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1.0
Details
I'm getting old doesn't mean i can't earn,earning my gift card status should actually be recognized as pretty good credit--i get these gift cards so i can resume buying through the mail,and now they want an up to date credit card and i cannot afford it,so the gift card...
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ID
#1288566 Review #1288566 is a subjective opinion of poster.
Location
Cincinnati, Ohio
Product
Amazon Gift Card
Pros
  • Ease of shopping
Cons
  • Poor customer service to none
Reason of review
Order processing issue
Loss
$40
Preferred solution
Deliver product or service ordered
Amazon wrote me to demand that I pay them $50 to reimburse for a double credit issued to my credit card account. They did not provide any info to verify the original charge or that the credits had indeed been given. That email (the first contact I received on this...
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ID
#1288491 Review #1288491 is a subjective opinion of poster.
Service
Amazon Customer Care
Reason of review
Poor customer service
Loss
$1500

Inconsiderate female Amazon driver.

I saw a delivery van coming up my long driveway. She parked in my front lawn, in front of my house where there’s no driveway (we have a driveway) left the package near the front porch(she posted saying that she handed it to someone) and proceed to drive thru the front lawn on her way out. Wow, who’s care about my lawn that we cut and fertilize to make look nice and keep it that way. Thanks
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ID
#1287710 Review #1287710 is a subjective opinion of poster.
Service
Amazon Delivery Service
Reason of review
Problem with delivery
1.0
Details
I ordered items (Leatherman and lens pen) for same day delivery on a Monday. I write this on the following Friday having burned far too much time with customer service reps who cannot help because the Amazon system is absolutely slanted towards the behemoth retailer....
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ID
#1286215 Review #1286215 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Poor customer service
Loss
$135
Preferred solution
Full refund
Amazon - BADLY DAMAGED STATUES
I was both anxious and excited before the package arrived and found both statues are badly damaged when they arrived. They must be returned as I can't place them outside of my house (see attached photo). Also, the statues are not safely protected due to they are...
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ID
#1285228 Review #1285228 is a subjective opinion of poster.
Reason of review
Bad quality
1.0
Details
I PLACED AN ORDER FOR A BOOK FOR CHILDREN CALLED "PRESIDENT DONALD TRUMP" ROOKIE BIOGRAPHY PAPERBACK I STILL HAVE MY RECEIPT FROM MY EMAIL AND IT WAS TO BE DELIVERED ON FRIDAY THEY SENT ME AN EMAIL TODAY AND SAID FIRST THAT MY ORDER WAS CANCELLED PER MY REQUEST WHICH...
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ID
#1284213 Review #1284213 is a subjective opinion of poster.
Cons
  • Selling practices
Reason of review
YOU CANCELLED ONME DUE TO YOUR PRICE INCREASE UNFAIR PRACTICES
Loss
$8
Preferred solution
Deliver product or service ordered

Amazon - Order missing parts

I order a use mosquito machine at christmas for my parent just open the box now missing some item making the machine unusable
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ID
#1284029 Review #1284029 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Order processing issue
Interesting ... I have been an Amazon Prime member for years and their delivery service is going down ... now they want to charge more per year for terrible delivery service. Another delivery was coming to me and as I watch online (Amazon’s gps driver). Package 2 stops...
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ID
#1283105 Review #1283105 is a subjective opinion of poster.
Reason of review
Order processing issue
4.4
Details
I've been a Prime Member for years. I love posting reviews. I know it helps people because it helps ME when I am making purchase decisions. Imagine my surprise when, one day last week, all of my reviews disappeared and I get a message saying I can no longer post...
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1 comment
Anonymous
#1578651

Similar thing happened to me this week. I noticed one day all my reviews were gone!

I contacted Amazon via chat and they assured me it would be escalated to another team and fixed. I have never violated Amazon's review policies and always try to write professional reviews with lots of pictures and helpful info. I also do not receive anything for free and it's all purchased with my actual Amazon credit card, so they could easily verify every single purchase I've made. I don't review books, so not related to or friends with any authors.

