Amazon Reviews and Complaints
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Amazon review in Honolulu, Hawaii: Beware of Fraudulent Shipping Charges
Beware of fraudulent and misleading shipping charges if you use 1 Click. One vendor showed $0.00 shipping and I was billed $24.95 for an item smaller than a tube of tooth paste. This was via Std USPS shipping. Flat Rate Priority would have been cheaper. Another rate was shown as $1.50. I was billed $7.99. I called Amazon and they claim it is the vendor's problem. The problem is theirs because their website is giving misleading and fraudulent information. They offered me $10 concession. I could have bought the first item anywhere else and it would have been cheaper with shipping included.
AMAZON WIRELESS LIES AND DECIEVES
I PLACE A ORDER WITH AMAZON WIRELESS ABOUT 2 WEEKS AGO FOR 1 SAMSUNG DROID CHARGE AND 2 HTC THUNDERBOLTS. WHEN MY FIRST ORDER CAME TO ME THE SCREENS WHERE CRACKED AND UNABLE TO WORK. SO I CALLED AMAZON WIRELESS A FEW DAYS LATER WHEN I GOT TO SEE THE PHONES BECAUSE I WAS DEALING WITH A DEATH IN THE FAMILY. THEY TOLD ME THEY WOULD SEND ME REPLACEMENTS, WHICH THEY DID DO BUT THESE PHONES ALSO CAME TO ME DEFECTIVE!!! THEY WOULD NOT CHARGE OR TURN ON. SO I CALLED THEM BACK TO GET THESE ONES REPLACED AND I WAS TOLD THAT I HAD TO SEND THE BROKEN ONES BACK TO THEM IN ORDER TO GET REPLACEMENTS. I REFUSED TO DO THAT BECAUSE I GOT SCREWED 2 TIMES ALL READY, HOW DO I KNOW IT WOULD NOT HAPPEN AGAIN. I TOLD THEM TO SEND ME WORKING PHONES AND ONCE I GET THEM AND SEE THAT THEY WORK, THEN I WOULD SEND THE BROKEN ONES BACK TO THEM. THEY REFUSE TO DO THIS!! I HAVE ALREADY REPORTED THEM TO THE FTC AND THE BBB ABOUT WHAT IS GOING ON. I EVEN TOLD THEY WHILE I WAS ON THE PHONE WITH THEM AND THE REP SAID TO ME GO AHEAD I DON'T GIVE A F---!!! I WAS TREATED WITH DISRESPECT AND TREATED LIKE I WAS A PIECE OF DIRT. THIS SITUATION HAS ME SO STRESSED OUT THAT IT IS EFFECTING ME AT HOME.... BECAUSE THEY SENT ME DEFECTIVE PHONES 2 TIMES IN A ROW, I HAD TO CANCEL THE ACTIVE LINE I HAD WITH VERIZON WIRELESS FOR THESE PHONES. BECAUSE OF THAT I'AM STUCK PAYING THE EARLY TERMINATION FEES OF $350.00 FOR EACH LINE THAT COMES CLOSE TO $1000 THAT I'AM STUCK PAYING TO VERIZON WIRELESS ALL BECAUSE AMAZON WIRELESS WANTS TO GO AROUND AND BE *** AND SEND DEFECTIVE PHONES. I ALSO CALLED THEM 2 DAYS AGO AND I WAS TOLD THAT MY ACCOUNT IS NOW ON HOLD AND NONE OF THE REPS CAN ACCESS IT TO TELL ME WHAT IS GOING ON. I WAS TOLD THAT I SHOULD HEAR FROM SOMEONE IN 24-48 HOURS WHICH IS ANOTHER LIE. I CAN'T EVEN ACCESS MY ACCOUNT FROM THE WEBSITE NO LONGER, MY LOGIN NAME AND PASSWORD DO NOT WORK NO LONGER ON THE WEBSITE.. WHEN I SPOKE TO THE REP 2 DAYS AGO HE TRANSFERRED ME TO THE SUPERVISOR AND HE TOLD ME TO STOP CALLING THAT THEY ARE NOT GONNA DO ANYTHING ABOUT THE SITUATION AND TO GO *** MYSELF AND REPORT THEM TO WHO EVER I WANT TO.... THE END RESULT THAT I WANT TO HAPPEN IS THE PHONES GET REPLACED AND I WILL SEND BACK THE BROKEN ONES ONCE I SEE THAT THE PHONES I GET ARE IN WORKING ORDER... OR THEY REFUND ME THE MONEY THAT I HAVE TO PAY TO VERIZON WIRELESS BECAUSE OF THE CANCELLED PHONE LINES WHICH IS $350 ADD BY 3 LINES..... I WANT THEM TO PAY..............
