Colleen G Olr

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Verified Reviewer
| map-marker Seattle, Washington

Unsatisfied customer/ TERRIBLE CUSTOMER SERVICE

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I bought " A LOT" of items. And what does Amazon do??

They put my account on hold which means I can't access ANY of my orders and I've got 6 of them are due to coming today in a locker. And for that I need the access code to get into the locker. 24 hrs they tell me before they can even review my account!! That's total crap!

They take your money and then tell you this?

And now NOBODY in Customer service can do anything about it. WtfWtf I'm A VERY PISSED CUSTOMER

View full review
Loss:
$1600

Preferred solution: Full refund

User's recommendation: Make sure you don't order to much

Georgianna S Xde

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer

I need a refund of my money

Amazon - I need a refund of my money

Amazon took money out of my account and I didnt purchase anything so Im trying to get my money back.

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Loss:
$23
Pros:
  • Variety of goods
Cons:
  • Constantly charge your account

Preferred solution: Full refund

Tamara P Hhs
map-marker New Orleans, Louisiana

Two unknown charges on my account

Amazon - Two unknown charges on my account

I have two unknown charges on my account

1) transactions date 11/08/2021 $415.64

2) transaction date 11/18/2021 $310.93

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Preferred solution: Call me so we can find out what the charges are for? 307-680-7247

Kemal Jrv

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Verified Reviewer
| map-marker Baltimore, Maryland

Fraudulent activity

Amazon - Fraudulent activity
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I was scammed out of $1100 from Noah Williams who claim to be a representative of Amazon. I received an email saying that a tv was on the way, so I called the number provided and he supposedly was going to fix the problem., but that did not happen.

Instead he took my money. It was all a scam.

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Me D Wnp
map-marker Oxford Charter Township, Michigan

Help!

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Amazon - Help!

No help!

Why?

Why?

Why?

How come no customer service???

This is BS!!!!

100 syllables is rediculouse for sure

May have to quit Amazon

View full review
Loss:
$100

Preferred solution: Apology

User's recommendation: Give up!

Adar P

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Complaint to Amazon for billing every month to my credit card

Complaint to Amazon for billing every month to my credit card
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Complaint to Amazon for billing every month to my credit card - Image 4

Hi,

I am Adar from Singapore.

I'm not Amazon subscriber / not a member.

But, Amazon for billing USD 12.99 to my credit card on24th of every month over a year or more than that.

( refer to the attached pictures for your reference)

This is really ridiculous. We got no where to find to raise the complaint , there's no customer service for those lousy things.

I need you to look into it seriously and give back my $.

Or advise here how to file the report for misuse of the credit card account.

View full review
Loss:
$450

Preferred solution: Full refund

User's recommendation: Complaint to Amazon for billing every month to my credit card

Anonymous
map-marker Lake Jackson, Texas

Trying to cancel order #847*****-***

We didnt order a iPhone on Amazon DONT charge me for something I didnt want Thank you If anything else gets ordered without my consent there be a problem

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Nieshia Vbf
map-marker Gloucester, Virginia

I was advised there is a problem in billing

I order a item that was supposed to be shipped today. I got notifications there is a billing problem. I need help from customer service

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Carrie H Cve

Unknown charge for a generator did not purchase

I never receive a text Frm Amazon only emails. Came from an unknown number.

I have not received nor did I order a champion power 4250 watt inverter for $1733.00. Order number is #504****.

HELP. SOS.

Has my account been hacked??

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Preferred solution: Do not use my card, nor send this merchandise to whomever did this.

User's recommendation: Don’t hesitate to ask Amazon if unknown charges occur

jackie d Noj
map-marker Toms River, New Jersey

Supposedly there's an order for over 1,000 under my account that i did not place and don't want

i received a phone call saying that saying that a laptop and an iphone were purchased under my amazon account for over 1,000 dol. i never placed that order so i just want to make sure it doesnt go thru.

the last order i placed was for replace td fir a bbq brush.

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Preferred solution: assurance that the order was not placed by me

User's recommendation: always double check

Anonymous
map-marker Philadelphia, Pennsylvania

I called to say that all seniors should get the discounted

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Amazon is offering Seniors half off the monthly fee. When I requested the discount, I was told only Seniors with Medicaid and Food Stamps can get the monthly discount. I think all Seniors have money problems, and that all Seniors should get the discount.

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User's recommendation: All Seniors discounted

Milfred Qkl

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Verified Reviewer
| map-marker Winter Garden, Florida

Need to talk with a customer service

Please leave all the parcels around the mail , at the beginning of the driveway,DO NOT DRIVE THE TRUCK OVER THE PAVERS, pls , thanks

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Anonymous
map-marker Chicago, Illinois

Damage item

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The person was very helpful and caring in helping me to get my damage item. Only one thing I did not like was I went out and purchase something to return the item in because the original packing was thrown away, but when I got to Whole Foods they had to cut the packing and put it into a plastic bag which I was never told that that would happen.

overall I liked the customer service.

View full review

User's recommendation: Make sure you ask: do i need to put my damage item in a packaging, or can i take in as it, better yet called the place you will take the return to and ask them.

Sally C Grk

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Verified Reviewer
| map-marker Jacksonville, Florida

Double charge

$20.30 on Feb 22. Same charge twice.

WHY????

Need r know now Sally Caldwell 95024 Barclay Place Unit 3 Fernandina Fl 32034. 904-310-****

View full review
Loss:
$20
Pros:
  • I love the products and fast delivery
  • Time saving
  • Dependable
Cons:
  • Falsely advertised product s

Preferred solution: Full refund

Timothy H Liy

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Verified Reviewer

Good morning. I discovered I had multiple Prime accounts so I went to cancel one of them. Somehow still yet to be explained the wrong account was cancelled and I;ve not lost my entire video library.

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I am being told that there is no way to restore it or bring back my library of movies, tv series, etc. This collection was over several years and close to $1,000.00 dollars in purchases.

Amazon cannot tell me what happened. They keep saying it is strange and should not have happened.

Their representatives are very nice on the phone and will promise you things to get you off the phone but after that although promised follow up you never hear from them again.

It gets more interesting as I have a household account linked to the missing account that is still working.

I either want someone to restore the account or give me a refund for purchases made. Amazon telling me sorry they are just gone is not acceptable.

View full review
Loss:
$750

Preferred solution: Let the company propose a solution

User's recommendation: Be Very Careful when Enrolling for this Service

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