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My Amazon.com seller account (which I hadn't used in years) was hacked in late April. Someone was posting thousands of electronics items (I only ever sold used books on it) and then billing customers but not sending the items. It was a scammer. So I call them to report...
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1.0
I didn't like
  • Absence of any method for quickly resolving account fraud
#1069405
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So I am scheduled to travel on the 30th. I ordered a blowup bed on June 19th from Amazon warehouse deal (Order #113-4779624-7711431). I have Amazon prime which allows me to select delivery in 2 days. After I purchase I received notice that delivery will be on 6/27, 8...
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I didn't like
  • No consequences for sellers
#1067647
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Something has happened lately to Amazon. For years I heard from friends and family about Amazon's amazing customer service, the myriad of amazing products & expedited shipping. I signed up in Dec for ALL of my Christmas presents and EVERY SINGLE Amazon transaction has...
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#1067630
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Amazon Customer Care Review

Amazon
#1027671
1.3
Ordered items off of Amazon prime three different times and each time there was a problem with getting the product them canceling my order and when I called customer service they hung up on me three separate times or got disconnected. No call back no customer service whatsoever they didn't even speak English
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Amazon Tablet Review

Amazon
#1027561
Bought a fire tablet , to save phone from searching. It wont let me use Google or uninstall progams i dont want. The same with Toshiba, Bing search. Will never buy again. I order alot from Amazon but it stops today. Im 70 yrs. Old i lost $70 on this worthless piece of ***.
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Short Review on March 19, 2017

Amazon
#1022808
Yes I really enjoyed the series hand of God I finished two seasons I check to see when season three would be starting and find it's canceled why do you do that to people get them interested in a series and then cut it off it's very upsetting and disappointing Prime customer
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Amazon Account Review

Amazon
#1007783
1.4
Several times on my games when i do in app purchases amazon has taken my coins or money and nevered delivered the credits i am sick of it it just happened again 5 minutes ago
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I emailed customer service about an order that had not even shipped for 3 days. I received an email back saying I would have to call customer service, so I did. After going through several menus on the phone I finally got to a real person who wanted every bit of...
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#1067592
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I ordered something off of Amazon and got it shipped to my friend but I got a notification that it was not delivered because of missing apartment # and so I called UPS the next day and added the missing information. Two days later, still no package for my friend so I...
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Anonymous
Anonymous

Fault lies 100% with the person who failed to give ALL correct address info to send the shipment to.Good attempt at trying to pass the blame on UPS!

#1066334
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All this does is save Amazon money by suckering you into accepting delayed shipping for a $5 credit. When you attempt to use the credit with the Amazon Pantry, Amazon slaps on extra shipping charges which makes the offer absolutely useless. In fact, it may even...
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2.6
#1065258
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Most Always I get reps that do not understand or try to understand what you are saying in English. As soon as you ask for a customer service rep in the USA they gladly transfer you. Sometimes when you get foreign reps in this or any company and get them off of their...
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Anonymous
Anonymous

A lot of companies make money by outsourcing their call center services to people in foreign countries. So half the time, you cannot understand the person you're talking to du...

Anonymous
etp

Banks are doing the same. People need to be able to effectively communicate with the customer. That is where they make their money is from us buying stuff.

2.0
I didn't like
  • Foreign csr who do not understand what you are asking
#1063055
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THIS is how Amazon trains its delivery morons -- DANGEROUS!
Idiots from Amazon left a stack of boxes (some marked "heavy") completely blocking in the main door to my house -- putting me and my entire family at risk from fire or other emergency. I have cancelled my standing subscriptions and will never buy anything from this...
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Anonymous
Dawn B

Amazon does not deliver their own packages, at least not here in NY. I've seen the U.S. Postal service, UPS

Anonymous
Smitty

Doesn't look like many folks here have much sympathy for you.In all fairness, this is one of the lamest complaints I've ever seen here and you don't have your facts straight a...

4.3
I didn't like
  • Poor delivery service
#1062503
Reply to reviews
Short and sweet,Amazon costumer service sucks!!!
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Anonymous
J Simmons

I've always had no problem but after two hours of trying to find a uk contact number. I found 5 which came up as Amazon is sorry this number no longer available etc. Eventual...

#1062392
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So, apparently, if you are not a member of their "Prime" bs, your order just sits in limbo until they decide to get it moving. Placed $188 order 6/14 (qualified for free shipping), item was in stock- sold and shipped by amazon- and was to ship 6/16. The website now...
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2.2
#1062260
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