Rachel B Hip
map-marker Wilsey, Kansas

Have not received my packages

I need to talk to customer service about my packages. I have looked everywhere. It was outside where they said they left it!!!
View full review

Preferred solution: Deliver product or service ordered

Pamela D Mkl
map-marker Charlotte, North Carolina

Need UPS scan code for all of my returns

Did not get the right return code or scan for UPS for two of my returns. Need the correct scan for UPS for all of my returns
View full review

Preferred solution: Full refund

Shane H Jzb
map-marker Kemp, Texas

My account is locked

Someone tried to *** my account and now its locked. Called Amazon and havent received any help. Very frustrating. Could barely understand the Amazon representative
View full review

Preferred solution: My account fixed

Pascal M Azs
map-marker El Cajon, California

Missing items

The application is saying in front of the door or porch but I didn't receive it. Where is it??? I ordered those items because I need them in that frame of time
View full review

Preferred solution: Missing orders

User's recommendation: Neutral

Beverly B Qas
map-marker Seaford, Delaware

I just needed an order number on recent order for return.

I need an order number for a tent I ordered for my grand daughters birthday a few weeks ago. It was sent by Beverly Bynes to Malana Drummond in St. Johns Fla.
View full review

Preferred solution: Let the company propose a solution

Connie K Zpx
map-marker Chicago, Illinois

I think my account been hacked!!

Received a call saying my Amazon account was being used for $1000.00. If I didn't make this purchase press 1. When I did this a foreign voice came on the line and asked for my password. I hung up.
View full review

Preferred solution: Stop a purchase of $1000.0. I did not make.

Iona O
map-marker Excelsior Springs, Missouri

Concern of an account

I received a call that something has been ordered on my Amazon account. I do not have an Amazon account. I do NOT have an Amazon account if one has been created in my name it needs to be DELETED.
View full review

Preferred solution: I would like to have the account deleted. If there is an account in my name.

Ann F Pbm
map-marker Birmingham, Michigan

Can't get the proper help to my dilemma

Locked out of account. I called once and Amazon said they emailed instructions to log back in and those instructions will not let me log back into my account. Also, quite a few items I ordered were charged to an American Express that has an expired date
View full review

Preferred solution: To be able to get into my account

map-marker New York, New York

Repeated failed delivery of electronics i.e. airpods

Since November 14 I have ordered airpods - Apple Pro and also Anker - multiple times from Amazon. NOT ONCE HAVE THEY BEEN DELIVERED. Yet repeatedly I got emails that said they were delivered - and their computer says lasership delivered to my "front door." My doormen have been here for 20 years they are saying NEVER DELIVERED and they say repeatedly, daily Amazon delivers packages belonging to another address to this location, Sutton Place, East River and 57th Street, NYC. After three tries, I re-ordered to the locker at Whole Foods down the street - got an email today 4 days after delivery date promised saying package lost. Amazon says this repeated non-delivery is a lasership issue..."something going on there." They have refunded me but it is apparent that Amazon can NOT be relied upon for delivery of electronics (small scale probably vanishes faster than large TVs).
View full review


Jane D Zsl

No package

They said my package was delivered but I never received No other contact. No resolution Please credit my account it will be too late to give it to my granddaughter!! I am very upset! They said they put it in my mail box but it never would have fit!! This is all I have to say!!!
View full review
  • I usually get my product on time
  • Wrong address delivered
  • Hanging up on a customer

Preferred solution: Full refund

User's recommendation: Very frustrating

map-marker Apopka, Florida

Bad customer service

Customer service and product quality is very bad I shipping is worst you order an item and received another one
View full review

User's recommendation: Not at all I won’t recommend this company por all the trouble I Gad

map-marker Marysville, California

Home . In the option menu I pick delivery to front door

Most deliveries not being dropped off at the right location. One of my packages delivered to my neighbors home .
View full review

User's recommendation: Call to make sure they deliver to the right spot

map-marker Saint Paul, Minnesota

I have ordered two different items and my order does not receive me

The person who always brings my order, they arent doing good job. They always place my package to the wrong address.
View full review
map-marker Bolivar, Missouri

My order didn't come as shown on advertisement

I bought a steel target stand and it didn't come with the stand just the brackets. I would like a full refund please. I don't appreciate the false advertisement I will take this to the BBB if it is not resolved
View full review

User's recommendation: Be sure you get what u order

map-marker Cambridge, Waikato

Log in problem

I couldn't log into my account and even though I called from New Zealand, I couldn't believe that someone would answer the phone half the world away. Thank you. Shamin Mohammed PS. Thanks Amazon
View full review
  • 1
  • ...
  • 3699
  • 3700
  • 3701
  • 3702
  • 3703
  • ...
  • 4609