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My prime pantry box was mia. I asked to find out where it is or refund me over IM. The CSR repeatedly asked for my phone number to receive help with the issue. I refused to provide a phone number. I’m told customer service can’t assist. Which is garbage. What’s the...
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1.8
#1134642
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Very pissed off customer very disappointed with Amazon Earlier this month I purchase an item back on the 8th November a couple days later I realize I had to return the item back for personal purposes once the item was sent back on the 13th of November I call Amazon to...
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1.9
#1133814
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this is the communication with Amazon via text chat: delivery date was changed said due today You are now connected to Shruti from Amazon.com Shruti: Hello, my name is Shruti. I'm here to help you today. Me: order via prime what happened to change delivery Shruti: I...
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#1133775
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Amazon is too big !!! Cust ser sucks 3 calls

Amazon
#1118096
Placed on hold for hrs still not resolved ask for refund told 5 days. I had to pay when i ordered go to wal mart. Much better
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Amazon - Gift card scam

Amazon
#1116172
Extracting information/ permission, without allowing to finish survey, before being contacted by telemarketers, thereby negating your ability to complete survey, and collect gift card, scam!
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Amazon - Customer service

Amazon
#1112999
Amazon Complaint number 08910497251..Us On Call. Customer care about 08910497251... Amount debited and other problem please call this number 08910497251.... Amazon Complaint number 08910497251..Us On Call. Customer care about 08910497251... Amount debited and other problem please call this number 08910497251.... Znzjz Znzjz
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Amazon Complaint customer Care

Amazon
#1110883
5.0
Details
New update Call Center No.08910497251 Amazon customer care number 08910497251...... Us On call 08910497251. Online shopping and other problems sloved call this number 08910497251.. Complaint Resolution Centar no 08910497251. {{Redacted}}
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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
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Product or Service Quality
Turnaround Time
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Website
Prime membership promises 2 day delivery right? Not!...within the last 6 months we have, what customer service has described to me as "delayed" shipments. Why pay the membership, use Prime at purchase (which usually increases the cost of an item over regular options we...
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#1133448
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No availability for days via chat. No phone number to contact for help. Only option is if I already had an order, I had a Prime question before I ordered. I have an Amazon black card - could not get help through Chase either. Amazon has turned into a very large scam,...
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I didn't like
  • Cant contact customer service with the simplest of questions
#1133216
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1 week ago today had 9 packages dropped off on my porch., NONE of which were for me. Now after more than a dozen conversations with "customer service" which may or may not be located in the US, and with "logistics" the packages are still here. Problem solving included...
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#1132567
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Buying LED bulbs can be confusing enough when attempting to replace halogen spots with LED. I purchased LED, MR16, GU 5.3, dual pin, 2700K, 50w halogen equivalent, 5w, 40 degree....I had typed in their browser 120v thinking I would only be looking at 120v....I replace...
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2.1
Product
I liked
  • Convient shopping
  • Convience
I didn't like
  • Being stuck with a useless product
#1132541
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Amazon - Trend in lying about delivery times
Having been a Prime Member for 10 years lately I have been progressively getting more and more exacerbated about the shipping. 1st - Prime 2 day guarantee is worthless. Why? Because as a Prime member you are already getting free shipping on Prime orders. Rarely do 2...
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#1131829
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I've been a prime member for years and loved amazon for their fast, dependable service. Never had a problem UNTIL NOW! I receive an email that they are unable to deliver my package to my door. I emailed and asked basically who the f**k is the carrier; email back states...
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4.4
I liked
  • Service in the past
I didn't like
  • Service now
#1131544
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account canceled. subsequently they had the audacity to bill me for their prime membership. they will not get a dime from me. crooked company. tried to resolve issue with amazon and their credit card department and that went no where. they have gotten so big they think...
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Anonymous
purpleqn007

Well I've been a good customer for a while now!- but after seeing all of these terrible complaints by many customers- not anymore!! I won't be ordering from them again! Bye AM...

Anonymous
Anonymous1

How was account cancelled? It can't be done over the phone. The CSA will email you step by step instructions on closing the account. As for the Prime membership, if it was ...

1.0
I didn't like
  • Idiots in customer care with no authority to resolve a situation
  • Billed for prime after account cancellation
#1131375
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