Amazon
Reviews and Complaints
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Campo Novo De Rondônia, RondoniaMi nice bought 2 trash can for me and she use her account I have my own account but that day I was busy I told her to place the order for me and she did but when I get my order one the Trash cans hav
- Some times they get it right
- Some times employees get careless
Preferred solution: Full refund
User's recommendation: Be more acerttive about the need of the customer
Problems with customer service and refund
2X since I signed up for Prime, I have returned items. I received emails that neither were received, even though 1 went back thru UPS n 1 thru Kohls.
I had receipts for both returns! I was refunded early on the 2nd return, then received an email from Amazon that I still had not returned either items. I called n after being transferred x3, finally a supervisor said items had been received but not logged by Amazon.I was refunded at that time. Last night I get another email that the money was once again pulled out of my bank acct.
for 1 of the items that was verified as returned.
I am angry n no one seems to have a solution. And no one I speak with says they dont know who to call to log in the items(??) I am angry!!!
User's recommendation: Make sure u have a receipt when u send items back!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBet+ i cant sign in
Preferred solution: To get what I'm paying for the subscription
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Los Angeles, CaliforniaResolved: Need to speak with a representative
Company resolved the issue.
After a grueling amount of time and at least 7 different amazon representatives, I was told that for a refund I needed to take a picture of the defective part with my name and date. Because of the fact that it is on my car, I guess the picture wasn't sufficient, so I was told that I had to send it back to get my refund. The part is an integral piece of my cars normal operarion and CANNOT be taken off without one to immediately replace it or my car won't run. (Part of the belt system) so now I can't get a refund on a defective item unless I go without a car for however long it takes to process the return, me order another and wait for it, then pay to have it installed.
This whole time I can't pay my bills because I don't have a vehicle to drive to work again.
THIS IS RIDICULOUS!!! I need my money back so that I can buy another part to replace the defective one and install it, then I can send the defective one back.
User's recommendation: DONT PURCHASE THROUGH AMAZON BECAUSE THEY WILL NOT HONOR DEFECTIVE ITEMS IN A WAY THAT HELPS THE CONSUMER. THEY DONT CARE ABOUT YOUR SMALL $200 BECAUSE IT IS INCONSEQUENTIAL TO THEM
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Campo Novo De Rondônia, RondoniaDidn't order this
- Zero in this case
- Having to pay to return wrong order
Preferred solution: Deliver product or service ordered
User's recommendation: Keep records of who and when you spoke to, don't rely on computer generated responses get a human!
Delivery issues
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Nashville, TennesseeQon on publishing
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerMissing items
- Both the delivery and delivery issues are monitored
- Getting what you ordered is a gamble
Preferred solution: Full refund
Damaged my property
User's recommendation: Don't buy products from 3rd party through Amazon
Return question
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Aurora, ColoradoTo update my email and phone number and they couldn't do it
- Steal from you
Preferred solution: Full refund
User's recommendation: They won't give you your money back
Order problem
User's recommendation: Watch your check out on Amazon
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy order
Preferred solution: Full refund
User's recommendation: Have the delivery day correct
Its simple. I cannot view an instant movie because it does not recognize my visa card.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhen ordering Amazon would not let me change card number
Preferred solution: I want to be able to use my new Amex credit card, without prime coming up as my credit card.
User's recommendation: Do not ever get prime, because they never take you off.
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