Amazon Reviews and Complaints
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Customers don't like
- Poor customer service
- Customer service
- No manager follow up
Customers like
- Product selection
- Ordering online
- Most of their products
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I ordered t-shirts for a family gift exchange. When I ordered the shirts, it stated they would get here by 12/24/18. As I consistently checked status of the order, one t-shirt status was changed to arrive on 01/02/19. I accepted it because the other t-shirt still...
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Product
I spend about two hours putting items in the cart. Paid for it and I noticed that there were still 11 items in the cart that FOR SOME REASON didn't get included in the purchase. Called amazon and they replaced the order for the remaining 11 items. Hung up and noticed...
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Amazon Corporate
How could you say you hate your kids? That's just awful.
How amazon ruined my kids christmas
i ordered some xmas presents for my kids with a guaranteed delivery date of dec 21. 21st came and nothing. called them said will be here 22nd. 22nd came and at 6pm est i called and they confirmed it went out for delivery on 21 and returned to the warehouse same day. on 22nd they cant find it. they knew this prior to my call on 22nd. had they told me it was lost i would have time to drive 100 km to the closest store that had the item in stock i would have it today. the other items i could have replaced with a shorter drive. now my kids will be missing a big part of their their xmas presents and i have to now go and fight traffic parking and lines. i am a prime member too. thanks amazon
I placed a prime order on the 18th and had it processed on the 19th, so it was expected to arrive on the 21st. Well, the tracking page says the package arrived at a local UPS carrier the 21st and as of the 22nd, has since been stuck on "loaded on delivery vehicle"....
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Amazon Corporate
You stated yourself the issue is with UPS, so why come to us about it?
Amazon - Yet again order is late
Yet again an order I placed with Amazon using prime 2 day shipping did not arrive on time. Everytime my orders go through Louisville Kentucky coming to Pittsburgh Pennsylvania they never arive on time. When i call i get told the same thing it is a hold up in transit. This time it went from Texas to Kentucky and sat their for 28 hours before sending to Pittsburgh. They leave your order sit over a day and wonder why I am pissed.
Christmas shopping with Amazon was a failure. USPS is a big part of that. Why can we not deside how our packages are shipped? I am the one paying for it. Why is that option not available? If it is, where. I have been unable to find this feature. I hate the USPS. If...
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h.kitchener
Amazon says they have two day shipping with Prime but now that they use FedEx and others to ship and allow those carriers to deliver to the USPS who then actually delivers the...
I liked
- Diversity
I didn't like
- Apathy
- Usps is abysmal
- Inability to choose shipper
Bad Book rental Experience from Warehouse Deals / Amazon
I returned the rental after the semester in the same condition as I received back in August. The condition listed by the seller when I bought this item was listed as "Used - Acceptable". So it was not in the perfect shape. When I returned after the semester, I received a note that the cover was damaged and they are charging the full price. This is absolutely ridiculous. You do not have any option to dispute. Stay away from the book rentals
Product
Amazon - Scam shipping dates
amazon prime lately has extremly bad shipping habits they advertise a certain time or date that your package will be there but dont sit and wait you can bank on getting that pachage at least 2 to 3 days later,all these sellers also charge taxes on most of the items you purchase so really how much are you saving I am going back to Ebay where they dont charge taxes and at least you know they do advertise fast shipping.VERY BAD FOR BUSINESS AMAZON PRIME.BOOOOOOOO
Product
I liked
- Products
I didn't like
- Shipping and delivery
- False guarantees
Amazon - Horrible customer service especially during Holidays
Item is 3 days late so I call in and rep guarantees me that it is on the way. She gets on the phone with USPS while we are still online and definitively declares that it will be delivered in 2 hours. I call back 3 hours later only to be told the package is lost. Get your act together AMAZON and please stop hiring telephone reps who are clueless and not empowered to make satisfactory compensation.
Amazon - Poor Refund
Amazon sent me books that were too late to give..Reliable, efficient UPS picked pkg up same day but Amazon claims to receive it 4 days later..to issue refund that now supposedly takes 3-5 days to get to me!!! Ridiculous manipulation to hold money to make interest..but I can't afford to replace gift until I get refund and totally miss the occasion..
Select Reason
T-shirts seem like a real cheap way to go in terms of gifts anyway.
Actually, given that Amazon's shipping arrival dates of late bears no resemblance to reality, there was no real guarantee that the package they said would arrive on the 26th w...