Amazon Reviews

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order account customer service customer service money card refund item delivery
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New Reviewer

Unknown charge on my card

About *** charges. How amazon nickel and dime a mofo.... im done with this *** Assssssssss hoooooollllllleeee
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ID
#3092617 Review #3092617 is a subjective opinion of poster.
Location
Sidney, Ohio
New Reviewer
On Friday or Saturday of this past week, I called Amazon because I could not remember my password. I had just changed it, but forgot to write it down. The person who answered the phone at Amazon, asked me the same question over and over and over but never once did...
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ID
#3092572 Review #3092572 is a subjective opinion of poster.
Loss
$399
Preferred solution
Full refund
New Reviewer

I don't get my order

Hi my name is Amandeep kaur my order number is # 144-188****-564**** I received a message that they delivered my package November 22 but I didnt receive my package yet so what I do now?
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ID
#3092549 Review #3092549 is a subjective opinion of poster.
Pros
  • I like the products
Cons
  • Shipping is the absolutely worst
Loss
$200
Preferred solution
Full refund
New Reviewer

Report a thief

My account was hacked by a guy who fix my cell phone and use my account to order a laptop for the amount of $1900 send to know where under my email address JCAVRL@***.com and using my Amazon account meanwhile he was fixing my broken screen from my cell phone. I reported to the police.

User's recommendation: Be aware.

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ID
#3092529 Review #3092529 is a subjective opinion of poster.
Loss
$1900
Preferred solution
Full refund

Cancelled order

I ordered underlayment from Amazon. It didn't show on my orders list. I called them and was told that it was sold by a third party. I was told that it was discontinued and out of stock. I cancelled the order. I bought others elsewhere. It wasn't as nice and more expensive. I haven't seen a return slip or a refund. Thanks Ron
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ID
#3092492 Review #3092492 is a subjective opinion of poster.
Location
Gettysburg, Pennsylvania
New Reviewer

Undeliverable

Amazon - Undeliverable
I didn't get refunded from undeliverable. Called the customer service today and get email refund process already.

User's recommendation: John did good job today.

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ID
#3092485 Review #3092485 is a subjective opinion of poster.
Location
San Francisco, California
New Reviewer

Order was delivered damaged

I need my order replaced and returned 11/26/21 by noon. I am going on a trip and must have this before I can keave
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ID
#3092320 Review #3092320 is a subjective opinion of poster.
Location
Bridgeport, Texas
Preferred solution
Replacement

I have charges that took money from my account. There is no order number. 4 charges

I had a very nice and productive discussion. Every thing is fixed. Still dont know why my orders were delivered way before they were charged to my account. Also there were no order numbers so I couldnt figure it out myself.

User's recommendation: Talk directly with an agent.

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ID
#3092298 Review #3092298 is a subjective opinion of poster.
Pros
  • I get my product on time
  • Wide offering of products and usually good pricing

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Unauthorized charges on my card

Nobody ever reached out to assist me with this a whole week later! My credit card was used unauthorized I asked them to search for my card number and tell me who used the card and if they could refund but they said they couldnt someone would be reaching out soon and still have yet to have a call returned
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1 comment
#2095371

Why are you waiting for them to reach out to you? Call the bank you silly muppet, have the card cancelled and get your money back.

Please don't think that they're going to tell you who ordered the stuff or where it went.

They won't. Probably, someone, you know anyway...

ID
#3092291 Review #3092291 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

DIDNT PUT ITEM IN BOX

I revive my package but when i look in the box my item was not it there. i tired calling customer service multiple times and wasnt able to talk to anyone.
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ID
#3092285 Review #3092285 is a subjective opinion of poster.
Cons
  • Customer service not available
Loss
$25
Preferred solution
Deliver product or service ordered

To cancel subscription orders

Not able to successfully manage subscription schedules the customer service Heidi was very helpful and solved the problem for me.

User's recommendation: This was a good experience I recommend it.

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ID
#3092260 Review #3092260 is a subjective opinion of poster.
Location
Scottsdale, Arizona
New Reviewer

Never received order

Never received order very disappointed wont order again if dont contact me or get money back or item shipped
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ID
#3092221 Review #3092221 is a subjective opinion of poster.
Pros
  • Cant speak to anyone
Loss
$35
Preferred solution
Full refund
New Reviewer

Fraudulent order

Ordered items not delivered but say delivered. Item has duplicate shipping labels.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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ID
#3092215 Review #3092215 is a subjective opinion of poster.
Loss
$430
Preferred solution
Deliver product or service ordered

502310****

Just trying to trace my refund, haven't gotten it yet. Just making sure that they've received their merchandise back.
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ID
#3092213 Review #3092213 is a subjective opinion of poster.
Location
Louisville, Kentucky
New Reviewer

Alexa not responding

My echo dot wasn't working. I actually realized I needed to replace my echo dot while On my second call with the agent. But the agent was super helpful and I will be ordering another very soon.
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ID
#3092201 Review #3092201 is a subjective opinion of poster.
Location
Birmingham, Alabama
Preferred solution
I do not want anything. I will be purchasing another echo!