Unclaimed
Amazon
Reviews and Complaints
20.9M
CLAIMED LOSSES
40.4K
TOTAL REVIEWS
5M
PAGE VIEWS
323
ISSUES RESOLVED
Amazon Reviews
To help a friend with her orders
I have a friend who has had a problem ordering because she has multiple sclerosis and has coordination problems and visual problems.
ID
Location
Rochester, New York
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCustomer service in Aust .
To whom it may concern Dear Sir/Madam Im an Amazon Prime member but the manila call center has stopped my ability to call using call me option or chat or 1800 number.They constantly hangup the phone and laugh in the background yelling out my name and so have as of...
View full review
ID
Location
Sydney, New South Wales
Preferred solution
Customer service
Non returnable item
This was never resolved I am not happy The comode was delivered to late It is no longer needed . Please refund me.
ID
Location
Punta Gorda, Florida
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerOnly received partial package
Original review updated by user Aug 16, 2022
Spoke with Shawn he was no help whatsoever did not know what he was doing. I have to recall back and try to take care of an issue where I received half of my order. I ordered 3 sets I only received 3 tops And not the Curtains them selves. User's recommendation: Be careful what you order through Amazon customer service is not help and it is not a service.
ID
Location
Aliquippa, Pennsylvania
Pros
- No pro just cons customs get ripped off by amazon
Cons
- Sorry service
- Can not reach amazon for a problem
Loss
$55
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMy order
i didn't receive my package couldn't get into pod that was in the rear of convenient store the candy was in pod for too long and i think it malted please reach out for my refund so i can try to get deliverd to my home address couldnt get the code to phone to open pod box it was very hard for me to get help so that i could get order
User's recommendation: just get your order mailed to home adress.
ID
Location
Greensboro, North Carolina
Cons
- Customer service
Loss
$9
Preferred solution
Full refund
I've been charged twice in the same day For my membership
I got charged twice this month Im wondering why Why would you guys charge me twice I have no idea look into it
User's recommendation: I got charged twice this month I’m wondering why.
ID
Location
Eugene, Oregon
Received call about fraudulent activity
Wanted to let Amazon know of fraudulent activity. I was contacted by phone about an order I never made stating my account would be billed for $1,004.86. I informed them I don't have an account. They had all my information. Called Amazon and confirmed I don't. I provide the phone number I was contacted from.
ID
Location
Detroit, Michigan
Cancel Amazon Prime and Prime Video
Please cancel my Amazon Prime and my Prime Video trial. Please let me know when they both are cancelled. Thank you very much.
User's recommendation: 1.
ID
Location
Claremore, Oklahoma
Regarding a order that was placed
Everything was resolved and was able to reorder and received it today. Glad I was able to get it taken care of.
ID
Location
San Francisco, California
Product malfunction
The product I ordered had a malfunction. The problem is resolved. Amazon replaced my order so everything is good now. Thankyou, Kathleen Schaan
ID
Location
Dearborn Heights, Michigan
New Reviewer
Need to speak to customer service
He doesn't speak good English nor could I hear him. Ur services suck I can't split the payments in 2 credit cards u don't help in this situation
ID
Location
Roseville, California
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerYou won’t answer the phone and I just wasted my money for crushed item in envelope instead of a box and envelope was ripped on top of it
My taco shells I received were crushed inside the boxes because you packed them in an envelope instead of a box for safety the envelope was also ripped its not returnable or replaceable so I just wasted my 12 or 13 dollars not appreciated and I cant get anybody to answer the telephone it hangs up on me as soon as I call the number that supposed to be monitored 24 seven every single day Im a prime customer I purchase a lot of things from you and Im really unhappy with this item today Ive ordered before and it was fine but today was crushed
User's recommendation: Don’t try to call customer service because you don’t get an answer they hang up on you right away.
ID
Location
Edgewater, Florida
Loss
$13
Preferred solution
I want a good package of taco shells.
Chged for amazon delivery
Calcium pills, order # 113-180****-979****, were at the post office and they told me I needed to pay $13.50 in order to get them. I had already cancelled them with Amazon on Aug 4, so I refused them and the po sent them back to the seller. So I've been charged $20.38 for pills I never received. This is unacceptable. I want my money back!
ID
Location
Naperville, Illinois
$10,500 dollars was stolen from my account
My kitchen television suddenly stopped getting Prime. All of my other TVs were working, so I went online and hit Amazon technical support and I talked to this guy named Brandon he got the TV back on, but he said that he was going to send me you know like these cards...
View full review
ID
Location
Atlanta, Georgia
I couldn’t get where I needed to be…confusing!
I had my debit card hacked! So I needed to get to Customer Service or somewhere where I could put in my new card. First of all, I couldnt get to a support person to explain. It took me almost 2 weeks to finally resolve the problem! Thats not the kind of service I expect from Amazon!
User's recommendation: Call and call and call… eventually someone- a real person will answer!
ID
Location
Portland, Oregon
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Cancel
Amazon