Amazon
Reviews and Complaints
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Verified ReviewerResolved: Check on refund and a late delivery
Company fixed the issue and I have been provided with apology. Reported it to my bank. They contacted the company and got me a full refund.
- Good selection
- Customer service and cancellations
- Delivery problems
- Refunds are not being processed in a timely manner
Preferred solution: Full refund
User's recommendation: Don't wait to contact them if your delivery or refund is late
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dallas, TexasReceived item damaged
The customer service was dreadful.
I contact Amazon because I received a table that was damaged. It had little knacks on it which I could deal with.
I specifically bought this tables for an event that I'm having to my apartment. I would have been happy with a nice little discount. You know 40% 50% discount for the inconvenience cuz I would be willing to stay with the table. But all that was offered or was able to offer was $25 credit.
I decided to go ahead and just have the table replaced completely. I have to take off a day from work to schedule an appointment for pickup from them. The box was too damage to be picked up and I told the guy at the other end of the receiver and he said that it would be fine. He said I would be receiving my new table the following Wednesday week from now.
I said if that's not acceptable I waited two a week for the table to arrive and now I have to wait another week for new table to arrive. I'm going to take off work to have this table picked up.
That means I'm missing money. I could say more but I'm over this
Checking on shipping
Preferred solution: Deliver product or service ordered
False charges on my card
Preferred solution: Full refund
Charged my bank account and no verification sent.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Knoxville, TennesseeHaving problems with apps
User's recommendation: Help if they need it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Apopka, FloridaBecause you sent my mail USPS and not Amazon
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | West Columbia, South CarolinaTo verify an order
- Great company and great customer service
- None for me
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund never received. Wrong item sent
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo one will answer the phone and customer service
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Faulty product
Company fixed the issue and I have been provided with apology. The sellers rep was so understanding and kind a replacement was sent and received in five bucks days! My biggest issue was the inability to reach a human at Amazon
Preferred solution: Replacement
User's recommendation: Don’t even try
I am checking on my order
Did not get my stuff it was to be here today.
Still never got my items
User's recommendation: Never got my stuff
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Upper Marlboro, MarylandTo get someone to help with exchanging a product.
- Very easy shopping most of the time
- Promise to resolve without resolution
Preferred solution: Exchange product
User's recommendation: Please look at the return policy/exchange
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