map-marker Hermitage, Pennsylvania

My personal information for payment has changed

I needed to change my banking information for my monthly Amazon prime account and customer service support didn't understand what I needed help with. So now I am unable to make payment.
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User's recommendation: Shop local stores

map-marker Dayton, Ohio

Funny that was supposed to be put on my card was not put on my card

I bought a Amazon card at the Dollar general in fostoria Ohio and it was supposed to have $65 on it and it didn't have $65 on it and I want to have a readout I went to the store in the store told me that the money was put on it but when I went to use it to buy stuff off Amazon I couldn't get anything off the Amazon because it wasn't any money on there
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map-marker Charlotte, North Carolina


Yes I never received my refund. For my return I did on my old account which I have no access to. Or the ohine it was on and I was gave the run around d one lady helped me said my refund would be on my card in a such amount of time and she would call me back I ended up calling back and I have no clue what the man was saying to me. So basically I turned my items in I purchased because I could not fit them and I have yet to receive my refund even if it's just credit and no money that's find I just know I returned my items and never received a refund.
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Rahma Rcd
map-marker Brookhaven, Mississippi


Need a phone call sedating that I had charged 1499 through Amazon and I have not charged that I am fed up with every time I try to use Amazon somebody ends up charging my card for more money than I have available
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User's recommendation: If you receive a call don't talk to them talk to your bank

Judith M Jra
map-marker Magarida, Central

Never received order

Updated by user Jul 14, 2023

Terrible -no product received snd no help in how or why

Original review Jul 14, 2023
I cant get anyone in a phone call or chat to help me -very disappointed with Amazon ..HELP No# 546318****079311 Amt -$69.01 > Very frustrated with Amazon
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  • Never can get anyone to answer my question

Preferred solution: Deliver product or service ordered

Trudi S Nxy

Driver unsafe due to heat health event

Driver showed signs of heat stroke. I need to speak with someone emergently. He is unsafe to drive. Bill in Van 24. I encouraged him to call 911 which he refused. He did call Amazon but he continued to drive. Help!
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Preferred solution: Talk with Amazon Customer Service on the telephone. I

map-marker Highland, New York

Custom rug

The CSR i spoke to both parties addressed the concern quickly and correctly. Was very happy with their service and the attention to the situation.
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User's recommendation: Keep your Amazon prime

Pauline D Txq

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Verified Reviewer
| map-marker San Antonio, Texas

Report fraud

I logged online for Amazon customer service. I spoke with a man who scammed me out of $775. While saying he was Amazon Support and no money was actually coming out of my bank account. All that was a lie. It is a known Amazon fraud scam. His telephone number is. 206-279-****.
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User's recommendation: Beware of Amazon Support rep.

Carla C Syj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Part of my order is broken

Couple of the drinking glasses were broken when my order arrived. How do I send them back for replacement.?
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  • Trying to get merchandise returned or replaced

Preferred solution: Replacement of the broken glasses

map-marker Norfolk, Virginia

I'm upset on how I'm being treated for having brain damage

Full of crap liar's for a month they have told me that they would fix my account said they would send me my stuff that I didn't not get when n my account got hacked and stuff was sent all over the place that I ordered except to me said they were going to deliver my play station five and did not also I bought a Amazon gift card and they only sent half of my order and put the rest of it on hold I'll never send them another dime if they don't come correct
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User's recommendation: Go to Walmart

Lawana Xpv

Cancelled subscription

They were great and helped me to cancel my prime subscription and get my money back! Very nice and helpful
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Preferred solution: Full refund

map-marker Miami, Florida

Double order