Show reviews that mention
order account customer service customer service money card refund item delivery
Filter review

Amazon - Issue with delivery boy

Delivery boy has not delivery the product and taken sign runway
View full review
ID
#1808947 Review #1808947 is a subjective opinion of poster.
Service
Amazon Delivery Service
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
I have purchased Amazon Prime for more than a year. Four days ago, they sent me an email to say they believe someone else access my account. But without verifying it with me, they erased all my orders, all my addresses, credits,..etc. By that, I cannot track the orders...
View full review
ID
#1808723 Review #1808723 is a subjective opinion of poster.
Service
Amazon Customer Care
Pros
  • Fast delivery dates
Cons
  • Put my items at a big risk by erasing all your orders history
  • Cancel your order when on sale make you pay higher price
  • Can do everything on your account without checking with you
Preferred solution
Let the company propose a solution

Amazon - Cancelled account

I was waiting on hold for 15 min so I hung up. I cant understand the person I was speaking to.
View full review
ID
#1808656 Review #1808656 is a subjective opinion of poster.
Service
Amazon Customer Care
Preferred solution
Full refund

Amazon - Charges that I didn't authorize

5.0
Details
Assoc. Took care of unauthorised charges
View full review
ID
#1808621 Review #1808621 is a subjective opinion of poster.

Amazon - Parental controls

3.8
Details
No complaint. Having trouble setting up parental controls on prime
View full review
ID
#1808550 Review #1808550 is a subjective opinion of poster.

Amazon - Wrong payment

Ok so I spent $42.69 on what was said to be the UNCENSORED SEASON 2 of Mob Wives, I put it in my dvd player and all the discs were censored, I paid for the UNCENSORED SEASON 2 Mob Wives I can't get through to y'all, I don't know why but if anyone cares over there at amazon about your customers Please call me 17046773991 My name's Kurt Hopkins I'm so disappointed and highly furious.
View full review
ID
#1808532 Review #1808532 is a subjective opinion of poster.
Cons
  • Customer service and lack of guarantee
Loss
$42
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
2.7
Details
I ordered a cell phone from a third party seller on February 5th, it was refurbished. Unfortunately, when I received it - it didn't work. I immediately contacted for a return, got a shipping label, and sent it out on the 8th (the day after I received it). I sent it out...
View full review
ID
#1808455 Review #1808455 is a subjective opinion of poster.
Pros
  • Cheap
Cons
  • Being swindled
  • Treats their prime members like dirt
  • No easy way to complain to amazon
Loss
$106
Preferred solution
Full refund

Amazon - My order no 402-7230004-0861151

refund Rs 939.00 Not received in Bnk A/c
View full review
ID
#1808045 Review #1808045 is a subjective opinion of poster.
Location
Ahmedabad, Gujarat
Service
Amazon Shipping Service

Amazon - Nirmohi

Amazon - Nirmohi
This is my problem. Actually redmi note 8 phone order id. 202002240005050349 Orde date 24/02/2020 12:05 am. My account 1299 paid Amazon company se koi response nhi aaya hai. My contact no. 9005821591
View full review
ID
#1807924 Review #1807924 is a subjective opinion of poster.
Service
Amazon Shipping Service
Loss
$1299
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Amazon - It's service is too slow

Hello where my Samsung m30s will arrive? It was to lat,yet it not arrive
View full review
ID
#1807897 Review #1807897 is a subjective opinion of poster.
Pros
  • Amaan
Cons
  • Shaikh
Preferred solution
Deliver product or service ordered

Amazon - Look before you leap

1.0
Details
They left a package right in front of the door, do they really want people to break their necks leaving the house. Need to put it to the side of door. My sister that sent it said they sent her a picture. My 85 year old father doesn't need any tripping hazards.
View full review
ID
#1807646 Review #1807646 is a subjective opinion of poster.
Location
Riverview, Florida
Preferred solution
Let the company propose a solution

Amazon - Cashback not receive

I have ordered one baby feeding bottle of 333Rs for this 66rs cashback offer was there so still I dint got cashback.so what is the reason for not coming.
View full review
ID
#1807010 Review #1807010 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
I paid an extra 7$ Just to make sure i get the order in my hand only as I have to sign for it and the order is expensive. On the date its supposed to be delivered says delivered signed by my name misspaelled. I go out no package no sign of amazon delivery So i call...
View full review
ID
#1806882 Review #1806882 is a subjective opinion of poster.
Cons
  • Lost my money driver falsified signature
  • Poor delivery service from amazon
Loss
$310
Preferred solution
Full refund

Amazon - Return issue

We want to return but it is showing that we should return to the seller and my to Amazon.This was not shown when we bought the product.
View full review
ID
#1806843 Review #1806843 is a subjective opinion of poster.
Pros
  • Usually quick delivery
Cons
  • Customer service was bad
Loss
$150
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Amazon - If you are not tech savvy, be aware/or don't have 16 hours to research a 90 second problem

3.3
Details
Every time I have an issue, I can NEVER get directed to exactly what I need. I need a number, email, or information, you can forget it. I have to leave Amazons page in order to get the information I need. Poor customer service on their app & site. I have no time to keep doing research and it really turns me off to Amazon... Food for thought Amazon...STEP up!!
View full review
ID
#1806642 Review #1806642 is a subjective opinion of poster.
Service
Amazon Customer Care
Pros
  • Great prices
  • Fast delivery options
  • Selections are great
Cons
  • No security for purchases
  • Poor site directions
  • Charging for apps you do not buy or give permission
Loss
$96
Preferred solution
Reach out, listen to your customers, & do something instead if apologizing