Amazon Reviews and Complaints
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Is this your company?
34
ISSUES RESOLVED
2.4K
TOTAL REVIEWS
$3.2M
CLAIMED LOSSES
$4K
AVG LOSS
300K
PAGE VIEWS
What's your story with this company?
Ask a Question About Amazon
Cons
- Poor customer service
- Customer service
- No manager follow up
Pros
- Product selection
- Ordering online
- Ease of checkout
Latest review first
- Latest review first
- Most helpful reviews first
State:
Show
City:
Show
Product:
Show
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAmazon review: Great value, selection and service
I have had many years with Amazon. They have always treated me right. Any problems I had were resolved to my complete satisfaction.
Review
Service
Amazon Customer Care
Pros
- Fair refund policy to customer
- Fast shipping
- Great customer service
Cons
- Sales sell out too fast
Reason of review
Exactly as described/ advertised
Tags
Amazon review in Bangaon, West Bengal: My accont lock hogaya 7384745052
sar Mera account lock ho gaya is number per Mera account block block kar diya Gaya hai is account ko kaise open karo please mujhe bataiye please help me my nombar 7384745052
Review
Product
Amazon Account
Reason of review
Damaged or defective
Ordered a orchid pot. Only one item on page available from one seller only. Says 'fulfilled by Amazon' and will arrive within the week. Clicked add to cart and ordered. Next day got email from overseas seller saying the product arrives in over a month. Contacted Amazon...
View full review
Review
Service
Amazon Advertisement
Amazon's rouge policies for shipping is getting worse. I have done screen shots of my purchases only to find hours later that the promised shipping dates have been changed soon after checking out. I have been watching this trend for about four months now. I have...
View full review
Review
Service
Amazon Home Delivery Service
Pros
- Ecellent customer service
Cons
- Terrible shipping date promised
Reason of review
Bullet Point Choices Above 3,4,5,7
Loss
$119
Preferred solution
Deliver product or service ordered
Amazon review in Clarksville, Maryland: YES! Worth every penny!
Repaired twice! The last time, one day before 4 year warranty expired. Great customer service!
Review
Product
Amazon Smartguard Protection Plan
Amazon review in Warwick, Rhode Island: Delivery service is horrible
purchased a bedside table for my elderly mother. Amazons delivery service stated they handing to the resident. We were home all day never received it. they refunded my card. A few days later, I purchases something else, the package was opened and nothing in it. The drive took it back per his supervisor. They still can not find the item I ordered and now another refund And a $5.00 gift card. Lost trust in their delivery service. I wish they would go back to UPS FEDEX or the US Post office. Never had problems like this before.
Review
Amazon review: Alaskans, shop for your electronics elsewhere
Amazon has been happy to take advantage of Anchorage's shipping hub for years, but good luck getting them to ship electronics to you in late 2019, even if you live right on top of that hub. Whether it's cheap $20 headphones or a $1000+ laptop, the red text on the listing is always the same these days: "This item requires special handling and cannot be shipped to your selected location." 
Shipping electronics to Alaska via Amazon has always been an unstable bet at best, but in Q4 2019 it's become all but impossible. Save your sanity, order from a competitor like Best Buy instead. It's still not perfect, but it's a lot better.
Shipping electronics to Alaska via Amazon has always been an unstable bet at best, but in Q4 2019 it's become all but impossible. Save your sanity, order from a competitor like Best Buy instead. It's still not perfect, but it's a lot better. Review
Service
Amazon Shipping Service
Reason of review
Nearly all electronics insist that "special handling" is necessary and cannot be shipped to my city... which is the shipping hub for the entire North Pacific.
Preferred solution
Just let Alaskans buy things.
Amazon review: Please my order is cansled please my mony reafond
my mony is reafond please
Review
Always double check the info Amazon provide about your orders.
According to Amazon my latest order is late and lost in the post. I have had this message since last 8 November. This was initially annoying because I was supposed to get next day one day delivery to a local collection point with student prime. However I just checked the delivery status of this order with Royal Mail online using my tracking reference no.and my order was delivered to the collection point last 8 November and has been waiting there for me all along!
Review
Service
Amazon Customer Care
Amazon review in Kenner, Louisiana: Refunds hard to receive on closed bank account
I closed my bank account and now I’m fighting Amazon for my issued refund. Wells Fargo sees no activity and Amazon claims Wells Fargo has the money....Wells Fargo doesn’t have my Amazon refund. Now, I’m fighting Amazon for well over a week with no results.
Review
Service
Amazon Customer Care
Reason of review
Problems with payment
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Cancel