Amazon Reviews

Show reviews that mention
order account customer service customer service money card refund item delivery
Filter review
  1. 2343 reviews
  2. 850 reviews
  3. 811 reviews
  4. 660 reviews
  5. 475 reviews

Prime membership

1.0
I got signed up for prime membership and I didnt even asked to be and now my bank account is in the negative. I would like to not be a prime member I didnt ask to be and Id like to be refund immediately!
View full review
Comment
Helpful 0 Not helpful 0
ID
#3004427 Review #3004427 is a subjective opinion of poster.
Location
Salem, Oregon

Checking my order

3.4
Yall canceled my order and I want my money back, bc I checked my card history and it was charged. And I want my products.
View full review
Comment
Helpful 0 Not helpful 0
ID
#3004426 Review #3004426 is a subjective opinion of poster.
Pros
  • Good stuff
Cons
  • Disappointing customer service
New Reviewer

They delivered the wrong package to my house I'm still waiting on my package

They said my package is being delivered today but another package showed up with the wrong address and I never got my package so Im sure they took it to the wrong house
View full review
Comment
Helpful 0 Not helpful 0
ID
#3004355 Review #3004355 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

I am being charged for items that were returned

Ups picked up two books.. from my house 9-10-21 and returned them to Amazon. I am being charged even though items were returned. I was contacted by Avon when they received the items.
View full review
Comment
Helpful 0 Not helpful 0
ID
#3004350 Review #3004350 is a subjective opinion of poster.
Location
Boynton Beach, Florida

The wax I ordered it does not stick to pull the hair out. I am going to return that wax. You can check it to test it.

1.0
I ordered wax and I saw it was for face so I didnt mind. The next day I try on my face and it didnt stick to pull my hair out. The wax should be tested cause after that I looked at the reviews there was lots of bad reviews.

User's recommendation: I recommend don’t buy it.

View full review
Comment
Helpful 0 Not helpful 0
ID
#3004348 Review #3004348 is a subjective opinion of poster.
Location
Staten Island, New York
New Reviewer

Overharged

U charged me prime membership. I am not a member. Please refund me back my money. It is not legal to do so

User's recommendation: I do not know.

View full review
Comment
Helpful 0 Not helpful 0
ID
#3004207 Review #3004207 is a subjective opinion of poster.
Loss
$14
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Scary Voicemail

I received an Ominous Voicemail today saying something like someone has made a purchase of $1,800...something dollars...if I didn't make the purchase call .... I'm sorry I'm afraid I deleted the message...just wanted to tell you in case you've heard about it already...also if I don't call I'll be charged ...hope you can understand this junk...if they call again I'll save the message. Thank You
View full review
Comment
Helpful 0 Not helpful 0
ID
#3004175 Review #3004175 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Apology

3.8
Amazon did nothing wrong. The charge in question was my husbands. A little communication goes a long ways.

User's recommendation: Family communication first.

View full review
Comment
Helpful 0 Not helpful 0
ID
#3004174 Review #3004174 is a subjective opinion of poster.
Location
Woodburn, Oregon

Missing package of lamp

I finally tracked my package down at a neighbors house several houses from mine. They had packages delivered that day, and I assume the driver mixed mine in with their delivery. Thanks for responding and doing a follow-up!
View full review
Comment
Helpful 0 Not helpful 0
ID
#3004159 Review #3004159 is a subjective opinion of poster.
Location
Springfield, Massachusetts
New Reviewer

Delivery to wrong addres and driver after I told her twice just drove away

Rude, skinny, black lady driver delivered a heavy box to my address and it wasnt mine.I went to truck and told her twice and she walked away I told her again and she looked at me and drove away- I am 76 years old and could not lift the package and had To get neighbor to take it to proper address for me. She should be fired
View full review
Comment
Helpful 0 Not helpful 0
ID
#3004113 Review #3004113 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Poor customer service

My Amazon account got hacked and someone purchased over 2600 dollars worth of stuff. When I called them they just told me to dispute it with my bank, and that there wasnt much they could do to help me get my account back I have been an Amazon prime member for many years and have purchased many kindle books and prime videos throughout those years and when I asked how I would get all that I have purchased back they said they couldnt do anything for me and that someone from the fraud department would call me in 1-2 weeks.

User's recommendation: Use a gift card instead of a debit card.

View full review
Comment
Helpful 0 Not helpful 0
ID
#3003986 Review #3003986 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Did not receive item that says delivered

3.8
Garage door openers.have not been deleivered to my address, it says it was delievered on oct 22 -2021 but was not,
View full review
Comment
Helpful 0 Not helpful 0
ID
#3003955 Review #3003955 is a subjective opinion of poster.
Loss
$20
Preferred solution
Deliver product or service ordered
New Reviewer

Order issues

We received only 1 table and something else that does not go with the table. I have no idea what it is.
View full review
Comment
Helpful 0 Not helpful 0
ID
#3003944 Review #3003944 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Still haven’t got my refund

Ordered a costume that wouldnt be here till after Halloween and I order it three weeks early and my Daughter is upset with me
View full review
Comment
Helpful 0 Not helpful 0
1 comment
#2082500

You're such a weak parent. Probably a "friend" parent.

Let the kid take this as education on supply chain disruption and send her to her room if she pouts. Please don't let another entitled brat lose on the world.

Reply
1 0
ID
#3003731 Review #3003731 is a subjective opinion of poster.
Location
Jacksonville, Florida
New Reviewer

Charged for something that wasn't approved

My account is charged the same amount each other for an account I don't own. When I called and spoke to a representative, she specified that she was unable to assist me with my problem, as she was unable to tell me why my account was charged. When I asked her to speak with someone that could help me, she told me that there wasn't anyone that would be able to tell me anything different from what she had already told me, which I knew was BS.... All I want is for my account to stop being charged, and my money returned. I work hard for my pennies, with none to spare, and don't appreciate my possessions being taken without my permission. That is called stealing. REFUND REQUIRED!!!

User's recommendation: Having a prime account is very much beneficial until your bank account is charged for someone else's product with no explanation or recovery of funds.

View full review
Comment
Helpful 0 Not helpful 0
ID
#3003702 Review #3003702 is a subjective opinion of poster.
Location
Hyattsville, Maryland
Loss
$200
Preferred solution
A full refund, an investigation as to who services I was charged for, an apology for the rude *** representative I spoke to, and a direct phone number to someone that can assist with all problems.