Worst service ever!!
Ordered on jan 3 with delivery in 5-8 business days, 2-3 weeks later when i complained, was directed to look at the transaction form where I discovered they changed the estimated arrival date to Feb 4 - Mar 8. They claimed I should have known this would happen because I live in Toronto Canada. They've been rude and uncooperative, clearly BooKnackrh clearly doesn't want return customers. "
Good customer service rating shouldn't be based on how rarely your customs complain but on how well you solve the complains you get. A happy customer tells their closest friend a unhappy customer tells everyone they know which equals $1000's in losses. Cheers to the 1000's customer that this will cost them.