Shanese Xav

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Verified Buyer
| map-marker Bridgeton, New Jersey

Shipping address is wrong on Amazons end for delivery to me

Shipping address is wrong on Amazons end for delivery to me
Shipping address is wrong on Amazons end for delivery to me - Image 2
Shipper says I only paid for 5 . I paid for 5 & 2 t shirts.64.00 dollars?For the 5 & 22.00 dollars??For the 2 cranberry colored ones. My bank statement say I was charged for all.Im not looking for money back just the 2 t shirts Ive never received.
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Migdalia T Drb

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Verified Buyer
|

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Verified Reviewer
| map-marker Oxapampa, Pasco

I have not received package

Amazon - I have not received package
I have not received my last package for item # 936128****0277********.i went to the post office yesterday with the slip no package was there
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Preferred solution: Deliver product or service ordered

Michael V Jxh

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Verified Reviewer
| map-marker Pearl River, Louisiana

Wrong item

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Amazon - Wrong item
The package is partially open and is the wrong item.would like to receive what I paid for and Ive been waiting for it since last week
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User's recommendation: Great

Susan D Zen

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Verified Reviewer

Got charged for shipping

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I belong to Amazon prime Im supposed to get shipping for free my last three orders I was charged shipping. One of the charges was $20. Thats way too much. Im paying $14 per month for free shipping. What are you going to do about this. Sue Daar
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Loss:
$30

Preferred solution: Full refund

Shavon W Maj

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Verified Buyer
| map-marker Kansas City, Kansas

My package didn't come to my attention

Amazon - My package didn't come to my attention
Amazon - My package didn't come to my attention - Image 2
Ups drop my Package to the wrong address they didnt Callme or anything I think thats wrong and unfair I just want my package
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Carlene P Trn
map-marker Chicago, Illinois

I was mailed a used product.

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Amazon - I was mailed a used product.
I paid for a new doorbell and I received a used doorbell. I tried for an hour to connect it to the WiFi and it wouldnt.
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JoAnn J Fup

Didn’t get the package Because it said nondeliverable and so I’ve been waiting for two weeks to get a refund and I never heard a thing I had to contact Amazon, which took a while for me to figure out

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My package was non-deliverable and I didnt get a refund. Its been two weeks. I havent heard one word via email or phone call or text from Amazon about the status. They said I had to have the package returned for me to get a refund. I said, how can I return the package that I never received Because it said it was nondeliverable. I got more confused and more upset and all I wanted was my refund it wasnt a big deal. It wasnt a big refund but its still my money and I want it refunded. The person told me he couldnt help me anymore and basically hung up on me .
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Loss:
$36

Preferred solution: Full refund

Christina G Zig

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Verified Reviewer
| map-marker Colorado Springs, Colorado

Waiting on my items

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I'm still trying to get my items or refund of over 2000 dollars worth of products I've ordered. Christinagresham44@***.com (719)642-****
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Resolved
Sonali B Ofh

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Verified Buyer
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Verified Reviewer
| map-marker East Kilbride, South Lanarkshire

Resolved: Complaint. Refund issue

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Amazon - Complaint. Refund issue
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Amazon - Complaint. Refund issue - Image 3
Amazon - Complaint. Refund issue - Image 4
Updated by user Sep 22, 2023

Company fixed the issue and I have been provided with apology.

Original review Aug 23, 2023
Placed an order in July for container seasoning set, and at the time of delivery it was shown undeliverable. So requested refund on 7th August, it's been more than 14 days and haven't received refund. Sent email, but no response. This is not acceptable. I am a regular purchaser of Amazon and never faced an issue, but this is a bad experience.
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Preferred solution: Full refund

Elva L Hop

The school system closed my email due to retirement

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I explained to customer service that my email to Amazon is no longer elva.lumbard@***.k12.ga.us due to retirement. I would like to change to my existing account elcounselor2001@***.com. they informed me I couldn't do that and I had to give a different account...each time i attempts to give them a different email... they put me on hold and hung up...this was done 3 times no call back.
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Preferred solution: Email to be change so I can connect my Sense 2 to Alexa

Daphene Ctf

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Verified Buyer
| map-marker Tehachapi, California

I don't want free shipping

Amazon - I don't want free shipping
I want to buy my items on Amazon but its saying that I need to put more items in my cart to get free shipping but I dont want free shipping I want to pay for the shipping and for my items, so can you please check it for me
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Kathy B Jzd

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Verified Reviewer
| map-marker Buffalo, New York

Doesn't work

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I'm trying to return the diffuser that came with 5 oils.i was speaking to a representative and was disconnected my call
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Resolved
David M Nwe

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Verified Reviewer
| map-marker Spring, Texas

Resolved: Change shipping speed

Ordered pajamas for my fiancee for Valentine's Day at the time I ordered them the delivery date was before Valentine's Day and after I placed the order the one delivery date changed to after Valentine's Day so I called to change the shipping speed, I explained I needed both packages to arrive on or before the 14th and after being put on hold I was assured that the package in question would be delivered also on or before the 14th that didn't happen she got the one package early but the package in question won't be delivered until Saturday the 17th the whole purpose of the call was to change the shipping speed so my fiancee would get everything on or before Valentine's Day.

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Stefanee F

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Verified Reviewer

Received the wrong product

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I received the wrong product. But the CST was amazing at getting the correct item shipped out for tomorrow delivery.
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Preferred solution: Deliver product or service ordered

Ruben J S

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Verified Reviewer
| map-marker Fontana, California

On line for 1hour and 33 hours unable to help

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After he raised his voice well asking for sensitive information on my bank account I felt that I was being scammed
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