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Payment issues

5.0
Details
Wrong cc was used for an order. All taken care of. Thanks Amazon!
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ID
#2052687 Review #2052687 is a subjective opinion of poster.
Location
La Mesa, California

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Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

5.0
Details
Amazon - Extremely Frustrated! Ready to take business elsewhere!
I have done a lot of ordering thru amazon and when there was an issue, it was immediately dealt with. This recent order that I needed as soon as possible (even paid for faster shipment) and it still has not shipped, and even stuff I ordered a couple of days ago is...
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ID
#2050251 Review #2050251 is a subjective opinion of poster.
Service
Amazon Shipping Service
Preferred solution
Let the company propose a solution

Need to contact a seller to get the return address and return an item

5.0
Details
100% effective, knowledgeable and professional. They tracked down the responses that I was unable to find--helping me get to the bottom of my questions. Thanks again.

User's recommendation: Sometimes, things get off track- nobody's intention. If you are having difficulties solving the issue yourself, through the normal channels, these guys can quickly help figure out who dropped the ball and get it back on track.

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ID
#2049636 Review #2049636 is a subjective opinion of poster.
Location
Augusta, Georgia

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Verified Reviewer

Return the items

5.0
Details
Ive been unable to bring these to a return site now the label is saying e
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ID
#2043979 Review #2043979 is a subjective opinion of poster.
Loss
$22
Preferred solution
Let the company propose a solution

To c if they have received the broken blender yet.

5.0
Details
Broken blender returned to the company and is in process of getting there. They have a record of it.
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ID
#2042993 Review #2042993 is a subjective opinion of poster.
Location
Redmond, Washington

My amazon gift card is showing redeemed but amount is not added

5.0
Details
Gift card though added was not showing added to balance.
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ID
#2030340 Review #2030340 is a subjective opinion of poster.
Product
Amazon Gift Card

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Verified Reviewer

Unable to log on to my account

5.0
Details
Hello, I am currently overseas and unable to use my US mobile number. When I tried logging onto my account "shprits" (attached to this email address) the system responded with an authentication request. An OTP had been sent to my cell number, to which I have no access. I can't change my cell number on file because I'm unable to sign in. My new cell number that I can use while out of the country is 646-5710576. Please advise. Thanks! Mikhail Shprits
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ID
#2028444 Review #2028444 is a subjective opinion of poster.
Product
Amazon Account

Charged twice

4.6
Details
Never got to speak with a human, I would like to return the second package I received. Would be nice to get someone at customer service.
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ID
#2027187 Review #2027187 is a subjective opinion of poster.
Location
Madison, Mississippi

My Amazon Representative was extremely nice and she helped me with all my concerns with my return for the product below and the two previous items I had sent back to Amazon.

5.0
Details
I returned something and the refund summary gave me a gift certificate for 23.98 and I have already found the items I want to purchase, however the amount is not available for me to order the items that I have in the order that's waiting to go throu.
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ID
#2024536 Review #2024536 is a subjective opinion of poster.
Location
Roseland, New Jersey
Service
Amazon Customer Care

Delivery option

5.0
Details
Will not order another item from Amazon until they start accepting phone calls!

User's recommendation: Do the same.

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ID
#2023037 Review #2023037 is a subjective opinion of poster.
Location
Dundalk, Maryland
Service
Amazon Customer Care

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Sending wrong size item

5.0
Details
We asked for Kuons Avenue Mens Slim fit shirt of XXL (44inches ) but my parcel reached today with L size 40 inch no.that not of my size . Came wrong size shirt. I want proper size which I have maintained in my order.
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ID
#2022579 Review #2022579 is a subjective opinion of poster.
Location
Malakpet, Telangana
Preferred solution
Deliver product or service ordered

Return of Product.

5.0
Details
I recently returned a product Sun Joe SPX3000 2030 Max Order No.112-1973241-227226 through UPS. I have not received any notice of my refund from Amazon. I cannot contact Amazon through their customer service tel. number so I am reaching out through this email. I had UPS pick up the item at my home. I did not have a prepared address slip. However, the driver assured me that they would address it for me at the time of pickup. Thank you. Sara Grossman

User's recommendation: Excellent.

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ID
#2020131 Review #2020131 is a subjective opinion of poster.
Location
Bedford, New York

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Verified Reviewer

Compliment & small complaint

4.8
Details
I have been very satisfied being a amazon customer ! The only issue is that the confirmation codes being sent to old phone number.

User's recommendation: I would recommend amazon to my friends & family.

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ID
#2020047 Review #2020047 is a subjective opinion of poster.
Location
Santa Clara, California
Preferred solution
Price reduction

Unauthorized charges on credit card

4.5
Details
I was enlisted in a subscription to a food magazine which I didnt order. The subscription was canceled
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ID
#2019303 Review #2019303 is a subjective opinion of poster.
Location
Martinez, California

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Verified Reviewer

6207329959

5.0
Details
My account is locked PleaseMy account is unlocked

User's recommendation: Me.

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ID
#2018193 Review #2018193 is a subjective opinion of poster.
Location
Patna, Bihar
Product
Amazon Account