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No response from customer care Service

3.1
Details
I have complained many times but alas no response. I have been charged twice for the product and no one is telling me why it happened. I have tried all methods of contacting even amazon.in customer care not helping and I am not able to contact amazon.com directly. This is bad if you give option to directly place an order at amazon.com you should provide access to customer care as well. I have asked you many times about my the extra money charged from my card from your end. Still no one is responding me. I just get an automated reply and no one is helping me to understand what went wrong and helping me to get my money back.

User's recommendation: Please don’t place order from amazon.com if you are placing order from India in INR. No customer care services is there to help you with the same.

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ID
#2099433 Review #2099433 is a subjective opinion of poster.
Location
New Delhi, National Capital Territory Of Delhi
Service
Amazon Customer Care

My product not delivered

3.4
Details
Till date the item has not received. Order details is shown below : - Order date 13- May - 2020 Order # 408-5064940-6771501 Order total Rs. 506.00 (1 item) Payment method : Master Card ending in 4898. Billing Address : House No-9, Lane1, Samannay Path, Survey, Beltola, Guwahati-28, Assam, India, Pin - 781028
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ID
#2099107 Review #2099107 is a subjective opinion of poster.
Service
Amazon Shipping Service
Loss
$4500
Preferred solution
Full refund

Can not purchase two items.

2.6
Details
got as far as checkout and Amazon refused my password. I am vision impaired so I could not identify the numbers and letters. Please help me get my password back, I need this merchasdice.merchandise
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ID
#2094760 Review #2094760 is a subjective opinion of poster.
Cons
  • Anxiety
Preferred solution
Deliver product or service ordered

Slot problems

3.0
Details
Sir mera 6:30 ka slot tha mughe 37 percell diye or DA Bag Bhi nahi diya 4hrs ka slot tha jisme slot Time Tak 30 percell delvierd ho paye 7 back to station laya stion me TL Or SSA dono mughse Missbihever Tarike se Baat kar rahe the Or Harssment Kar rahe the Teri I'd band kara dunga TT Karke ! Sir Mene apni Taraf se poora efert Diya amazon company phir bhi koi izzat nahi karte NCRH station ke Staff ! Plaese Solve My Problem STATION NCRH STAFF NAME TL-Sushant Singh Rajput SSA-Amit Kumar Thankyou Regard Raju Kumar puri
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ID
#2093601 Review #2093601 is a subjective opinion of poster.
Location
New Delhi, National Capital Territory Of Delhi

Resolved: Removal of negative reviews

2.7
Details
Update by user Aug 31

Although I wasn't contacted, my ability to review products and add comments was restored..

Original review posted by user Aug 01
I went to review a product, headlamp that received many 5 star reviews. It did not charge, was adult size, but made for a baby head, had a HUGE battery pack in the back that needed to be charged. I hit the "review the product" button and received a response that Amazon had noticed unusual review activity, that all the reviews Is ever posted had been removed and that I would never be able to review again or post any content on Amazon. I have had an account for decades. Spend thousands of dollars each year. For decades have posted both positive and negative reviews and have done them with great care for other people. My guess is a dishonest merchant pay people to flag negative reviews to keep a five star review rating.

User's recommendation: Don't trust Amazon reviews. There are many unreliable products.

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1 comment
Evalina
#1903720

Hello pissed consumer. This is my review and it got posted with someone else's name while I was trying to sign in.

I actually thought I had accidentally deleted it while trying to sign in. I don't know how to reach you about this.

Resolved
ID
#2092351 Review #2092351 is a subjective opinion of poster.
Location
South Burlington, Vermont

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Duplicate charge and other

3.3
Details
Amazon - Duplicate charge and other
I am a senior low income customer. I did signed up with amazon prime for a year b4 i was cancelled and i had to renew. Before i renewed i was charged $5.99 on june 21st and June 29th, 2020. The membership was under Dsvaligura@gmail.com. Also i just sighned up with my Ebt card again. At a student rate. And im a senior not a student i have a hold on my Amex for $6.89 it says prime shipping club. I only want to be charged the $5.99 After the 30 day free trial ends. I dont understand why there is all these charges. If not please credit back the over charges to my amex account. Thank you
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ID
#2086288 Review #2086288 is a subjective opinion of poster.
Service
Amazon Prime Membership
Pros
  • To inform customers when removing funds from their accounts
  • Shipping fees ans 2 day delivery
Cons
  • No easy was to complain to amazon
  • Return policies
Loss
$12
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not happy

2.7
Details
I revived a note saying my reviews are not welcome anymore I’m sorry I am getting this note I buy a lot from you and support you. I was spending my money and keeping the economy going. I have had this account for years. You can now close it as I will not be doing Business with a company I can’t share my reviews with. I have removed my card information please close this account. And I will never buy another tablet from you. I have purchased 3 in the past. And always told everyone it is better than apple. I know I will not get the decency of a reply. That would be to much to ask

User's recommendation: Don't leave reviews.

