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Account issues

Apparently I have two accounts the other I dont have an access but I did order from that account. The only time I know that Im not able to access that account is when I got my new phone so I have to transfer my data to my phone and when I try to log in Im my account show that I dont have order for 3 months. Thats the time I talk one of Amazon customer service but the call was cut off. I need help to resolve the issue Thank you
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ID
#3181804 Review #3181804 is a subjective opinion of poster.
Location
Logan, Ohio
Cons
  • No response from customer service yet

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Verified Reviewer
New Reviewer

It says I can't log into my account

It says sign in security and I keep signing in but it wont work and Im waiting for things to arrive on Thursday.

User's recommendation: Yeh.

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ID
#3181801 Review #3181801 is a subjective opinion of poster.
Location
Salt Lake City, Utah
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Shipping returned used items as new

Ordered a Roku device (new) the one that arrived was obviously used and did not work. This was an item that was returned and sent back out. Bait and switch false advertising. Way to mess up a Christmas gift Amazon

User's recommendation: Should recommend to stop buying from Amazon but I guess just beware, and have a good lawyer.

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ID
#3181743 Review #3181743 is a subjective opinion of poster.
Pros
  • Shopping online
Cons
  • Being mislead
Preferred solution
Apology and assurance that Amazon will stop false advertising and shipping used products as new

Undeliverable

Amazon called ups and they told us it will be here Monday December 20 2021 and it still havent arrived.
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ID
#3181691 Review #3181691 is a subjective opinion of poster.
Location
New Albany, Ohio

Wrong shipping

The issue was that my package arrival date changed a couple times and ultimately was never delivered I had to re order from a different seller thoes were delivered as intended. But I has not changed wether I will continue to shop with Amazon. At this time

User's recommendation: Be patient it eventually arrive Some time.

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ID
#3181689 Review #3181689 is a subjective opinion of poster.
Location
New York, New York

Not getting credit for a short returned on 12/13 still not received to my debit card

Returned a shirt on 12/13 still havent received credit on my debit card, they said 5 to 7 days were past that time
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ID
#3181687 Review #3181687 is a subjective opinion of poster.
Location
Vancouver, Washington
New Reviewer

Got the wrong order

They deliver the wrong order to my house I want to know why or were is my order because i never order
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ID
#3181679 Review #3181679 is a subjective opinion of poster.
Location
Rockford, Illinois
Loss
$14
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

I did cancel my account and you guys still take my money out of my checking account

Did cancel my account and you guys still taking my money out of checking Need my money back I did closed my account month ago Why still taking money off my checking account Try to call a number and guess what No number Need my money

User's recommendation: Before open and account make sure to ask how to closed because there is no way.

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ID
#3181651 Review #3181651 is a subjective opinion of poster.
Location
Ashland, Virginia
Loss
$26
Preferred solution
Full refund

Account locked

Well first I need to say Im not pissed. I did enjoy how the rep handled to call and Im awaiting a call back from Amazon for the next step.
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ID
#3181617 Review #3181617 is a subjective opinion of poster.
Location
Waco, Texas
New Reviewer

Received the wrong item

Said package was delivered when it wasnt. Also we received a neighbors delivery instead of our own. I need my order to come when its supposed to come and be delivered when and where its supposed to be delivered to

User's recommendation: Likely.

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ID
#3181612 Review #3181612 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Pros
  • Usually reliable
Cons
  • I would like my part
Preferred solution
Deliver product or service ordered

Billing

They couldnt do anything m. Basically my account was closed by amazon months ago. I now have no access to it. You would think if an account is closed, Amazon prime subscription would stop. But instead they kept billing me. When I called they said they cant get into the account to stop the subscription because its closed. Told me to call the bank instead. So I did that.

User's recommendation: Try your best not to order from amazon if you can.

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ID
#3181611 Review #3181611 is a subjective opinion of poster.
Location
Allendale, New Jersey

Resident Evil: Childhood

It was 2 kids acting like young Chris Redfield and Leon Kennedy (sleepover) and had toy guns & possibly squirt guns to shoot zombies but it had nothing to do with the capcom Resident Evil characters and it was a big huge disappointment.

User's recommendation: Don't purchase this video Resident Evil: Childhood. It's a fake and a not the real movie.

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ID
#3181609 Review #3181609 is a subjective opinion of poster.
Location
North Olmsted, Ohio
New Reviewer

To open an account

I wasn't able to open an account and couldn't connect with anyone that could help me. I would like to be able to speak with someone directly when trying to conduct personal business.
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ID
#3181569 Review #3181569 is a subjective opinion of poster.
Preferred solution
Just to be contacted so that I can open up an account.
New Reviewer

Complaint

I had a package delivered and it was stolen customer service helped me right away to resolve my problem unfortunately I decided a refund instead of replacement I really wanted the items but not having them stolen again is why I didnt replace items
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ID
#3181549 Review #3181549 is a subjective opinion of poster.
Location
Binghamton, New York

Want to retun to 450 deharo whole foods

Wanted to return item to a convenient location. Resolved by service rep by having UPS coming for pick up.
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ID
#3181535 Review #3181535 is a subjective opinion of poster.
Location
San Francisco, California