Unclaimed
Amazon
Reviews and Complaints
14.8M
CLAIMED LOSSES
23.6K
TOTAL REVIEWS
2.7M
PAGE VIEWS
186
ISSUES RESOLVED
Amazon Reviews
New Reviewer
Amazons nasty return email
The wrong item was shipped and returned via drop off at UPS store 6 weeks ago. I have now received a nasty email from you stating that if I do not ship it by 02/03/22 that I will be recharged for it. I have a drop off receipt from UPS.
ID
Location
Cullman, Alabama
Loss
$29
Preferred solution
Confirmation that I will not be charged for something that was shipped in error by Amazon, and returned properly.
Need a return label
Advertisement is not what it look like in person.. looks like a kids toy chair,please return my money
User's recommendation: Amazon is good but not always the people who use their name.
ID
Location
Goldsboro, North Carolina
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI had to cancel an order that never was delivered
Called and spoke to an Angelo. He said a credit to my former of payment would be issued in 3-5 business days.
User's recommendation: Order elsewhere or get from a local retailer.
ID
Location
New York, New York
Pros
- Lots of items at good prices
Cons
- Whats up with my order
Return
I have been working on a return with Amazon for 7 days now. I have made 4 phone calls and have spent more than a total of 2 hours on the phone with customer service. I am currently waiting while the situation has been escalated for the 3rd time. They said I must now wait 48 hours for them to respond. They received and processed my return item 4 days ago and yet they still cannot issue a refund. This has been an extremely frustrating and prolonged experience.
ID
Location
New Boston, Texas
New Reviewer
My item was broken when I got it
Update by user Jan 24, 2022
I lost $ and now I’m being encovienced !
Original review posted by user Jan 24, 2022
I opened it and the zipper came right off so I can no longer close it since the zipper broke.. it is light threading with the package you supplied me User's recommendation: Not really.
ID
Pros
- Generally smooth
Cons
- No gift card purchases to allow reviews or questions on item
Loss
$150
Preferred solution
Full refund
They locked my account
Im trying to buy presents and they Locke fly accound and put hold on it and they need to understand to unlock my account or Ill have to get the police involved
User's recommendation: Amazon locks everyone account.
ID
Location
Winston Salem, North Carolina
New Reviewer
Merchandise to wrong address
Purchase sent to wrong address sent old address please callAll purchase are on my account payment meet address is incorrect 31292 Schoenherr Apt 3 Warren M 48088
User's recommendation: Verify address 3before release of merchandise and call customer back.
ID
Preferred solution
Address corrected for pending delivery
New Reviewer
Cancel my prime please
Cancel my prime please Please cancel my prime account please cancel my prime account please cancel my prime account please cancel my prime account please cancel my prime account please cancel my prime account Please cancel my prime account
User's recommendation: Want to cancel my prime please.
ID
Location
Jordan, New York
Preferred solution
Full refund
New Reviewer
Seemingly disingenuous product selection atmosphere. Predatory, in fact. I shop for hours and select products based on very pleasing delivery dates shown. However, when I get to checkout, all the delivery dates are changed to extended times. Thus, eliminating my...
View full review
ID
Preferred solution
Let the company propose a solution
My package was delivered to wrong address
No resolve to missing package. Someone else has my package. Rude customer service. No easy way to reach Amazon. Amazon doesn't seem to care.
ID
Location
Mason, Ohio
Because of theses hackers .
I have two individuals that have hacked into my account and charged 1,000 and 700.00 on some apple products that I didn't order I just want to make sure that I don't have to pay any of these things.
User's recommendation: Watch what and how you do things on Amazon .
ID
Location
San Rafael, California
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMissing package
I ordered a bipap machine and it was supposedly delivered to my address. It was not delivered to me but to someone in a whole different state. I just keep being bounced around on where my order is and who is responsible.
ID
Location
Denver, Colorado
Pros
- Good customer service usually
Cons
- Shipped to wrong address
Loss
$847
Preferred solution
Let the company propose a solution
New Reviewer
To find out where a package came from
I called because I received a package of different order and they told me to keep other discarded Of it
ID
Location
Indianapolis, Indiana
Account locked
They never solved my problem and it took them 4 days to call back and they still didnt solve the problem!
ID
Location
Louisville, Kentucky
New Reviewer
Just cause
Not nownnmmkkhhhbvvcvbnbvvbnjvvfgnnvggbhghhhgfvbjffgbngggjjhghbjjgffghjjhgggbjhhgffgghjjjhggggghjjjjj
ID
Location
Ellensburg, Washington
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