Resolved
Chris C Mvl

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Verified Reviewer

Resolved: Check on refund and a late delivery

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Updated by user Oct 09, 2023

Company fixed the issue and I have been provided with apology. Reported it to my bank. They contacted the company and got me a full refund.

Original review Sep 09, 2023
I had previously talked to another customer service representative and thought the issue of a refund had been resolved. After waiting 10 days I learned that the refund was not even being processed. The representative I spoke with yesterday started a processing order on the refund which I'm supposed to get in 3-5 days. I hope so. I will see.
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Loss:
$50
Pros:
  • Good selection
Cons:
  • Customer service and cancellations
  • Delivery problems
  • Refunds are not being processed in a timely manner

Preferred solution: Full refund

User's recommendation: Don't wait to contact them if your delivery or refund is late

Lindell Vkl

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Verified Reviewer
| map-marker Dallas, Texas

Received item damaged

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Amazon - Received item damaged
Amazon - Received item damaged - Image 2
Amazon - Received item damaged - Image 3
Amazon - Received item damaged - Image 4
Amazon - Received item damaged - Image 5

The customer service was dreadful.

I contact Amazon because I received a table that was damaged. It had little knacks on it which I could deal with.

I specifically bought this tables for an event that I'm having to my apartment. I would have been happy with a nice little discount. You know 40% 50% discount for the inconvenience cuz I would be willing to stay with the table. But all that was offered or was able to offer was $25 credit.

I decided to go ahead and just have the table replaced completely. I have to take off a day from work to schedule an appointment for pickup from them. The box was too damage to be picked up and I told the guy at the other end of the receiver and he said that it would be fine. He said I would be receiving my new table the following Wednesday week from now.

I said if that's not acceptable I waited two a week for the table to arrive and now I have to wait another week for new table to arrive. I'm going to take off work to have this table picked up.

That means I'm missing money. I could say more but I'm over this

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John R Zor

Checking on shipping

Have I given you all of the data needed for shipping. Looked like something was missing from the shipping posting
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Preferred solution: Deliver product or service ordered

Gary F Ych

False charges on my card

False charges on my debit account. I have deductions from Amazon and I dont know what they are. I would like to speak to a customer representative.
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Loss:
$280

Preferred solution: Full refund

Scott M Fbo
map-marker Winchester, Virginia

Charged my bank account and no verification sent.

I tried to make an order and Amazon didnt notify me of my order status. It shows that I didnt order anything but my account was charged I believe for 3 items but dont know for what.
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Summar Men

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Verified Reviewer
| map-marker Knoxville, Tennessee

Having problems with apps

I got no help. Im pissed because I cant access any of my apps that Im paying for. I cant look at anything that i want to look at. I hope that I can get some help or Im going to cancel all of my subscriptions.
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User's recommendation: Help if they need it

Jumana Bht

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Verified Reviewer
| map-marker Apopka, Florida

Because you sent my mail USPS and not Amazon

I didn't know that you were going to give it to USPS to deliver it I was able to receive it now I have to return the package Monday because I ordered the wrong part I'm going to call Monday to find out how I can do it I figure I'm going to put it on my account for when I order the right part in about 30 days
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Lee G Pot

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Verified Reviewer
| map-marker West Columbia, South Carolina

To verify an order

No complaint I ordered a Lenovo laptop this morning and it said the order was complete but the money has not b een taken from my bank account
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Pros:
  • Great company and great customer service
Cons:
  • None for me

Preferred solution: Deliver product or service ordered

Stacy S Vtk

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Verified Reviewer

Refund never received. Wrong item sent

I received item on Sept 8 2023. I ordered GNC 5-HTP for $24.99. I was charged and Amazon was paid. I called Amazon on or around Sept 8th and asked for the proper item. I was told I could not get that item. ??? Please note that Amazon just threw something called Lycopene in place of what I ordered. I was told by your computer box assistant That I could get a refund or gift card. I agreed to accept a gift card. It was never received. All I wanted was the 5HTP I notice that the gift card never appeared on my account. I would like a gift card or refund.
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Preferred solution: Full refund

Jane G Qvg

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Verified Reviewer

No one will answer the phone and customer service

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I cant get any help because nobody will answer your phone at customer service It would make it much easier if somebody would otherwise why do you even put a phone number out there?
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Preferred solution: Deliver product or service ordered

Resolved
Peggy C Iub

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Verified Reviewer

Resolved: Faulty product

Updated by user Oct 31, 2023

Company fixed the issue and I have been provided with apology. The sellers rep was so understanding and kind a replacement was sent and received in five bucks days! My biggest issue was the inability to reach a human at Amazon

Original review Oct 16, 2023
Ill give it a minus zero star!!! Ridiculous runaround attempt to reach a live person. So very frustrating
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Loss:
$25

Preferred solution: Replacement

User's recommendation: Don’t even try

Anonymous
map-marker Virginia Beach, Virginia

I am checking on my order

I haven't received my order yet I am pissed off my y cell phone number is 180*(***-****) I placed this order in November
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Dave D Zhe
map-marker Frackville, Pennsylvania

Did not get my stuff it was to be here today.

Where is my stuff i want my money back now it should not take 14 days for pills veg. Job job nj b. Chechen Bibb. B Hahn in on bvbbhvbbhbh
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Anonymous
map-marker Los Angeles, California

Still never got my items

Amazon - Still never got my items
Never got my package never got my stuff never got my stuff from amazement n Never got my stuff never got my stuff
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User's recommendation: Never got my stuff

John B Kzo

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Verified Buyer
|

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Verified Reviewer
| map-marker Upper Marlboro, Maryland

To get someone to help with exchanging a product.

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Amazon - To get someone to help with exchanging a product.
Amazon - To get someone to help with exchanging a product. - Image 2
Still waiting since Tuesday I need to exchange this product as soon as possible I have and event on the 15th june
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Pros:
  • Very easy shopping most of the time
Cons:
  • Promise to resolve without resolution

Preferred solution: Exchange product

User's recommendation: Please look at the return policy/exchange

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