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3.3
Details
I completely agree with all the comments posted. This week, I ordered a hardcover book from Amazon, brand-new. The book arrived dirty with the dust jacket badly torn. I requested a return/replacement. I had to return the book via UPS pick-up. The replacement book just...
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Review
#1593542 Review #1593542 is a subjective opinion of poster.
Product
Book
Pros
  • Easy to buy
Cons
  • Damaged books
Reason of review
Damaged or defective
Loss
$19
Preferred solution
Let the company propose a solution
3.3
Details
We have just had a promised 2-day delivery, AGAIN, not arrive when promised - even though they posted it as "out for delivery" on the promised date, though it was a few hundred miles away and being routed back through Pennsylvania to our normal UPS delivery in...
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Review
#1558214 Review #1558214 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • Convenience
Cons
  • Constantly missing promised delivery dates
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
Tags
  • shipping and delivery
3.0
Details
i ordered something using my amex points, the next day I looked at my account to see when I would receive all my orders, and I could not see them on my account. I looked at the order I placed, called amazon, and asked where is my order. After explaining this situation...
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Review
#1552333 Review #1552333 is a subjective opinion of poster.
Service
Amazon Customer Care
Pros
  • Website
Cons
  • Customer service and policies
Reason of review
Poor customer service
Loss
$700
Preferred solution
Deliver product or service ordered
2.8
Details
on june 6th driver came driving down our street at afairly high rate of speed. I asked him to slow down and he got very defensive asking if I had a radar gun and if I owned the street. He refused to give me his name but took a picture of me and my car. there was a...
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Review
#1552244 Review #1552244 is a subjective opinion of poster.
Service
Amazon Delivery Service
Reason of review
rude speedy driver

Amazon firestick complaint

2.5
Details
This firestick constantly buffers . My lical cable keeps telling me it's my internet speed . I tell them it buffers even when Im under my paod speed . It's reliability is a joke . I have issues with the system 2 or 3 a week . As soon as I can afford it I'm going back to satellite t.v. Would never recommend the firestick period .
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1 comment
Anonymous
#1772637

Count yourself lucky at 2-3 a week. I’ve had to reload the damn thing 3 times in the past 20minutes.

And IT IS NOT MY INTERNET BECAUSE MY SONS SMART (ROKU) TV NEVER DOES THIS!

Only the TVs with Firesticks. Including the one 1.5inches from the actual modem!

Review
#1550889 Review #1550889 is a subjective opinion of poster.
Product
Amazon Fire Tv Streaming Stick

Amazon review: Customer Is On Their Own

2.6
Details
Florida company lied to me about the processing and shipping dates. Almost 2 weeks late on everything from what they said. T hen when packsge arrives it is not what I ordered. Contact Amazon who emails company and turns it back to me to deal with. Company then says it will take a couple of days to email a return. Meantime they have had my money for almost a month. Contact Amazon again and NOTHING. Guess I just got screwed.
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Review
#1540014 Review #1540014 is a subjective opinion of poster.
2.6
Details
I have had 2 unauthorized streaming purchases occure while searching for a dvd format to buy. It seems that clicking on purchrss options to locate the dvd format which is not immediately available will automatically purchess the streaming format without any imput from...
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1 comment
Evelena
#1688920

Amazon Prime is a total fraud They entrap thousands of Amazon buyers auto charge memberships in lieu of a one time ship charge. Then if you complain you are connected to a non English rep in India. He directs you to purchase google receipts to offset

Review
#1536921 Review #1536921 is a subjective opinion of poster.
2.5
Details
Amazon review - One click rip off

Update by user Jun 13

I finally got my money back after four weeks waiting. whether the delay was caused by my bank or by amazon is still an unanswered question

Update by user May 15

nothing has been done

Original review posted by user May 14

I was shopping at amazon.com and when I went to check out a little window came up and said get free shipping...
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1 comment
Rylyn
#1687330

Do not eat at golden coral 98 north lakeland fl. I am so sick been to ER now going to another doctorin the morning

Resolved
Review
#1534704 Review #1534704 is a subjective opinion of poster.
Product
Amazon Account
Pros
  • I have used amazon many many times
  • Product
Cons
  • Support service
Reason of review
Poor customer service
Loss
$127
Preferred solution
Full refund
Tags
  • Customer Service And Returns

Amazon review in Orlando, Florida: Delivery Dates NEVER gauranteed

2.9
Details
Very disappointed that Amazon has not figured out how to handle their logistics better for businesses. Whats the point in paying for PRIME account and expecting a delivery date and packages NEVER arriving on date needed when we have informed Logistics that our business is not open after 5pm. Then we keep getting a delivery has been attempted but the driver does not make our delivery their first priority the next day to deliver!!! Its as if they could care less on continuing to keep customer service. (Just wait till this keeps happening to other businesses...it will hurt AMAZON eventually). Amazon really needs to work doin a better job on their failure to deliver and make it a priority to deliver the next morning. ***
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Review
#1531287 Review #1531287 is a subjective opinion of poster.
Service
Amazon Prime Membership
Reason of review
Poor customer service

Amazon removed all of my reviews

3.0
Details
I use Amazon for both personal and business. Recently I had received a, suppose to be new, personal product that had been used and missing parts. So, as I have done in the past when I receive a faulty or miss-leading product, I return it and right a review. I have been an Amazon customer since 2006 and spent 10s of thousands of dollars through them. The are in fact removing any negative reviews to make themselves and their vendors look good. This creates a false and mis-leading review policy and cannot be trusted. Very unfortunate that a company would do this but, I guess that's why Jeff Bezos, the CEO of Amazon is the worlds richest man!
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Review
#1528532 Review #1528532 is a subjective opinion of poster.
Service
Amazon Customer Care
Cons
  • Removal of reviews
Reason of review
Reviews removed
Loss
$1
Preferred solution
Do not mis-lead consumers by removing true reviews.