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New Reviewer

I got a phone call about my account

I dont have a complaint, just need to verify some information I dont want to write I just need to speak to a person
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ID
#3181097 Review #3181097 is a subjective opinion of poster.
Location
Baldwyn, Mississippi
Preferred solution
Let the company propose a solution
New Reviewer

Lost package

I put an order in on December 13, 2021 it was for $51.99 and I still have not received the package its actually two items one is several packs of trail mix and the other is a mens leather journal. The account number is 114509****381****. I just want some resolution if the order is going to come before Christmas fine if not we will have to cancel this wont be the first order Ive had to cancel recently because items could not be delivered timely. But please contact me thank you

User's recommendation: Make sure your delivery date is secured.

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ID
#3181088 Review #3181088 is a subjective opinion of poster.
Location
Saginaw, Michigan
Loss
$52
Preferred solution
Let the company propose a solution

Received two broken lazy susans

Read above. Also my subscribe spirutein was changed from bi-monthly deliveries to once every four months. I also received the wrong roller blade size, and the company I ordered from is no longer there. Not too good customer service, Amazon! The customer service rep was very kind and helpful on the 1st two issues. Ill look in a store locally to see if I can replace the wrong size rollerblade and then return the one from Amazon.

User's recommendation: Shop more locally. Amazon has messed up a number of orders for me.

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ID
#3181071 Review #3181071 is a subjective opinion of poster.
Location
Boulder, Colorado
New Reviewer

Refund

I never Receive a package that said it was delivered on November 3 if I have filled out a claim ticket and I havent heard back order and refund for the item that I did not receive
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ID
#3181068 Review #3181068 is a subjective opinion of poster.
Location
Midlothian, Virginia
New Reviewer

Did not receive product

I got a email stating that my wheel covers were delivered on December 16 at 7:38am. They still have not shown up!
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ID
#3181061 Review #3181061 is a subjective opinion of poster.
Location
Shakopee, Minnesota
Pros
  • Love to shop at amazon
Loss
$51
Preferred solution
Deliver product or service ordered

Unblock my account and reset my password

They blocked my account because of ordering I suppose I'm not sure but I need it back open I can't shop
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ID
#3181020 Review #3181020 is a subjective opinion of poster.
Location
Charlotte, North Carolina
New Reviewer

Missing credit on returned item

I think the lady was very helpful. I appreciate her help. I was getting angry nothing was being done, but she was kind and graceful while dealing with my issue.

User's recommendation: If you ever need help call customer service.

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ID
#3181013 Review #3181013 is a subjective opinion of poster.
Location
Afton, Wyoming
Loss
$50
New Reviewer

Bumper return money

Did not receive refund xxxxxxzxxcccccccccccaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaBbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb bbbbbbbb. B. Bbbbbb
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ID
#3181009 Review #3181009 is a subjective opinion of poster.
Location
Mabelvale, Arkansas
Loss
$342
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Prime Try before you buy

Hi, There are a couple of sweaters I have found in the Prime Try before you buy closet and when I click on them to add to the amazon try before you buy cart, the option disappears. Can you tell me how to actually add the item to the try cart? This is the item: ZESICA Women's Wrap V Neck Long Batwing Sleeve Belted Waist Ruffle Knitted Sweater Pullover Top, M, Apricot
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ID
#3180988 Review #3180988 is a subjective opinion of poster.
Preferred solution
an understanding of how the system works.
New Reviewer

Ive been charged

Ive been charged $20 this month on the 16th and didnt buy anything and the other one for $47 for today for no reason.
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ID
#3180985 Review #3180985 is a subjective opinion of poster.
Location
Wichita, Kansas
Loss
$68
Preferred solution
Full refund
New Reviewer

Missing order

I have never claim anything that has arrived at my hands and now I am getting a headache for a missing package

User's recommendation: Will not recommend you any longer.

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ID
#3180982 Review #3180982 is a subjective opinion of poster.
Location
The Bronx, New York
Loss
$130
Preferred solution
Deliver product or service ordered
New Reviewer

Tracking returns

When my new safe was dropped off they took the old safe and now youre telling me that youre going to charge my account when your people picked it up and took it with them.
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ID
#3180980 Review #3180980 is a subjective opinion of poster.
Location
Melbourne, Florida
Preferred solution
Full refund

Refund

My old account you guys closed had 125$ left on it because I showed proof I bought the 2 amazon cards and u guys still went thro and closed my account anyways I want my money back
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ID
#3180971 Review #3180971 is a subjective opinion of poster.
Pros
  • Good idea
Cons
  • Not paying close enough attention to people fees
Loss
$125
Preferred solution
Full refund
New Reviewer

Packages being shipped 150 miles from destination

Not only have I called Amazon about 4-5 times at this point. Ever single time I have received the exact same response, we will send an email from the Amazon logistics team so we can get this settled. Well surprise, surprise! I have not received an email from any of the the 4 times I have called this company.

User's recommendation: Just don’t even try it….

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ID
#3180963 Review #3180963 is a subjective opinion of poster.
Location
Lancaster, Virginia
Preferred solution
Deliver product or service ordered
New Reviewer

Because leaving other people's orders at my door

Amazon continually leaves things outside of my apartment door that is exposed to outside elements that do not belong to me ,this has been going on for way to long.All packages should be delivered on the side of parking and mailboxes..There are 4 apartment complexes here at 32 main street South Grafton.There also has been issues of my things not being delivered in the right complex and things that belong to another address totally
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ID
#3180915 Review #3180915 is a subjective opinion of poster.
Location
Whitinsville, Massachusetts
Pros
  • Usually speedy delivery
Preferred solution
This to be taking care of asap.