Anonymous
map-marker Hermitage, Pennsylvania
#4872633 
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My personal information for payment has changed

I needed to change my banking information for my monthly Amazon prime account and customer service support didn't understand what I needed help with. So now I am unable to make payment.
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User's recommendation: Shop local stores

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Anonymous
map-marker Dayton, Ohio
#4854090 
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Funny that was supposed to be put on my card was not put on my card

I bought a Amazon card at the Dollar general in fostoria Ohio and it was supposed to have $65 on it and it didn't have $65 on it and I want to have a readout I went to the store in the store told me that the money was put on it but when I went to use it to buy stuff off Amazon I couldn't get anything off the Amazon because it wasn't any money on there
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Anonymous
map-marker Charlotte, North Carolina
#4827425 
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RefundP

Yes I never received my refund. For my return I did on my old account which I have no access to. Or the ohine it was on and I was gave the run around d one lady helped me said my refund would be on my card in a such amount of time and she would call me back I ended up calling back and I have no clue what the man was saying to me. So basically I turned my items in I purchased because I could not fit them and I have yet to receive my refund even if it's just credit and no money that's find I just know I returned my items and never received a refund.
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Rahma Rcd
map-marker Brookhaven, Mississippi
#4826617 
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Scammed

Need a phone call sedating that I had charged 1499 through Amazon and I have not charged that I am fed up with every time I try to use Amazon somebody ends up charging my card for more money than I have available
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User's recommendation: If you receive a call don't talk to them talk to your bank

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Judith M Jra
map-marker Magarida, Central
#4800765 
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Never received order

Updated by user Jul 14, 2023

Terrible -no product received snd no help in how or why

Original review Jul 14, 2023
I cant get anyone in a phone call or chat to help me -very disappointed with Amazon ..HELP No# 546318****079311 Amt -$69.01 > Very frustrated with Amazon
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Loss:
$69
Cons:
  • Never can get anyone to answer my question

Preferred solution: Deliver product or service ordered

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Trudi S Nxy
#4798607 
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Driver unsafe due to heat health event

Driver showed signs of heat stroke. I need to speak with someone emergently. He is unsafe to drive. Bill in Van 24. I encouraged him to call 911 which he refused. He did call Amazon but he continued to drive. Help!
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Preferred solution: Talk with Amazon Customer Service on the telephone. I

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Anonymous
map-marker Highland, New York
#4747535 
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Custom rug

5.0
The CSR i spoke to both parties addressed the concern quickly and correctly. Was very happy with their service and the attention to the situation.
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User's recommendation: Keep your Amazon prime

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Pauline D Txq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker San Antonio, Texas
#4733519 
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Report fraud

I logged online for Amazon customer service. I spoke with a man who scammed me out of $775. While saying he was Amazon Support and no money was actually coming out of my bank account. All that was a lie. It is a known Amazon fraud scam. His telephone number is. 206-279-****.
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User's recommendation: Beware of Amazon Support rep.

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Carla C Syj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer
#4728574 
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Part of my order is broken

Couple of the drinking glasses were broken when my order arrived. How do I send them back for replacement.?
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Cons:
  • Trying to get merchandise returned or replaced

Preferred solution: Replacement of the broken glasses

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Anonymous
map-marker Norfolk, Virginia
#4713972 
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I'm upset on how I'm being treated for having brain damage

1.0
Full of crap liar's for a month they have told me that they would fix my account said they would send me my stuff that I didn't not get when n my account got hacked and stuff was sent all over the place that I ordered except to me said they were going to deliver my play station five and did not also I bought a Amazon gift card and they only sent half of my order and put the rest of it on hold I'll never send them another dime if they don't come correct
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User's recommendation: Go to Walmart

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Lawana Xpv
#4713316 
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Cancelled subscription

5.0
They were great and helped me to cancel my prime subscription and get my money back! Very nice and helpful
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Preferred solution: Full refund

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Anonymous
map-marker Miami, Florida
#4699135 
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Double order

3.4