Resolved
Theresa Xhi

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Verified Reviewer
| map-marker Milwaukee, Wisconsin

Resolved: Update address

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Updated by user Jun 20, 2022

Company fixed the issue and I have been provided with discount on future orders.

Original review Jun 20, 2022
Delivery claimed they could not find my address I have been having things delivered for years maybe she should use GPS she called my house and left a very angry message I did not appreciate it thank you have a good day oh I did update my address with customer service Amazon
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Cons:
  • Hard to talk with someone

Preferred solution: Apology

Anonymous
map-marker New York, New York

You won't let me by anything I try but you declined my card so I used it elsewhere and no problem whats wrong with Amazon

Every time i ordered something you deny my payment then i use the same card elsewhere and i have no problem why is thst
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Anonymous
map-marker Akron, Ohio

Reason for review is that I placed an order on Sept 20th for a yardmax lawnmower which has a hight adjustment bar that is to short to clear back will while trying to raise it. I called manufacturer.

I was told there has been several calls regarding that issue and to put in for a replacement. I would rather cancel order and put in for a return please.
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Anonymous
map-marker Ridgewood, New York

I was charged a prime fee and I don't have prime

Hi thank you I was very please with my he person that helped me. Even though I was not able to get all my money back I got back 4 months and Im so grateful.
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Anonymous
map-marker Wooster, Ohio

Un known charges

I'm pissed that u took money out of my bank account without.letting me know so I cancelled my account because now my bank is charging me 60$ fee for not having enough money in my account and I know you don't carelet people know you r going to do that
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Anonymous
map-marker Phoenix, Arizona

Reinstate Amazon Prime sharing

I spoke with Clay and he was going to email me how to share my husbands prime account. For some reason you canceled my account and I need to get it back. Its been over an hour and I still havent received the information. So now Im really upset. My email is lani1026@***.com. Thank you
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Anonymous
map-marker Greenwood Village, Colorado

A package I didn't receive

I order a orange and grey area rug that was $115.60. I did not receive the item. neither can I find it in my Amazon account history, but can see it in the Klarna app. I was also charged a payment of 31.79 with three payments remaining for something I do not have. Spoke with customer service for Klarna about this issue.
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User's recommendation: I would still recommend customer

Anonymous
map-marker Greenwood Village, Colorado

Item not in package

I received an empty bubble type envelope I ordered a minature set that was wine bottles and wine glasses for a minature doll house. It was little and nay have been overlooked. It was not in the envelope when I received it. I would like to get the merchandise. It was only $8 but its the point this company did not send it to me. On Amazon there is no selection that the item was not in packaging. Please advise
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Kendric Xdr
map-marker Tucker, Georgia

Return

Cant get my code off my phone to return my item. Been on the phone with AT&T for 2 and 1/2 hours and cannot get the authorization code to reset my password. They were supposed to email this to me on September 11.
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Anonymous
map-marker Los Angeles, California

Return advice

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I paid for security cameras and extended warranty. I returned the cameras but did not get credit on the extended warranty.
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Deanna B Dxe

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Verified Reviewer
| map-marker Kansas City, Kansas

Charged me bank account account

I was charged 14.99 on my bank account and I have not been a member since 2020, and I was told nothing Amazon could do about it, I have to call my bank and dispute, but Amazon prime took it out of my bank account, the lady said someone else used my bank account, so ok but nothing Amazon prime can do, you took it out but can't put it back in
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Lavita W Jhj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Memphis, Tennessee

My account is not working to watch movies

Nothing is working at all and if I have to pay after a 7day trial it's not going to happen. I'm not any results from it I've watched one moviry
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Preferred solution: Full refund

Doroteo Cmv
map-marker Pensacola, Florida

Package not delivered

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My package weren't delivered,at the time I acknowledge notification that it was delivered it was delivered next door ups drop the ball on this one,I called Amazon and I was informed it will be October 10 before I can get a replacement this is so sad
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User's recommendation: Stay away from Amazon

lisa f Iun
map-marker Van Nuys, California

I need to speak with someone

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You make it too hard to speak with a representative when its an emergency For that reason I wont ever ordered from Amazon again and I will spread the word Especially when it comes to fraudulent phone calls
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Preferred solution: I need to speak with someone a person

Kelly B Chp
map-marker Vacaville, California

Pickle juice

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The one gallon jug of pickle juice was damaged and leaking. The box was stained with pickle juice markings and damaged and the jug top wouldn't stay on the jug bottle. I just don't understand why the delivery person still delivered it. It was obvious that it was damaged goods. I usually have great product delivered. But this was sadly a big mess. Still waiting for new order of pickle juice to be delivered
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Preferred solution: Let the company propose a solution

User's recommendation: Patience

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