Amazon
Reviews and Complaints
Amazon closed my account for misuse but no explanation what misuse as I ordered and paid for my orders and therefore don't have a clue why. At least one paid for item not received because of this.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Long Beach, CaliforniaMissing package
Greetings to you all, it is a heavy heart that l have to write to you pertaining a package that l ordered on your platform amazon Samsung Galaxy S20 Ultra, 128GB,Cosmic Black-Fully unlocked(Renewed) order number(112-052****-390****)
I ordered this phone on the 13th of January 2024 and it was supposed to be delivered on the 22nd of January 2024, l never received this package, after 2 weeks of searching it l then engaged your customer service associates
Despite all the efforts of charting with them they all promised me refund within 5-7 days which never happened, they then ended up referring me to the seller and the seller referred me back to Amazon saying l must file A-Z claim of which l did but then it was denied for reasons l dont know
Right now everytime l try to ask about this lm told the same story but this dont change the fact that l ordered a phone and fully paid for it and it was never delivered,
Noone was interested into investigating as to what happened to this package
Im am really hurt and disappointed, l was excited into receiving this package and it never arrived, l regret the day l ordered this phone
Attached hereto, please find some of the charts l did with your customer service associates
Kindly help
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGift Card Issues
- Great selection
- Convoluted and difficult if there is an issue
Preferred solution: My gift card to be useable
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Kingston, KingstonMy Account is on hold
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUpset with Amazon
- Normally great customer service and speedy service
- First time this ever happened
Preferred solution: Full refund
User's recommendation: Do not purchase
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Manaus, AmazonasAbout a prime charge that I cancelled for march
- I like how things are shipped
- No humans to speak to
Preferred solution: Prime charge when I cancelled it in February
User's recommendation: answer calls and not transfer to another office that don't know what's going on
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharging my credit card without my permission, I do not want Amazon without my permission again never never!!!!
I had $92 credit that I was using one one order then I purchased, then I purchased something else and was paying using a different method, Amazon went in and used my credit that I had already used and left the money that I was paying on my second purchase in my personal account untouched, I was very angry when I called Amazon they kept taking about the credits I had already used. I order quite a bit from Amazon I didnt like what they did to me and they should be more cautious about the charges make especially changing payment methods without peoples permission that is not right and then call it a backup payment if it had been my checking account you would have caused my checks to be returned. Then there.would have really been a problem.
- I waiting to find out my self
Preferred solution: Don’t change my payment method and call it a backup payment that doesn’t work for me.
User's recommendation: Becareful that Amazon do not change your payment method without your permission!!
Wrong size was sent
User's recommendation: I was not happy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder being held
Preferred solution: THIS ORDER CANCLED
Not delivered
Preferred solution: Full refund
Undeliverable package and no refund
Because I need to speak to a representative
User's recommendation: Find somewhere else to do business
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn inten over 2 weeks still didn't getting my refund
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Brooklyn, New YorkNot delivered
I NEVER GOT ISSUES RESOLVED
Preferred solution: Valid reason(s) for the not getting what I paid for
User's recommendation: Not to do so
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