AMAZON WIRELESS SENDS DEFECTIVE PHONES
I ORDERED 3 CELL PHONES FROM THEM 2 HTC THUNDERBOLTS AND 1 DROID CHARGE!! I RECEIVED THE PHONES BUT THEY ALL CAME WITH CRACKED SCREENS, I HAD A DEATH IN MY FAMILY AND WAS NOT ABLE TO SEE THE PHONES UNTIL A FEW DAYS LATER. I CALLED THEM AND THEY SENT ME REPLACEMENTS BUT THESE ONES ALSO CAME BROKEN TO ME, THEY WOULD NOT CHARGE OR TURN ON. I BELIEVE THAT THEY ARE SENDING THESE BROKEN PHONES ON PURPOSE. I CALLED THEM FOR 4-5 DAYS NOW TO GET THIS SOLVED AND THEY TELL ME THAT I HAVE TO SEND THE BROKEN ONES BACK AND THEN THEY WILL SEND ME THE REPLACEMENTS. I FEEL IF I DO SEND ALL THE BROKEN PHONES THAT THEY WILL SCREW ME AND NOT SEND THE REPLACEMENTS. SO I TOLD THEM SEND ME WORKING PHONES AND WHEN I SEE THAT THEY WORK AND THERE ARE NO PROBLEMS WITH THE PHONES I WILL SEND BACK THE BROKEN ONES. I HAD TO CANCEL MY 3 ACTIVE LINES WITH VERIZON WIRELESS BECAUSE OF THIS. THAT MEANS I HAVE TO PAY $350 CANCELLATION FEE FOR EACH LINE THAT WAS SHUT DOWN. THERE IS NO POINT TO HAVE ACTIVE PHONE LINES AND PAY EVERY MONTH FOR THEM WHEN THE PHONES DO NOT WORK. SO I HAVE FILED A REPORT WITH THE FTC AND THE BBB ABOUT EVERYTHING THAT HAS BEEN DONE AND SAID TO ME OVER THE PHONE. THE ONLY PROBLEM IS THAT SOMEONE ELSE HAD LISTENED TO THE WHOLE CONVERSATION AND IS A WITNESS TO THIS. ALL I WANT IS THE PHONES TO BE REPLACED, ONCE DONE I WILL HAVE NO PROBLEM SENDING THE BROKEN ONES BACK. BUT NOT BEFORE. MY NEXT STEP IS TO GO TO SOMEONE HIGHER UP IN THE COMPANY. I MIGHT EVEN EMAIL THE OWNER OF AMAZON AND SEE WHAT HE HAS TO SAY ABOUT THIS...... GET AMAZON WIRELESS TO REPLACE MY BROKEN PHONES AND WHEN I SEE THAT THEY ARE WORKING AND NOT DEFECTIVE THEN I WILL SEND BACK THE BROKEN ONES. IF THEY REFUSE THEN I WANT COMPENSATION FOR THE AMOUNT OF MONEY I HAVE TO PAY BECAUSE OF CANCELLING THE ACTIVE LINES WITH VERIZON WIRELESS. OR MAYBE I WILL GO AND TALK TO A LAWYER AND SEE WHAT CAN BE DONE ABOUT ALL THIS. I'AM GOING TO POST THIS ON MY FACEBOOK PAGE, MY BLOG AND MY TWITTER PAGE AND THEN I AM GONNA FILE COMPLAINTS ON ALL THE CONSUMER COMPLAINT WEBSITES. THEN I AM GONNA TELL EVERYONE I KNOW NOT TO BUY FROM AMAZON OR AMAZON WIRELESS. TRUST ME THE INTERNET IS A VERY POWERFUL TOOL TO USE .....I MIGHT EVEN REPORT THIS TO A BUNCH OF NATIONAL NEWSPAPERS ALSO. I REALLY DO NOT THINK THAT AMAZON WIRELESS NEEDS THIS EXPOSURE. SO JUST DO WHAT I ASK AND REPLACE MY PHONES AND U WILL GET UR BROKEN PHONES BACK SO SIMPLE AND EASY TO DO.......
