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Got screwed out 139.98 bucks by amazon.com
Got screwed out 139.98 bucks by amazon.com
Got screwed out 139.98 bucks by amazon.com
Got screwed out 139.98 bucks by amazon.com
Got screwed out 139.98 bucks by amazon.com
I bought this thing seeing as it said leather, not knowing it was fake leather. Now that I admit is my fault as I wasn't quite paying attention to what I was reading. I just wanted the jacket. It was shipped using DHL, who kept getting the wrong address. Got here a few...
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5 comments
Anonymous
#1291258

Good for you! I wish you luck in court.

I too, used to love Amazon. I have to do ALL my shopping online because I am very sick and thus disabled. Lately they won't let me return anything!

I only return items if the reason is legitimate such as being defective or not turning out to be anything like what they describe online..or similar reasons.

I too am Done with them.

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Review
#374606 Review #374606 is a subjective opinion of poster.
Loss
$140
Tags
  • Small claims court
I ordered several items through Amazon.com and some of the items were sold by third party sellers that go through the same website. Well, two of the companies...A&E Designs and Woody's Books, became two of the worst experiences of online shopping in my ***...
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Review
#374279 Review #374279 is a subjective opinion of poster.
Service
Amazon Customer Care
Loss
$60
This is regarding an order I placed originally on December 10th for a Christmas gift for my daughter. (A play kitchen).The first shipment received was the incorrect product. Not what I ordered. It was a play kitchen, but it was like they just picked a random one and...
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1 comment
Anonymous
#591445

Maybe you do just need to vent & that is fine. But really?

50lbs? You are going to complain about having to lift 50lbs? What are you 7 years old? I am sure your kid weighed more than that when she was 3 years old, but i bet you still picked her up every time she asked you to.

Oh & just a little bit of info for you, for future reference, you wouldn't have had to take the package any further than your front door. Amazon sends you the return label, you box it up you stick the sticker on the package, you call who ever the label is through (usps, ups, fedx, etc) & they come right to your door & pick up that super heavy 50lb item. now aside from the weight rant, depending on what the silly toy was made out of it might have just been off-gassing. You see when you buy your kid toys that are made out of stinky chemicals like PLASTIC, they have to off-gas, it's what gives cabbage patch kids & my little ponies that distinctive smell.

Unfortunately sometimes the fumes do smell like gasoline, but that is the price that you pay for buying your kid a plastic kitchen.

On the upside though, you now have two plastic kitchens for your kid. =)

Review
#373226 Review #373226 is a subjective opinion of poster.
Loss
$134
Tags
  • Christmas gift

AMAZON HOLDING CREDIT CARD INFORMATION, GIFTCARD, AND PROMOTIONAL FEES IN LIEU OF OUT OF STOCK MERCH

In December 2012, I purchased a game console from a trade in of text books in which I received a gift card. Found out 10 0f 13 books was received. Asked amazon about the 3 missing books. "You are responsible for the books". Compalined to customer service, and was given promotional credit for missing books. OK. Used gift card, promotional credit, and credit card to purchase console. Found out that game console is temporary out of stock (Over 14 days). Told that I could cancel, and order from other sellers. 1/5/13 and item is still out of stock. Why ask consumers to purchase items out of stock? why tell consumers that their credit card will not be charged until item is shipped? Oh! I forgot. consumer can not use promotional credit to buy items from other sellers who charge extra for shipping. Drum roll! Answer to each question above is simply frAud with a capital A(mazon). Please take a moment to contact the Attoney General in your state. DO NOT PURCHASE ANYTHING FROM THIS COMPANY. Amanzon must be stopped. Reminds me of Shame Stop, if you follow my aim.
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Review
#372897 Review #372897 is a subjective opinion of poster.
Product
Amazon Gift Card
Loss
$80

