Amazon
Reviews and Complaints
Reviews Chart
$4.8M
CLAIMED LOSSES
7.5K
TOTAL REVIEWS
470K
PAGE VIEWS
66
ISSUES RESOLVED
Refund money
I have been ordered 20 pieces plastic eggs trays on 03.09.2020 for Rs. 6,800/= delivery date was 13.09.20 but I have not received the goods still 19.09.20. I have cancelled the order on 19.09.20 at night but I have not refund my money. So please you kindly refund my money as early as possible
ID
Location
Baharampur, West Bengal
Amazon Sucks
Amazon has a problem and it's about to cost them a very good customer. Amazon sent an email regarding a suspicious log in, and it said if this was a valid log in, to disregard the email. It was valid, it was me, so I disregarded the email. What did Amazon do, they locked me out! Their system is obviously defective, and it will waste your time if they lock you out. To make matters worse, I called Amazon at the 800 number provided for account log in problems, talked to Daniela, she was rude, disrespectful, and no help.
ID
Location
Henderson, Nevada
Preferred solution
Let the company propose a solution
Amazon account
Hi this venkatesh I want purchase to Amazon what is the limit for my account and I already submit my ID proof but still I have any confirmation messages from Amazon private limited
ID
Product
Amazon Account
Preferred solution
My purchase limited
Amount not refunded
I ordered gym pants that is small size so i returned it but i didn't received any cash back
User's recommendation: Go for only cash on delivery.
ID
Loss
$500
Preferred solution
Full refund
Verified Buyer
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
I want refund my money .
I had ordered shoes.i think 8 month ago but I haven't got money so please refund my money it's humble request to u
ID
Loss
$1598
Preferred solution
Full refund
Hi, I'm writing this message to give feedback about poor amazon delivery services, poor amazon customer support. Mobile Number - 9840848491 / 7338823733 Email - sathyavenkat91@gmail.com I have ordered a water heater product worth RS-5500 in Aug. On Aug 27th the product...
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ID
Preferred solution
Let the company propose a solution
Can't request a refund
Since September 3, I have ordered "Upgraded Ultrasonic Pest Repeller 6 Pack, Ultrasonic Pest Repellent" order #113-5961301-5089809. This pack are nerver delevered, but I can't get a refund because the link does not work.
ID
Preferred solution
Full refund
Amazon Shipping Problems
I have had extreme problems with Amazon shipping in the last two years. I have had 9 orders that Amazon said were delivered, never show up, never got the products.On Amazon's site, the only options available assume you have received the product and want to return it for a refund. As far as I can tell, there is no customer phone number to talk to someone unlike most companies. The shipping companies they use, UPS, Fed Ex, USPS, and Amazon delivery, are probably the problem in that they either lose, steal, or deliver the products to the wrong location and then claim they delivered them. Amazon no longer offers options as to what delivery service you want to use.
User's recommendation: Buy your items at a brick and mortar store, a physical store if you can.
ID
Location
Durham, North Carolina
Service
Amazon Shipping Service
Can't request a refund
Since September 3, I have ordered "Upgraded Ultrasonic Pest Repeller 6 Pack, Ultrasonic Pest Repellent" I cannot find the costomer to get a refund because the link does not work. Screenshot for details. # order: 113-5961301-5089809
ID
Preferred solution
Full refund
My account is blocked
please solve the problem please
ID
Service
Amazon Customer Care
Pros
- Selection returns refunds prime
- Amazon
Cons
- Still charge you even when you cancel a order
Preferred solution
mu account is blocked
My order product is chang
I ordered Matt liquide lipstik of 12 pack . Order no403-8237239-5162738.but my order is change. Lip liner pencil I got .I don't have that pencil . I will requested you plz return or refund my order.
ID
Preferred solution
Pick up my product
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Update by user Sep 23
Company fixed the issue and I have been provided with apology.
Original review posted by user Sep 23
I live in on the fourth floor My complex has an elevator. I order sometimes from Amazon. Will use Walmart or direct company from now on. My neighbor brought up my parcel. The driver left it on the floor in front of the mailboxes across from the elevator I always had a... Resolved
ID
Service
Amazon Home Delivery Service
Cons
- Poor shipping service
- Unprofessional
- No manager follow up
Preferred solution
Apology
I have called 2x!!! Somehow, amazon signed me out and I haven't signed in for years!! So, I wasn't sure about my password. I pressed forgot my password. Got the email so I could change it and every time I would try it took me to a page that was WORTHLESS!!! It has in...
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ID
Location
Torrance, California
Service
Amazon Customer Care
Pros
- Low price
- Variety and ease of ordering products
- Speed in delievery
Preferred solution
Apology
Account locked, no merchandise, no refund
At the beginning of September, I ordered over $100 worth of merchandise for my daughter's birthday event. Once my payment was processed, I received a notice that my email was locked. As a result I did not receive my merchandise, nor has my money been refunded. I have made many call to try to resolve the issue. My account remains locked and I want my money refunded ASAP. I spoke with a representative today and was told to be on the lookout for an email that would help me rectify the mistake. As of this moment no such email has been received. Please contact me immediately. I am very unsatisfied with the way this situation has been handled. I can be reached by email or by phone 713.413.7705
ID
Location
Houston, Texas
Paymemt isdues
Someone opened an account under my name ,made fraudulent charges. I had to cancel my bank card and put stops on my credit cards because of this. Now Amazon has put ALL of my accounts on hold. It is sad that I am a victim, and Amazon is treating me like the criminals. If this is the way they do business I don't want to do business with them. SHAME ON YOU AMAZON!!!!
User's recommendation: DO BUSINESS AT YOUR OWN RISK.
ID
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