Amazon
Reviews and Complaints
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Naperville, IllinoisTheir customer service at a through z money back guarantee drag their feet and they put false order numbers with the A through z money back guarantee
User's recommendation: Don't buy from third party sellers and don't trust in customer service
Just received package and items are broken box was damaged and completely open . I took pics
User's recommendation: Beware!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | New York, New YorkQ me quiten una su Crispín & save yo no la pedí
User's recommendation: Los recomiendo pero no los quiero mas la Subscribe & Save
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAmazon has unexplained the fraudulent deduction of 16.23 from my account in December and the repeating attempts every couple of days at attempts of deducting 16.23 out of
I contacted Amazon customer service on Dec 18th of a mysterious deduction of 16.23 taken out of my bank account , they said they didn't know why and would refund it - since then I've had no refund and at least once every couple days to deduct 16.23 out but my cards are locked, contacted numerous times no resolve and they continue to unexplained or refund my money. I contacted Amazon support on Jan 11. 2024 after another attempt at trying to steal 16.23 from my bank and asked to speak to a supervisor and was told they were too busy to take my call and to try again later- but they' re never too busy to keep ripping me or attempting to rip me or others off
- Are good at being wrong
Preferred solution: Full refund
User's recommendation: I haven't a clue
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerWrong package
- Easy access to many products
- Bad customer service
Preferred solution: Price reduction, Delivery, apology and I want correction in the product I ordered
User's recommendation: To be able to send reminders with the vendors
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCompany is ok workers need to fallow instructions
- Will deliver ur goods in d building fine
- But if is not at ur door step u loose out
Preferred solution: I want back my goods if not send back a refund
User's recommendation: Leave instructions in ur orders
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUpset with Amazon
- Normally great customer service and speedy service
- First time this ever happened
Preferred solution: Full refund
User's recommendation: Do not purchase
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBecause I am PISSED!! Why Else?
I am writing this review on "PISSED CONSUMER" because I am PISSED OFF!!
I don't know what kind of games Amazon is playing, but I am.NOT having it!
I have been a customer of Amazon for several years now. And I have spent quite a bit of money with them.
Recently I have had some difficulty with however they do their billing etc. When you use a credit or debit card, they immediately charge your account to make sure the money is there. Then there is a 10 day(?) HOLD on that amount of money until Amazon finalizes it with the bank. THAT is where everything goes wrong.
They are changing the way they bill it or they are billing it under something different but when they finalize they are DENIED. Because the information they put in the first time does not match the information they are putting in to finalize it. So...in order for me to purchase from Amazon I have to add money to my gift card balance and use that. But if you return that purchase.
You cannot have your money back. It goes back to your credit balance. THAT itself is ridiculous and annoying. As I purchased 2 pair of leather boots for work and sent them both back.
If I find boots I want somewhere else, I have to come up with the money all over again, because my "boot money" is tied up.
So, due to their lack of sense billing procedures, they were unable to bill out my membership fees. Again, I don't know what their problem is. But it is just that...THEIR PROBLEM! So they have suspended my account.
I just spoke/chatted with "Customer service" (I use the term very loosely) who has informed me of the following:
They cannot turn my account back on.
They WILL NOT refund my credit balance.
And they cannot transfer my credit balance to the new account they say that I have to sign up for!
So!!! What do you do with THAT!? I HAD as of last night a balance of $136 and change. This afternoon it is $123 and change?
With no debits to my balance. Just another unexplainable mystery with Amazon. I asked the customer service representatives how we were going to handle this and if I was going to have to SUE Amazon. HE HUNG UP ON ME AND PUT ME BACK INTO QUEUE!!
Which would have resulted in me starting ALL OVER AGAIN! I can no longer seem to access the button for them to call me. When I go into the "Contact Us" section it is not there. It gives a laundry list of possible/potential issues one may have to contact them about.
But no actual way of actually calling them.
Honest to God! I have never seen such crazi ess! If you ask my opinion. This whole thing is SHADY AF!
And I am annoyed! My time is way to valuable to be wasting on this nonsense. Lord knows that I will NOT be compensated whatsoever for this mess that THEY created. Can you believe that he actually had the AUDACITY to offer me a free months worth of Prime service!?
Maybe where he comes from a $15.00 membership fee is good enough compensation for the $126.00 that they are trying to keep. But it does NOT FLY HERE!!
Now...I have to call them and speak to some NON-ENGLISH SPEAKING individual. Who the minute they don't understand or know how to answer you they hang up on you.
But where on earth do they get the nerve to THINK they can just keep your money? All due to THEIR negligence and ignorance!
Well...I am off to make that phone call!!
Wish me Luck. Better yet with THEM luck!
I am here to inform them that is NOT how this is going to go down.
- I cannot tell you as this app is not allowing me to submit
Preferred solution: Full refund
User's recommendation: WATCH AMAZONS EVERY MOVE!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Rocklin, CaliforniaAbout my return to Amazon
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dammam, Eastern ProvinceI need cancel one lucky order no.56please
- Need customer service
- I need a phone number to help place an order at their website
Preferred solution: Price reduction
User's recommendation: I need cancel one lucky order no:56
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRegain access to my account
- Waste money
- More variety
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Tampa, FloridaI can't contact my device up
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI keep getting charged for a cancelled item
- Easy to find stuff
- Trapped into a subscription i never set up
Preferred solution: Full refund
User's recommendation: Don’t use Amazon
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Dadeville, AlabamaPackage saying it was delivered but never got delivered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Report fraud
Company fixed the issue and I have been provided with apology.
Preferred solution: Full refund
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