Amazon Screws Sellers Unmercifully

I have been selling on Amazon for years. With nearly a 100 transactions I've only had a few that the item wasn't satisfactory to the buyer in which I always refunded their money. After this happened a few times I started to become leary because it always happened with electronics in which the buyer claimed it was broken when I had checked to see if it was working before I shipped it.Finally the situation came to a point when I purchased 4 brand new factory-sealed Android Nextbook tablets on Black Friday and put them on Amazon to make a fair profit. Two of the transactions went normal. One buyer claimed they accidentally bought two of the same item and wanted a refund, so they sent it back and a refund they got. Yet it was opened and I mistakenly trusted it was still brand new. It wasn't until I resold it and this customer claimed I sold them a "haywire" defective item that I realized the first buyer had probably switched items and sent it back. The last instance was one in which the buyer claimed they didn't want it anymore. I told them since it was an opened electronic item I couldn't give a full refund, in which they immediately submitted an A-to-Z claim saying it was defective and broken. Of course Amazon believed sellers in both instances, even when I tried to explain I had sold "brand new" items. These instances cost me over $200 dollars and permanent lose of seller priveleges. Sellers beware on Amazon. There are many fraudulent/ignorant buyers out there and Amazon won't protect you from them!
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3 comments
Anonymous
#1083387

Yes Nextbook 8 inst very good. I am so sorry you had that happen.

I attempted at the first of the year to return both my Nextbooks because they wouldn't even come on properly and both overheated that first day.

Walmart only has 15 day warranty and they admitted a HIGH VOLUME of people having issues with them.

Nextbook refused to help and told me to return it to the store only the store could honor their warranty......DONT EVER BUY A NEXTBOOK!!!!!!!!!!!!!!

Anonymous
#827750

I agree. I sell on Amazon and to them the buyer is always right. I manufacture a product and sell direct. I don't buy and resell items. You would think Amazon would have enough sense to look at the all the correspondence between yourself and the buyer and say HEY!!! the buyer didn't want it and said it was open so he has the right to charge up to a 50% restock fee. But no those 100% *** don't follow there own rules.

What I do is price my product high on Amazon. I mention in various locations on the sale pages that it is manufactured and sold by (MY COMPANY NAME). This is also my website name minus the dot com. As you know it is against Amazons policy to advertise your web site or email.

If a potential buyer likes my product they will most likely research my company name on the internet, find it and go to my web site where they will now find my product at a much lesser price. NOW THEY BUY IT. Now my profits are higher. I screw Amazon out of there fees of 15%. If I sell an item on Amazon at a higher price I still win as the buyer paid full retail price. Buy the way my items are priced at $150-$250. I get screwed at 15% with Amazon.

Anyone can do this. If you buy and resell various items. Get a fictitious business name from your county (it is cheap) and a domain name for example; specialtyproducts.com. Try to have the same business and domain name (it makes it easier). Start a $20-$40 a month web site (eCommerce) like Shopify, Volusion etc., Set up a Pay pal Account where deposits go.

Now on your product pages on Amazon in various locations place sold by "specialty products". Chances are the buyer will look for your site. Let Amazon and eBay be you billboard.

Arlethia
#798926

Report this crime to the Better Business Bureau.

http://www.bbb.org/alaskaoregonwesternwashington

Amazon has a really bad habit of sticking it to their sellers. Don't let 'em get away with it. The more we unite, the bigger a message it sends that we will not be screwed over by these thieves.

I was duped out of a brand new Playstation 4 and Amazon is refusing to do anything about it.

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Review
#372496 Review #372496 is a subjective opinion of poster.
Product
Amazon Tablet
Loss
$250

A to Z Gaurantee does nothing for Christmas Presents! | Amazon review from Columbus, Ohio

