Amazon Reviews and Complaints
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Customers don't like
- Poor customer service
- Customer service
- No manager follow up
Customers like
- Product selection
- Ordering online
- Most of their products
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I placed an order for some router bits that were fulfilled by Amazon. They ended up not being in stock, and I cancelled the order. The seller FIVEPEARS began sending messages demanding that I review them and their product, so I did. Amazon removed my reviews and...
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Product
I didn't like
- Refusing to help
- Denying responsibility
- Refusal to refund membership
Last November Amazon continuously blocked me from surfing the world wide web to price compare ir shop for items at other online e- retail. The experience was awful because I was recovering from a surgical proedure and I was forced to purchase only from Amazon. The...
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Anon3
Neither does your "complaint". What are you trying to say? Makes no sense.
I didn't like
- Customer service not understanding the problem
I called and chatted with Amazon about this issue: I have a big issue with Amazon Prime. I re-signed up for my student prime membership for $7.03. I went to check on my Amazon Prime account page and it charged me for the annual fee of $63.87 and another month charge of...
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FertileCarp998
Prime is a scam anyway
I have been a prime member for 13 years or more and was always happy. In the last 6 months four of my orders have come late and i mean 5 days late. Two were thursday deliveries and we got them on tues the following week. Recently my email got changed somehow ( they say...
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FertileCarp998
Get on social media. Use hashtag #amazonispastitsprime
h.kitchener
I tend to agree. With Amazon now farming out deliveries to the USPS and FedEx and UPS also delivering to the post office who then takes their sweet time to deliver the package...
I have an Amazon Firestick whose warranty expired in September 2018 and it started malfunctioning in Oct 2018. Despite verbal assurance by Customer Care of replacement ; Amazon now refuses to replace it. The company has no provisions for repair or service of any kind....
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I liked
- Company hides vital information from customers
I didn't like
- Customer service is horrendous
Beware of Amazon Prime - Subscription Practice On my recent visa credit card, I noticed a fee for $12.99 for Amazon Prime. I never signed up for this nor did I authorize this. I contacted my credit card company to indicate this was a fraudulent charge. I also contacted...
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cj
I have the same problem and no one to contact at amazon to correct it. In my opinion this is fraud. I was charged for prime tims and did not authorize it or sign up for it. Am...
Product
I am making an official complaint towards Amazon for removing £30.03 from my account without contacting me about an A-Z Guarantee claim or communicating with me about it at all. Amazon refunded this buyer the FULL amount without any prior warning or communication with...
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Product
I didn't like
- Customer service
- Poor delivery service from amazon
I started to watch a movie include with my membership. I paused it so that me and my wife can watch it together. When we went to watch it, it wasn't free anymore. WTF! This is not the first time, but i'm seeing a pattern build up. If this is a way for them to get more...
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Product
I pay for Amazon Prime. I ordered two items, both said Prime Free Same Day Shipping. I even screen printed each page that showed that. I put items in cart, went to checkout - shipping charge showed for Same Day! Ordered items anyway, accepted 2 day, the only free...
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h.kitchener
Amazon likes to tout their fast deliveries, but it "ain't" always so, especially since they farm out much of their deliveries to the USPS, not the most reliable delivery servi...
Another long time, Amazon buyer hete that just got banned from writing reviews for my purchased products. I deeply resent Amazon's form letter accusing me of violating Community Guidelines. I have been a very loyal customer, and i have done my very best to leave...
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Kelly0000
Same happened to me! I called and reported it and they filed a complaint with review board, then I got an automated response from the review board stating they carefully revie...
FertileCarp998
Amazon are deleting genuine reviews and leaving fake ones. So far no-one is taking any notice about this issue. Shout it from the rooftops. eventually they will have to sort i...
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It looks like the seller used Google translate to write his message. He probably doesn't speak a word of English.
Amazon.com is not all that it is cracked up to be, apparently. I think "arrogant" is the word.