Daniel R Bex
#3604913 
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Change an item

4.4
The item did not fit me, I bought a belt that did not fit me. How do I return it and get a new one from you?
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Loss:
$64

User's recommendation: Yes, fine

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Balinda W Jeu
map-marker Texarkana, Texas
#3603134 
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Issues with password and kindle

3.0
Had a very hard time finding a phone number to call into customer service. Please update website to include customer service phone number.
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Preferred solution: Just to have phone number better accessible to customers

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Deborah B Ubt

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 Verified Reviewer | map-marker Van Nuys, California
#3588631 
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Return of item

I returned an item several weeks ago but I still keep getting emails saying it wasn't returned. It is: QHOHQ 3 Pack Screen Protector After returning the item I received this: Amazon Refund Confirmation Hello Deborah, Weve received the item below and have issued your refund. Thank you for sending the item back. Your return is now complete. View return & refund statusAilun 2 Pack Screen Protector... Refund total: $8.34* Refund will appear on your Visa in 3-5 business days. So you did receive the item and confirmed it. But I'm still getting emails saying it wasn't return. Please fix. Thanks! Deborah
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Preferred solution: Confirm again that you received the returned item and stop sending emails saying I didn't return it.

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Debra B Bao

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

 Verified Buyer |

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 Verified Reviewer | map-marker Chicago, Illinois
#3480319 
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I didn't get my orders

Amazon - I didn't get my orders
Amazon - I didn't get my orders
I made my orders and paid for them then Amazon locked the account and never delivered my items and I never received packages or a refund and its been almost 2 months
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Loss:
$1200

Preferred solution: Let the company propose a solution

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Anonymous
#3347101 
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Item issue

1.0
Amazon - Item issue
Amazon - Item issue
Amazon - Item issue
Amazon - Item issue
Well I bought my husband dole cherry fruit cups two boxes because there his favorite treat since he has stage 4 kidney failure and blood cancer he really doesn't enjoy much food even thou I got my money back it doesn't composite the smile eating them which brightens my day was not able to get I'm just hurt
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Pros:
  • Wide selection of items
Cons:
  • Hard to get refunded

User's recommendation: Be careful

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Helpful
Anonymous

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 Verified Buyer | map-marker New York, New York
#3322779 
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My packages keep being left in the garage

Amazon - My packages keep being left in the garage
Amazon - My packages keep being left in the garage
Amazon - My packages keep being left in the garage
Almost every time my package is being delivered the delivery personnel always put my packages in the garbage and then got some nerve to take a picture asking how did we do ?
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Anonymous

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 Verified Buyer | map-marker Chicago, Illinois
#3315102 
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I cancelled an online Order within an hour of making it. I had realized I already ordered and was waiting on delivery. Even though I contacted the seller right away to cancel…. They proceeded to ship

Amazon - I cancelled an online Order within an hour of making it. I had realized I already ordered and was waiting on delivery. Even though I contacted the seller right away to cancel…. They proceeded to ship
Amazon - I cancelled an online Order within an hour of making it. I had realized I already ordered and was waiting on delivery. Even though I contacted the seller right away to cancel…. They proceeded to ship
Amazon - I cancelled an online Order within an hour of making it. I had realized I already ordered and was waiting on delivery. Even though I contacted the seller right away to cancel…. They proceeded to ship
They also were very quick to charge my account. So not even within 12 hours of the order being made and cancelled both last night and this morning it appears to have been shipped!!! Lol . It will be refused.
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Anna F Fih

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 Verified Buyer
#3183319 
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Never got the order I've placed

2.3
Amazon - Never got the order I've placed
I have placed an order since november .i was told that the items was send back to the seller. I have never got my package . So I just need my refund
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Loss:
$67
Pros:
  • Good service
Cons:
  • Bad service

Preferred solution: Full refund

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Anonymous
map-marker Louisville, Kentucky
#3752618 
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Account concern

I was never able to speak with anyone. I called during my appointment time but no one answer the phone.
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Anonymous
map-marker Irving, Texas
#3747330 
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Charges to my credit cards

I got charge twice to my card account without my authorization, the bank cancel my old credit card and I waiting for my new by mail
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Shanetra Jct
map-marker New Orleans, Louisiana
#3716457 
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Someone hacked my account need to stop order

A purchase of 1500 dollars is being withdrawn from my account that I never purchase please stop transaction
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Jeff H Bof
map-marker New York, New York
#3699972 
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Questions about cancellation and account credit

I was charged for an item costing $85.59 I still haven't received a credit for the cancelation as of now.
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Loss:
$86

Preferred solution: Full refund

User's recommendation: Be patient

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Ann W Bse
map-marker Orange, Ohio
#3693745 
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Missing return

I got an email from Amazon saying both items were returned from Kohls. Now it is says one if the two are missing. You can look at my account to see the maessage from you.
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Preferred solution: Full refund

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Sherry O Wfg
map-marker Centerburg, Ohio
#3688523 
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I have a question about an item I ordered

I bought the replacement bands for my garmen vivofit 3 and I just bought a shirt to wear with the teal blue band but the second time I used it the clasp broke. Is there any way that I could get a new one?
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Anonymous
map-marker Seattle, Washington
#3655260 
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Questions on account