As the busy shopping season dawned upon us in November, I decided to purchase a present for my kid nephew early in November to avoid extra shipping costs to receive the item by Christmas. So I purchased a $90 aquadoodle Thomas Train set and received it November 11th. Great, I thought! I had it all wrapped and under the tree come December. We opened the gift on Christmas day 12/25/12. My 2 year old nephew was excited and wanted to play with it immediately. We hurried to put the batteries in and begin playing the this toy that you draw a train track and this thomas train follows. So the batteries went in the train and bam! Train moves in circles. This isn't right, ,I thought. I fiddled with the train to find out the entire left side wheels do not move. Changed batteries three times and again same thing. Well, I thought this is awful of me but I have to take it back, I tell my dear nephew, but I promise to give you a new one that works. After some tears he agreed. I contacted Amazon seller, 911Drugstore. After 8 days and three more attempts to contact I decided to call Amazon customer service for help. The customer service rep named Kim, was so understanding. I began to feel confident that I would not be ripped off as a consumer. She helped file an A to Z claim. This is where things went so very wrong and I say SHAME ON YOU AMAZON!! The claim department responded within 24 hours (yea!) unfortunately telling me they will close my claim because I did not contact the seller within 14 days. Well in my claim, as written by an Amazon customer service representative herself, it stated that this was a Christmas gift so it was not opened until after 14days. Clearly, this claim department did not care, but did say the seller would agree to return the item, provided I pay shipping. I responded asking where's my protection here if you've cancelled my claim? And received another harsh email stating my claim is closed it's past 14days. How awful of a company to not listen to consumers and side with a seller that clearly does not want to take any responsibility for this quite expensive purchase! What happened to understanding that some amazon purchases are Christmas gifts and may not have been opened within 14 days of purchase? So Amazon claims this: Holiday Returns Policy Items shipped by Amazon.com between November 1, 2012 and December 31, 2012, may be returned until January 31, 2013, for a full refund, subject to our other return guidelines listed below. I meet all return guidelines listed too. So, THIS IS FALSE!!! BUYER BE WARE!!!!! This A to Z claim was closed telling me past 14 days but then Amazon posts this holiday return policy! Does this make sense? I've been ripped off completely and to make matters worse my poor nephew had a toy taken away that I cannot replace!
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2 comments
Anonymous
#799859

You put yourself in that situation Why blame Amazon? A house cat has more common sense than that.

Always have a backup plan.Youhave time enough to cry on this page put it to better use.Live and learn you angry gits make me sick. :x

Anonymous
#590125

The holiday return policy is only for items fulfilled or sold by amazon, not items from sellers who have their own return policies which are stated on their seller page. I'm sorry for the heartache of your situation though.

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Review
#372482 Review #372482 is a subjective opinion of poster.
Service
Amazon Customer Care
Loss
$90

What a joke | Amazon review from Baltimore, Maryland

purchased a case from one of the sellers on Amazon, Boxwave returned paid to have a signature so they would not be able to say they didn't get it. Well they did get it and now amazon will not help me get my money back even thought the customer service rep saw on the post office site that the item was signed for. I am now looking for some where else to get my books, etc. they are just after the money. customer service sucks. what do you do when a company like amazon just laughs in your face.
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Review
#372060 Review #372060 is a subjective opinion of poster.

Amazon prime

Everything started on december 25th. I ordered a galaxy note 10.1 from amazon and decided it was time to get amazon prime since I usually order quite frecuently from amazon. So I got the 2 day shipping since I'm moving to florida (currently in CA) tomorrow. Short story: package hasn't arrived yet and the support people gave me an extra month of amazon prime and they shipped the package again yesterday for overnight (or at least that is what the guy sais) but site says it will be delivered by january 2nd. Great solution amazon! I won't be here by then! So obviously i'm not interested on extending my amazon prime membership since it sucks and I'm gonna have to look for the *** thing in florida after I finish moving which sucks couse I really wanted it before.
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Review
#371440 Review #371440 is a subjective opinion of poster.
Service
Amazon Membership
Loss
$543

Amazon sent wrong items, won't fix it

My brother purchased 4 DVD's for my children for Xmas. He's in UK (Zone 2), we're in Australia (Zone 4). Amazon sent Zone 1 (North America only). So, when we sat down to watch one of the DVD's it didn't work and the children were quite upset. I then emailed a compaint to Amazon, who refused to do anything without an email from the purchaser's email account. I told them I didnt want him to know, and sent a copy of the order note. They then want me to pay for replacement items (then promise to refund, but I dont trust them to be capable of that), or to send them back (and be refunded a max of $15). Pretty hopeless! I've now let my brother know how they've totally stuffed it all up and ruined the gift. We'll see if they respond to him. At the very least they should issue him with a refund, and we'll just bin the DVDs.
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Review
#371322 Review #371322 is a subjective opinion of poster.
Product
Amazon Account

Amazon.com-Bad service can't be submitted if issued a credit.

I placed an order on Amazon.com on December 15, 2012. The company Hot Topic took my money and sent me an email that item was shipped. When the item never arrived, I emailed them twice. When they finally responded, they said the order never went through and that they didn't have my size any longer. Since they gave such terrible service, I wanted to complain so other shoppers know what bad service Hot Topic provides. However, you are not allowed to rate a seller if they give you a refund. So Amazon might have thousands of unhappy customers out there that have no place to warn other customers of their bad experiences!!
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Review
#371225 Review #371225 is a subjective opinion of poster.