Update: This morning I get a canned response saying I "violated their review policy" and that all my reviews were deleted and I can never post reviews again. Also, they say they cannot discuss it further and will not respond to replies. Seriously? Maybe because there is no actual violation and you have no legitimate reason you can use to explain your actions?

All that came AFTER having a very positive chat session with Amazon Help on how they were going to fix my account, had copies of all my reviews saved, etc. My take on it all... maybe it's not Amazon deleting them at all. Maybe they've been hacked and they really can't figure out why it's happening.

So now I have to wonder if my account is compromised. Why would they delete legitimate reviews when they allow "Vine Voices" and affiliate clicks? It sounds like they are deleting reviews from many people who have legitimately purchased and reviewed 100's - 1000's of products, yet Amazon doesn't really care about losing these loyal customers. I write reviews as a way of giving back and to try and help other buyers make informed decisions about purchases, because let's face it, not everyone has a huge disposable income.

I know I personally will sometimes read every single review before making a big ticket purchase, because I'm currently on disability. Sorry Amazon, but something smells fishy here and it ain't the seaweed wraps you sell.

ID
#1279872 Review #1279872 is a subjective opinion of poster.
Service
Amazon Review Listing
Cons
  • I was accused of not being honest
Reason of review
Poor customer service
Preferred solution
Reinstate my posting privileges
in the past 6 months, 8 of my orders have been delivered to the wrong address. I live in a complex of townhouses and each area is grouped in sets of 5 ie: 3017 A,B,C etc. do the delivery people just not care, is it complacency. Amazon said a package was delivered on...
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ID
#1277338 Review #1277338 is a subjective opinion of poster.
Service
Amazon Delivery Service
Reason of review
Problem with delivery
Loss
$45
Preferred solution
Let the company propose a solution

Awesome Amazon

5.0
Details
I order lots of various items from Amazon and they have always been great to deal with! They are fast and easy to contact every time I have had any issues at all! Highly recommend them as a business to deal with!
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ID
#1277109 Review #1277109 is a subjective opinion of poster.
Reason of review
Fast order processing
Need HELP ! ! ! Bluedio T5 Wireles Headphones - $58.99 Purchased from Amazon – May 3, 2018 Amazon Order # 114-2340017-2207433 Amazon Return window closed June 4, 2018 I bought these Bluedio T5 headphones off Amazon on May 3rd. Worked fine for a month. Yesterday, turned...
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ID
#1276650 Review #1276650 is a subjective opinion of poster.
Product
Bluedio T5 Over-Ear Headphones
Reason of review
Bad quality
1.0
Details
after staying home 3 days to accept delivery, Amazon accepted the cancellation and promised us a full refund. However then Amazon then decided to charge us $500 restocking fee (this was requested by Amazon's subcontractor). We received several nasty and stupid e-mails...
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ID
#1276184 Review #1276184 is a subjective opinion of poster.
Service
Aimtofind Customer Care
Reason of review
Poor customer service
Loss
$500
2.0
Details
It's NOT smart to buy Smart Guard protection insurance. My tablet never got repaired. When it stopped charging, customer service read from cue cards. They said they'd ship me an address label for a repair shop far away. They failed to explain that I should not send it...
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3 comments
Anonymous
#1809719

Reviews of Assurion are excellent. It’s an alternative that comes up automatically on Amazon for products they will cover.

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ID
#1275900 Review #1275900 is a subjective opinion of poster.
Product
Amazon Smartguard Protection Plan
Reason of review
Not as described/ advertised
8 months ago ordered 27.92 of merchandise. Paid with a giftcard my daughter gave me. Payment taking off card items shipped and received. Now 8 months later they say my payment disputed by bank who they say says I disputed the payment. What bank? it was a giftcard. They...
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ID
#1275773 Review #1275773 is a subjective opinion of poster.
Service
Amazon Customer Care
Reason of review
Problems with payment