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ID
#2085638 Review #2085638 is a subjective opinion of poster.
Service
Amazon Electronics Review Listing
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

My noise earphones are not working

2.6
Details
Amazon - My noise earphones are not working
Amazon - My noise earphones are not working
I have bought noise tune sport earphones in the month of march and it's left side ear bud is not working properly. So I want to exchange my product.

User's recommendation: Once my problem will be resolved i will surely recommend to my friends and family.

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ID
#2082481 Review #2082481 is a subjective opinion of poster.
Pros
  • Ease of shopping
Cons
  • Do not like customer service r shipping
  • No manager follow up
  • Canceling and refund is a big problem
Preferred solution
Exchange the product or provide full refund

Poor service

2.6
Details
I am fed up with Prime Video sending me programs that are not in English. Chinese? Spanish? I have made all choices for English. I am fed up with Amazon blocking my attempts to email my concerns. The customer service is terrible. No support for English, just because I live in Mexico. I have already canceled my U.S. Amazon. I will be canceling this one soon. They just cut and paste your reply's. Soon I will have canceled everything Amazon, YouTube and more. They should listen to thier customers, at least the ones who can reach them!

User's recommendation: Find other Movie services, there a a lot of them! Find alternative ways to order your products, and consider other services than YouTube too, same problems!

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ID
#2082424 Review #2082424 is a subjective opinion of poster.
Pros
  • Easy to use
Cons
  • Flood you with programs in languages
  • Customer service sucks
  • Like chinese
Preferred solution
Let the company propose a solution

Not received my order on email

3.0
Details
Not received my order on email id

User's recommendation: Nothing.

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ID
#2080860 Review #2080860 is a subjective opinion of poster.
Cons
  • Cannot speaks to anyone from customer service
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Product issue

2.7
Details
School bag... it's available 299 rupees at Amazon on line shopping...but I pay 345 rupees to buy this bag...And bag also have only three zip pockets..But in on line picture bag has four zip pockets.

User's recommendation: Thanks before buy.

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ID
#2079705 Review #2079705 is a subjective opinion of poster.
Location
Bengaluru, Karnataka

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
2.7
Details
Amazon - I placed 2 orders, on amount 23$ and change(canceled then made new one $17 and change. But the 23$ payment from caked order is still pulled from my acciubt
Amazon - I placed 2 orders, on amount 23$ and change(canceled then made new one $17 and change. But the 23$ payment from caked order is still pulled from my acciubt
Amazon - I placed 2 orders, on amount 23$ and change(canceled then made new one $17 and change. But the 23$ payment from caked order is still pulled from my acciubt
Amazon - I placed 2 orders, on amount 23$ and change(canceled then made new one $17 and change. But the 23$ payment from caked order is still pulled from my acciubt
Amazon - I placed 2 orders, on amount 23$ and change(canceled then made new one $17 and change. But the 23$ payment from caked order is still pulled from my acciubt
Hello , I accidentally made two orders tonight .one with the first payment would have been $23 in change (which has already dropped off my quad pay,but funds havent been released back after cancel,I also canceled the order on the actual amazon site as it said to do so....
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ID
#2078995 Review #2078995 is a subjective opinion of poster.
Pros
  • I am trying to talk to someone on the phone
Cons
  • False advertising of shipping speed
  • Tries to avoid refunds
Loss
$23
Preferred solution
Full refund

Delivery driver parked in my front yard!!!

2.5
Details
I just finished mowing and edging my grass. I go to put my yard tools away and come back out to my front yard to find an Amazon delivery van is literally parked in my parking strip on my grass! After I told the driver to get his vehicle out of my grass his response was "I'm delivering a package". He was delivering a package to my neighbor's house. Then instead of putting his van in reverse and driving out of my driveway he proceeds to drive off my curb onto the street leaving tire tracks and destroying my edge of the grass. The most mind boggling part is that there is street parking in front of the parking strip!

User's recommendation: Make sure your Amazon delivery driver has a brain.

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ID
#2078938 Review #2078938 is a subjective opinion of poster.
Service
Amazon Delivery Service
Preferred solution
Apology

My prime membership cancelled in 2020

3.0
Details
My name rajanik mayani Sir amazone prime membership cancelled Auto debit in my credit card Please my money will back my hdfc card
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ID
#2078082 Review #2078082 is a subjective opinion of poster.
Location
Jalalpur, Gujarat

Locked account

2.6
Details
Locked out of account need to unlock and cancel my order because it locked up and never shipped but it took my money
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ID
#2071854 Review #2071854 is a subjective opinion of poster.
Location
Los Angeles, California
Product
Amazon Account