Amazon
Reviews and Complaints
Cancel charge from Amazon Marketplace US Seattle
Preferred solution: Full refund
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Verified ReviewerI like Amazon until I need information. Please contact me as promised.
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Verified Reviewer | Fish Hoek, Western CapeKohls at 4444 13th Ave S Fargo ND 58104 did not process the return of the 2 sequined tops I took to Kohl’s. They scanned the sticker on 1 top twice. I only received credit on that one, but not on the.
- Big variety of items
- Returns
Preferred solution: Full refund
User's recommendation: Don’t return items at the Fargo Kohl’s store
Damaged item
- Usually very accurate at delivery date
- Looks like they have problems with delicate food items
Preferred solution: Full refund
User's recommendation: Packaging for delicate items is unacceptable
Need assistance for prime tv
Canel order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Philadelphia, PennsylvaniaA charge on my card
Charged for something I returned
No satisfaction with company and want to make others aware.
I called regarding a non functioning fire stick. After countless troubleshooting steps that did not work, the Amazon representative stated that I should buy another one: that there were problems with the fire stick in my possession and they were offering a discount on the new one because of the existing problems.
She offered me a 20% discount on the new purchase but only after I received it. I requested an email stating the offer which she sent.
Upon receipt of the new fire stick, I contacted Amazon. I was transferred six times to no avail. I received an email denying my claim.
I called another time and again was transferred several times. I spoke to someone in the Escalation department who stated there was no program for refunding me($7.84) because I paid with a gift card. He offered two months free for a streaming service that I did not want. I was transferred once again to someone in the Retail department (this was the second time for this department) and was told that they have no policy in place for such a refund and it shouldnt have been offered.
I explained to him that the representative who made the offer is employed by Amazon.
How would I know that I shouldnt receive a discount. Her misrepresentation of her employer is her employers issue and not minefurthermore, your word is your bond! He talked over me, stated I would not receive the refund and eventually hung up on me. I also received an email to that effect.
I worked in customer service for many years.
I have never experienced such poor service in my life.
It extends from the front line employees to the supervisors. We are talking about $7.84.
What I learned: Amazons word is not their bond.
User's recommendation: For me, I have cancelled my Prime streaming
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCant watch my prime
Preferred solution: To talk to someone who cld resolve our problem
User's recommendation: Don't even
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Newcastle, New South WalesDouble charge
- Customer service
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Adelaide, South AustraliaDid not get my package
- 11 or 500
- 11 or 5000
Preferred solution: Re delivered my item
User's recommendation: Fair
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Lockport, New YorkLooking good
User's recommendation: Keep shopping at Amazon
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharges on card
- No customer service
Preferred solution: Answers to two charge amounts I did not make.
My packages were lost
Preferred solution: Full refund
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