Anonymous
map-marker Okmulgee, Oklahoma

Checking to see if my last order was taken money out. Don't see anywhere where they did

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Getting ahold of a Live person is ridiculous. All those stupid steps you have to go through. I finally got ahold of a rep and she was excellent. I ordered the same thing twice. I guess it was a Senior moment. She helped me and I will be receiving my ticket to send it back today. Thank you.
View full review

User's recommendation: Fix it where we can call a rep and not have to go through all the steps to get on.

Sherrie A Tep

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Check account with phone

I need to speak with customer support/service for account correction to my personal account.Thank you
View full review

Preferred solution: Nothing but customer service please

User's recommendation: Speak to customer service

Tenisha F Gme

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Didn't receive my money back or package

They have horrible attitudes when I call about my money and orders I spent 1900 online and havent received my packages or my money yet
View full review
Loss:
$768

Preferred solution: Deliver product or service ordered

Kent C Iwx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

Orders canceled for no reason

Amazon keeps canceling my order because they don't think debit card belongs to me. Have been buying from them for many many years. Only problem I have had with them was when my debit card information was stolen and was being used locally for 9 months in a row in California. I found out eventually I wasn't the only person this happened to.
View full review

User's recommendation: There are other places to buy from

Susan liem O

Bad customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Account frozen and my order not delivered. Amazon did not notify me. Customer service difficulty to understand they English assent. I need the account restored.
View full review

Preferred solution: Full refund

Tammy M Tmr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund turn around time

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The merchandise that was purchased. It was ordered and shipped but they had missed some of the items
View full review

Preferred solution: Full refund

Anonymous
map-marker Beverly Hills, California

Wrong address shipment

I am not pissed - Sorry - just was pissed because I could not have Amazon customer service on the phone. I finally talk to them and my problem was solved!
View full review
Anonymous
map-marker Brooklyn, New York

Late delivery

I placed my order with Amazon on December 4th. I got an email from Amazon advising the delivery date would be between December 26 and January 25. This is very disappointing as I wanted to give them to my sister as a Christmas gift despite having placed my order 3-weeks in advance.
View full review
Anonymous
map-marker Oklahoma City, Oklahoma

Canceled a item want a refund

I canceled my Korean coffee order in Amazon kept giving me days It was supposed to arrive it was taking to long then after cancelled my order I was told by customer service rep in they said my money would be refunded in 5 days its been over 5 days in see no money in my bank account, I have never had issues before
View full review

User's recommendation: Track your package

Sadey Ivv

Prime membership not working

My account is paid but can't get prime ask to speak to person and didn't take 3 digit pen so it hung up on me
View full review

Preferred solution: Would like for it to work

Tonya A Bia
map-marker Kennett, Missouri

Y’all took money off my card

I need my money put back on my card yall just took off. I did not authorize this transaction! And I mean asap
View full review

User's recommendation: Never

Cheryl A Kny
map-marker Rochester, Minnesota

Customer service

Return and exchange over the phone. Calling customer service. Have tried the phone lines with no success.
View full review

User's recommendation: Don’t be discouraged if you can’t get through the first time.

Donna W Evb

Recent order

Dont know order wrong. Tried to get three month subscription. Charger for one item! Need to confirm please!
View full review
Loss:
$2

Preferred solution: Price reduction

Michael A Drd

My account has someone name on it need to talk to agent asap

When I open my account on my shows, a guy's name. Grant you need to speak with an agent as soon as possible
View full review

Preferred solution: My countback

Ashten Ono

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Houston, Texas

Checking on a order

I ordered 2 months ago talked to someone last week said is is to be here Last Thursday it is not here
View full review
  • 1
  • ...
  • 376
  • 377
  • 378
  • 379
  • 380
  • ...
  • 5089