Kelcee Wpw
map-marker Schenectady, New York

A very late delivery

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This was only the second time I had a late delivery that ended up being canceled but it would be great if they had a better way to get in touch with a person when there were questions.
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Anonymous
map-marker Lafayette, California

Fraud on my acct

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Someone accessed my prime account & charged several online things. They had no permission to do this. The amazon rep I spoke with was named Purple. She was so helpful & nice to deal with. She found the TV that had accessed my acct & disabled it from charging to my acct. Also she has started the request to refund the charges back to my carge acct. Purple is the BEST!!!
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Anonymous
map-marker Mansfield, Massachusetts

Speak with agent

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Neefed toclose an expired credit card. ..credit card was expired because amazon allowed fraudulent charges and expired card was incurring fraidulent charges from amazon fraud customers
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User's recommendation: Dont submit credit card data to firestick related customers

RAJPUT N Bhb

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Verified Reviewer
| map-marker Ahmedabad, Gujarat

My I am Narendra Singh Rajput.mo, 999841****. I am from Ahmedabad Gujarat, India. I am a regular customer of yours. I had taken Nokia g21 mobile from you. Now I also want to buy another mobile but I a

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Amazon - My I am Narendra Singh Rajput.mo, 999841****. I am from Ahmedabad Gujarat, India. I am a...
Amazon - My I am Narendra Singh Rajput.mo, 999841****. I am from Ahmedabad Gujarat,... - Image 2
I am Narendra Singh Rajput.mo, 999841****. I am from Ahmedabad Gujarat, India. I am a regular customer of yours. I had taken Nokia g21 mobile from you. Now I also want to buy another mobile but I am facing problems in purchasing it. You are requested to request that your customer service number is not available in India. hope you don't offend
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Resolved
Alfred M Xxt

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Verified Reviewer
| map-marker Moreno Valley, California

Resolved: Return

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Updated by user Oct 05, 2023

Company fixed the issue and I have been provided with apology. Called customer service, my issue was that a product I bought a month ago, the circuit blew up, it was not under warranty anymore, But they returned 70% of the cost.

Original review Sep 19, 2023
They charge shipping fees without checking the customer, please check your purchases and only click when is free
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User's recommendation: Check your shipping fees before you buy

Anonymous
map-marker Circleville, Ohio

About a return need to speak to customer service please

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Manufacture defect the threads on flag stand was defective The second one I got in the return is kind of bent but its usable.
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User's recommendation: It’s hard to order something because if it’s defective then you’ve got a return and that’s a lot of work so if you go into the store and buy it, you can see what you’re getting. That’s the only thing I have a complaint about when ordering merchandise.

thenameforcorey t

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Verified Reviewer

Hacked account

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my *** amazon account got hacked and they changed my password and phone number on my account so I can't reset my password and get into my account. amazon has no way to disable or close your account unless u sit on call for 2 and a half hours waiting for a person. I'm srry but I work 2 jobs and wen I'm not working I'm sleeping so I genuinely don't have Time to take care of it and I need to cancel and delete my account so I can open a new one. thabk god I just got a new debit card so they weren't able to purchase anything with my money.
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Pros:
  • Sht
Cons:
  • Sht

Preferred solution: I'd like for my amazon account to be deleted so I can open a new one cause I can't access my current one do to being hacked

User's recommendation: don't ever store your card info on a website permanently I mean ever . *** the convenience it's not safe.

Anonymous
map-marker Glendale, Arizona

Fossil Women wallet

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It said on my tracking report that it must be lost. Did not get here Sep 12, 5pm -10pm. So I called and talk to a nice gentleman, and he ordered another wallet. they both came on the 14, of Sep. I will be sending one back. Thank You.
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George K Abu

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Verified Reviewer

You asked me for it.

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Amazon - You asked me for it.
Amazon - You asked me for it. - Image 2
I ordered a $335 + hammock for my sons family. It was delivered with the outer package damaged and the inner frame had *** punched into the frame. My son lives 4 states away. I got a return authorization/return label and sent the info to my son with my account info. He shipped the frame via UPS and was charged around $156. That is totally unfair since the product is being returned for damage NOT because it was unwanted.
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Loss:
$159
Pros:
  • Good variety
Cons:
  • Return and especially refunds improvement

Preferred solution: Full refund

User's recommendation: Don’t send an expense gift to someone you love that is in another state in case it is delivered damaged and needs to be returned. In this case the cost of returning a damaged product was almost half the cost of the product. Unfair.

Mertie Rrj

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Verified Reviewer
| map-marker Carthage, New York

Don't know what all these charges are for

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It never got resolved because I waited and waited and waited for the man to come back on the line and then we got disconnected. And I had had a enough.
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Randolph C Yfa

To cancel and order

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I placed an order with the wrong payment and I need to cancel it and reorder it with the right credit card.
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Preferred solution: Full refund

Anonymous
map-marker Portland, Maine

Question about a charge

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I was notified about a credit card if I signed up for a credit card I would receive a Amazon gift card they sent me bill for a credit card so misleading. I don't have the pay for credit card bill. Not a happy customer Trisha King
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User's recommendation: I believe this is a scaM

Nayely Rvu
map-marker Reseda, California

Mixed up packages that were delivered

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I reported that my deliveries were delivered to the wrong address. That issue may be fixed, but initially I had set up my deliveries to be placed in the breezeway and the drivers continue to put the packages at my front door in the rain, etc. Going forward, all deliveries need to be put in the breezeway out of the weather. Thank you.
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Robert R Qpa

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Verified Reviewer
| map-marker Thiruvananthapuram, Kerala

Filter & pump won't work with my pool

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No help told to contact seller. Seller only open Tuesday- Friday will not know anything about my problem till Tuesday
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Loss:
$20
Pros:
  • Usual great service use regularly
Cons:
  • Pass the buck on what you order from them

Preferred solution: Parts to be able to use the pump & filter

User's recommendation: Buyer beware

Pamela G Ppt
map-marker Moscow, Moscow

All good

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Amazon's influence on modern commerce and technology is undeniable. While it provides unparalleled convenience and services, its growth has also sparked important conversations about its societal and economic implications.
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