This is reply from Amazon.com denying truthful information. This amounts to Amazon protecting bad practices (Adorama retained order from me through deceptive mail and did not honor commitment): ============Excerpts from Amazon's mail Dear ..., Thanks for submitting a...
Amazon Shipping Service
Amazon closed my account and steal my money
Hello I have 250 $ in my gift cards account at amazon, and I made order for mobile Nokia , and sent them prepaid card details to use it in my method payment, but they closed my account with no reason and steal my money, I sent many emails but there is no answer, I don't know what I should do? I can't believe that they are diffidently thieves , I used to buy from many websites , and it is my first time to face this problem . can any one help me please? How can I get my money back? Thanks
Amazon Gift Card
Amazon seller ripped me off
I bought a used textbook for my Chemistry 101 class online from amazon, they were having a good deal available so I snagged a new copy for a relatively low price. When the book makes it to my door it is in a perfectly fine box and when I first opened it the packing was all intact. But when I opened the packaging all the way I saw a scratch right across of the top of the book, and it is very noticeable. I later also saw a price tag on the book that said $4. When I contacted the seller he denied he shipped it out with a sticker or scratch, and when I contacted Amazon they said that they would look into this issue. It is now the end of October and this claim was brought up in june, as I have been waiting for some compensation for getting ripped off over 50 dollars for buying a supposedly new book. Amazon is just bad, they dont care for consumers who put their money and faith into used sellers. They need either customer service or regulation on used items, or both. Still waiting on the response as of now.
Amazon Customer Care
Amazon.com stole my money - acct under review
I bought $250 worth of merchandise from amazon using gift cards that were bought for cash. Once I redeemed the gift cards, they put my account under review. I called customer service, but it turns out its only an answering service. I was promised every time they would get back to me in 24 hours and nobody ever got back. They told me my account was under review. Order was placed in September, and no resolution until now. Seems like Amazon is stealing clients' money especially money they control like gift cards or money from amazon merchants that they can freeze at will. I will wait another week for a resolution and then I will file a claim in small claims court. I will never again buy anything from Amazon. Having read other customers/vendors feedback it seems like this policy of stealing funds from customers/vendors is new. Customers and vendors beware! And if you have the time and money, sue them and publicise your case anyway you can (i.e. youtube, print media, investigative journalists, blogs, etc). They must pay!
ONTRAC has screwed up again with an item from Amazon that I really need in two days. Beides previous late deliveries in the past this one was never delivered as they claimed!! I have been paying for Prime service for almost three years and spend thousands with Amazon...
I was given a couple hundred dollars in gift cards for Amazon.com. I went in to make my purchase and Amazon refused to accept their own gift cards for the items I was was attempting to purchase. If they are not going to accept their own gift cards on items it should...
Amazon Gift Card
I have tried at least 7 times to purchase a kindle cover – each time the order goes through then i immediateley get an email saying the details i put in don't match the banks (for my credit card). The really frustrating thing is the first couple of times were with...
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