Amazon Reviews

Show reviews that mention
order account customer service customer service money card refund item package
Filter review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Amazon blocked my account

They are not unblocking my account - it was blocked after inputting incorrect password several times... It is really annoying - i called 2 times and they promise will solve BUT nothing happens!
View full review
ID
#3258919 Review #3258919 is a subjective opinion of poster.
Preferred solution
my account unblocked and compensation voucher (min. 1000 USD) for more than 1 month account blocked and no capacity to purchase the products i very much needed.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Getting fraudulent calls

Im getting fraudulent calls from 940-227-**** Stating that someone charged $399.99 and if its not me yo call the number I just have you. I hope you can do something about this.

User's recommendation: Just hoping you can take legal action.

View full review
ID
#3258899 Review #3258899 is a subjective opinion of poster.
Location
Worcester, Massachusetts
Preferred solution
I don’t want anything I’m just letting you know

Still pissed

I returned an item to Amazon thru UPS and the item is LOST. The UPS tracking number is USELESS and UPS says CALL Amazon and It is impossible to call Amazon. Retuning GIFT items to Amazon is a nightmare.

User's recommendation: Avoid Amazon.

View full review
ID
#3258898 Review #3258898 is a subjective opinion of poster.
Location
Davenport, Florida
New Reviewer

Wrong address on order

My order I paid for came up with the wrong address on it I couldnt fix it and it went thru with the wrong address
View full review
ID
#3258841 Review #3258841 is a subjective opinion of poster.
Location
Newnan, Georgia
Preferred solution
Put the rite address on my account I’m in Georgia and the package is going to Arizona
New Reviewer

Items have not been delivered

I want a refund I have been waiting for over2 months andno results. It is almost impossible to get in touch with Amazon please call me please. Please!!!!

User's recommendation: Don’t use them.

View full review
ID
#3258832 Review #3258832 is a subjective opinion of poster.
Location
Honolulu, Hawaii
Loss
$320
Preferred solution
Full refund

Pillow order from December that was never delivered..terrible service

Order was never delivered from December..the money was taken off my card...I will never do business with amazon...also I would hire someone that speaks English...horrible service and not helpful at all..deliver my pillow to my sister that her address is on my order
View full review
ID
#3258805 Review #3258805 is a subjective opinion of poster.
Location
Tampa, Florida

Needs a second label for a return- am at ups

Could not find your 800 customer service number on the website so googled it and called- they were very helpful and emailed me the second label while I was at ups

User's recommendation: Google and Call the 800 customer service number.

View full review
ID
#3258785 Review #3258785 is a subjective opinion of poster.
New Reviewer

Unauthorized amazon music charger

Unauthorized amazon music charges I dont pay for music I listen to sportily Please refund my money I cant afford to pay for music

User's recommendation: Pay closer attention.

View full review
ID
#3258769 Review #3258769 is a subjective opinion of poster.
Location
Lake City, Florida
Loss
$50
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

They lock people accounts for no reason at all

On my amazon is my middle name Deshawn Wallace is have now I put a credit card to the account it freezes my account

User's recommendation: Everyone I know uses amazon.

View full review
ID
#3258752 Review #3258752 is a subjective opinion of poster.
Location
Etna, Ohio
Loss
$1
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Bad service

Late and delayed services over and over and over and over and over and over this past year. I am considering letting my prime expire and not renew. You need to study how Zappos handles customer service
View full review
ID
#3258742 Review #3258742 is a subjective opinion of poster.
Location
San Francisco, California
Loss
$89
Preferred solution
6 months of prime membership then in July I will consider continuing
New Reviewer

Good conversation with the customer care

Good conversation and am expecting amazon to do the needful. In opening up my account again as soon as possible
View full review
ID
#3258731 Review #3258731 is a subjective opinion of poster.
Location
Lawrenceville, Georgia

Every thing is taken care of , I’m fine now

My blazer jacket was not correct but no worries it was taken care of and Im happy with the outcome of my return.
View full review
ID
#3258712 Review #3258712 is a subjective opinion of poster.
Location
Providence, Rhode Island

Setting up my fire stick

Still can't get my fire stick to work, can't get an answer from Amazon. I've contacted NetFlix and they walked me through the process, said it's now up to Amazon.

User's recommendation: Don't buy this!

View full review
ID
#3258684 Review #3258684 is a subjective opinion of poster.
Location
Charlottesville, Virginia

Bill twice in one month

Havent gotten my refund back from the 1st time yall were supposed to refund my money and then yall bill me again today
View full review
ID
#3258651 Review #3258651 is a subjective opinion of poster.
Location
Murray, Kentucky
Loss
$28
Preferred solution
Full refund
New Reviewer

I want to get a card off of my account

I want to get a card off of my account and add another card please call me back about my account please
View full review
ID
#3258639 Review #3258639 is a subjective opinion of poster.
Location
West Columbia, South Carolina
Pros
  • Repeated inquiries have been ignored
Cons
  • No one available to correct problems or refunds
Preferred solution
Let the company propose a solution