Amazon
Reviews and Complaints
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Verified ReviewerOrder and pending charges
- This incident
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTook my money and i dont have account
Although I came off a bit rude in my message about my problem which I do apologize for. They were very pleasant and understanding.
They immediately looked to see what the problem was and took action to fix it. They put me on hold for only maybe 2min while they immediately started my refund. It is currently pending and awaiting the bank to accept it to go back in my account. They were very helpful and again understanding and pleasant.
I did apologize for coming off rude I was just very surprised by the money being taken out of my account when I did not have a prime membership. But they fixed it immediately. Also they took the prime off my account so that this mistake will not happen again.
They were wonderful. Thank you!
- Very helpful
- Not really any
Preferred solution: Full refund
User's recommendation: Absolutely call them. They WILL help!
Items stolen
Very rude people I call because they took a charge-off of a bank card I don't have an account with them and the b**** hung up on me
User's recommendation: You better watch every move you make with your card on that site
Cancel order
User's recommendation: Don’t believe the date on it after it changes it once
Cancel
User's recommendation: dont deal with amazon. when you have a problem, its not a easy fix
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need to speak a customer I need a help please I have been
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan not find out about my orders
- Merchandise looks good on line
- Not holding up with their bargains
Preferred solution: Deliver product or service ordered
User's recommendation: Amazon is good on closing your account and giving no refund after receiving your payment from your account
I was overcharged and I wanted to cancel Amazon and they hanged up on me after half an hour on the phone
User's recommendation: Don't do it
I need to know the order I just place went on the correct card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Magarida, CentralScamed
I have no problem with Amazon prime. My problem is with Prime Video the man I talk to I think was trying to scam me and it’s causing me a lot of stress. I don’t know who is in charge of prime video I thought Amazon was.
He had me take money and put it in my Venmo account and send it to strange people telling me the whole time this was the code and the way they do it and then I had to call my bank, but he told me not to tell him I was talking to him, so in the end Ive had to change my checking and banking accounts. Ill have to call several people that I have direct pay out of my account and he put me through so much crap.
I dont know if it was a scam he kept saying it wasnt but why did he ask me for money and why did he tell me not to tell the bank I was talking to him so I feel I was scammed And I feel like you should check into it and make sure whats going on. Thank you, Linda Cale.
Preferred solution: For this not to happen again
User's recommendation: Be careful of who you talk to
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Virginia Beach, VirginiaRefund
User's recommendation: Better option for refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Grand Rapids, MichiganDelivery person ran into our mailbox
User's recommendation: Use backup camera when backing up
I canceled my subscription and you all are still taking money out of my account
Driver jumped my private property fencing to place a package and knock on my door at 9:00 at night
Preferred solution: This better never happen again
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