did not cancel the order Upon him investigating. He found out that the motor had been dropped and broken. They canceled the order and no one told me or put the money back on my credit card.

I would either like the starter motor for the 1997 VZ 800 marauder. Suzuki, or my money return to the card that paid for the starter motor That I ordered. I am not very happy. I was told not to order from Amazon.

I ignored it and I paid for it. I'm sure you understand please send my paid for item or return the money to the card that paid for that item.

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Preferred solution: Deliver product or service ordered

Elyzabeth Tgv

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Verified Reviewer
| map-marker Los Angeles, California

My orders were sent to the wrong address

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It's horrible you block my acct so I can't get in to give answer to your question s since the last call I got the phone number that is on my account amazon owes me a dog stroller and 235 for a condenser and fllee meds and I keep getting the run or round
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User's recommendation: Never

Anna S Lag

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Verified Reviewer
| map-marker Hayward, California

Box is missing

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The box was delivered when I got home from work the box wasnt where the photo showed I ask neighbors nobody seen it
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Anonymous
map-marker Oromocto, New Brunswick

I was charged the one time charge twice

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Do not use this streaming service. Nice way to get people to stop and watch give up with the 100 letters
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User's recommendation: Do not use this streaming service

Broc Kuj
map-marker Mustang, Oklahoma

*** reaming

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Having not only see the advertisement, but having to pay to watch the advertisements to come on. And now you come up with having to pay to watch the program that you supposedly are already paying it. Now, heres your options, correct my service or payment or I make a hobby out of you. Im retired so I can go all day if you pick the wrong option. Trust me, reach out to my wife to confirm.
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User's recommendation: Get you crap together and call please.

Steven C Moh

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Verified Reviewer

No longer watch prime video quit working on television

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Gave the personal information and I got cut off no help. I need a phone number I can speak to someone can resolve my issue on Prime Video need help help help help
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Preferred solution: I’d like to get my TV up on Prime Video up and running I’m paying you per month and I have not use it for the last two weeks need help help help help help

Wendy M Dic

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Verified Reviewer

My experience with Amazon has been Horrible

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Your staff was supposed to send out a new firestick and only sent half of it. I can't believe amazon is this Damm cheap and this hard to work with the been going on a month. I can't wait to talk the channel 7 about this hold experience.stop
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Loss:
$49

Preferred solution: Full refund

User's recommendation: Shop somewhere else

Imelda M Fjr

No answer

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Amazon - No answer
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Amazon - No answer - Image 4
Updated by user Nov 14, 2023

I would like to be informed of what will be done about my complaint regarding the package delivery.... Theft!

Original review Nov 14, 2023
Called customer service million times and no answer. Photo of delivered item is different from what I actually found on my door plus the package was ripped open with one item missing! I am pissed that I can't get hold of ANYONE in Amazon!!!
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Preferred solution: A conversation with Amazon manager or an email response to my complaint.

Kenny W Ulh

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Verified Reviewer

Terrible customer service treated badly by customer service no help offered worsts I've been treated in my 65 years

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Told I could not take to a supervisor no help what so ever hardest time in my 65 years all because of someone using my name and credit card number charging 30 items charged to my credit card using all other companies I'm instantly notified of every item ordered and shipping dates if Amazon had only contacted me i could have cancelled my credit card
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Preferred solution: Full refund

User's recommendation: Walmart

Resolved
Everardo Z

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Verified Buyer
|

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Verified Reviewer
| map-marker San Luis, Arizona

Resolved: Devolución de mi dinero

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Amazon - Devolución de mi dinero
Updated by user Nov 14, 2023

Company fixed the issue and I have been provided with full refund.

Updated by user Nov 15, 2023

Mal mal y mal

Original review Nov 14, 2023
Buen día no me llegaron 5 artículos diferentes de luz que no dieron con mi domicilio los del correo y hablé y lo regresaron el paquete yo iva Alabamaligar el 17 de ocbañerare y no llegaron y el día 8o 9 se pistola a mí iba allegbrazoiremboyoentonces y nadAutomóvil club británicohora piden quellene estel formularioyo ok
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Loss:
$111
Pros:
  • Luces
Cons:
  • No me llegaron

Preferred solution: Full refund

1 comment
Everardo Z

Si me pueden dejar una respuesta sobre mi caso gracias

Anonymous
map-marker Lumberton, North Carolina

Why I haven't gotten my package

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They hung up or lost service and they were no help at all never purchasing anything else with Amazon
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Kathleen H Xhd

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Verified Buyer
|

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Verified Reviewer
| map-marker Sarasota, Florida

Need a refund for eye drops which caused a severe reaction

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Amazon - Need a refund for eye drops which caused a severe reaction
Eye drops caused a severe reaction. I want a refund. My I felt like sand was in it, and that I itched and was sore. The bottom eyelid turned bright red. My eye did not feel better until the next day. I used warm compresses to help relieve the discomfort.
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User's recommendation: If these eye drops cause an adverse reaction, you can’t get a refund!

Anonymous
map-marker Brooklyn, New York

No delivery

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Don't know who Amazon is using to deliver but they're no good.they will lie and say they came but they never showed up they just keep you waiting.ive been a customer for awhile but I no longer will.f
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User's recommendation: Be aware before you deal with them

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