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Amazon.com do not care about sellers any more been scamed.

buyers leave feed back who can not clearly read the comments that i leave under the item i am selling for an example they say they are missing the book when i told them i only have the tape and i am missing book then they make me look bad amazon.com refuse to remove this feedback so i look like a bad seller amazon.com is nothing but a scaming sight you will get screwed every time by selling here any buyer can lie and say anything about you and clearly get away from it amazon had this to say when i called them (we do not give a *** about who you can you can call the BBB.org all you want to ) as you can see they do not care about you as long as you pay them the seller fees and *** the seller like allways.
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1 comment
Anonymous
#11971

Seller for several years...have those same feelings somedays. The BEST thing you can do is leave a RESPONSE for the negative feedback(basically point out the facts)...also leave NEGATIVE feedback on the BUYER also!

Review
#120584 Review #120584 is a subjective opinion of poster.

AMAZON HELPED A PERP STEAL MY IDENTITY

I bought 2 books on amazon.com on 2/29. On 3/1 there was a charge for $1086 that I didn't make. I called the company and they told me they didn't see the charge and wouldn't do a search by the credit card number. When I saw another charge from another online vendor I called them and they serached the card right away and told me that someone was operating as me and attemptign to buy items but they blocked the sale. I immediately cancelled the card and then proceeded to call amazon.com to find out what had been purchased and stop the order. They refused to tell me anything, saying they did not see the carge and said they'd forward the complaint their fraud dept. to investigate. They would not allow me to speak directly to the fraud dept. After five different calls I managed to get the ifnormation that the identity thief had my name, address, and unlisted phone numbers as well as debit/master card info. The credit card never left my side. I also learned that a computer was purchased and was being sent to my house. I was terrified: did this mean a criminal was watching my home to pick up his or her stolen goods? I proceeded to try and get amazon to stop this order. They would not, because they determined the order was "legitimate" as it was by a known customer and being shipped to a known address. Even though I was the customer and verified all the info, except for the fake email the thief used to set up a new amazon user account, they would not allow me to cancel the shipment, telling me they had to protect the account holder's privacy. Finally on my 6th call to the company I got a great CSR who looked up the credit card number (all the other reps said they didn't have the tech. to do so.) and kept me on the line while he tried to stop the shipment. By this time, the shipment had gone through but, bizarrely the thief had canceled it and it was being routed back to the amazon partner seller. The amount of this purchase makes it a felony crime and a police investigation is under way. The only place a phisher could have gotten my info was from amazon's site. The company's absolute lack of cooperation, logic, reason or compassion for a crime victim was astounding. I have been a customer for ten years and I will never shop there again. Be aware that your credit card info is not secure with amazon and if it is compromised they will not help you.
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1 comment
Anonymous
#5040

Don't feel like the lone ranger...they don't respect the vendors either...its nearly impossible to have any rational consideration of ANY issues with the amazon company....

Review
#114712 Review #114712 is a subjective opinion of poster.
Loss
$1086

Amazons Shaddy Deals

I placed an order at AMAZON.COM for a total of $587.00, at check-out a box cam up saying "apply for a AMAZON.COM "chase" credit card and get instant approval and receive $30.00 off this order! So I applied and was instantly approved. I completed the transaction the order went through, I received a conformation E-Mail with order # and the expected shipping date, which stated the next day!. The next day I received a E-Mail from Amazon stating the order was on hold and the account was on hold. I e-mailed Amazon several times and called them at customer service. I just got the run-around time after time, they even stated "it may take up to 30 days to process your order"! I could not get anyone to e-mail me or verbally tell me that I could cancel the order or close my amazon account. I WANTED TO CANCEL THE ORDER so I could buy the LCD TV from somewhere else on the internet rather than wait 30 days I have never had problems from newegg, J&R, buy.com, DELL, Ebay or anywhere else like this. It ended up I canceled the Amazon.com credit card with chase! This is the only way I could be sure The order would not be shipped some 30 days later when they resolved THEIR mistakes or problems! Bottom Line: Be very careful about doing business with amazon.com Be very about filling out credit card applications at AMAZON.COM!
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Review
#113999 Review #113999 is a subjective opinion of poster.

Amazon Customer Service Sucks

First off, I have never written anything about any company before. But Amazon really pissed me off with this one! I ordered some books (5-6) from Amazon.com last December. When I finally had the chance to read one of them, a sticker containing a code for the publishers website was missing. The whole point of the book is to go to the website for a personal test. I called Amazon and asked for a new book. They said that since 30 days had passed, it was my problem. How was I supposed to know that tucked in the middle of this book, my code was missing before I read the book? Since I had ordered so many, I could only read so many in 30 days. I buy about $2000 in books a year. Not one will ever be purchased from Amazon again. Amazon has lost my business forever, and yes I am going to tell everyone they suck!
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2 comments
Anonymous
#195714

Amazon force the merchants to return for 45days! and in reality for 2 month since a customer can always threaten for bad feedback, yet they care less themselves since no one can leave bad feedback on them!

Anonymous
#193347

I can't remember my passwoed for my brand new Kindel. HELP!!

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Review
#113948 Review #113948 is a subjective opinion of poster.

Amazon in Charleston, West Virginia - The description of my product was totally incorrect.

The description of the product I purchased was totally incorrect. It was a guitar and the description said it had locking tuners, a string through boady and was black in color. The guitar I recieved did not have locking tuners, it had a tremolo bridge, and it was see-thru black. I was already aware of this guitar from other places and would have purchased it somewhere else if I wanted the one they actually sent. When you are paying $950 for a guitar the details in the description are very important. I am very dissapointed in Amazon for misleading me like they did. The guitar did not come with a case either so I purchased a case for it from another vendor and now I have to return it because I have no use for it.
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Review
#112649 Review #112649 is a subjective opinion of poster.

Amazon.com

I was browsing on Amazon.com looking for a music cd. I thought I found the one I was looking for and went to a page that shows crdit card info and ordering info. I did not order this nor did I authorize Amazon to use my credit card even though it is on file and suppose to be in a secure place. Well, I got an email saying my order was successful..I called Customer service and explained I looked at the credit card info but did not order. Like other pissed off consumers I was told it will be shipped and then I will have to ship it back to get a refund. Not a good way to keep customers coming back to purchase anything else. I wonder how I can delete my credit card info on file??
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Review
#112318 Review #112318 is a subjective opinion of poster.
Loss
$35

Amazon.com they Take your money and dont deliver!!

I have made an order with amazon.com on January 7th. Its now feb.....no product. I have never seen shipping estimates of 1-21 days, and gurantees money back in over a month. All it took was one click to take my money. Amazon needs to restructure its marketplace practices. Requirements of shipping and tracking info should be implemented to better serve and protect comsumers. One month of waiting is absurd and time consuming, to file a A-Z claim. All this time I have been waiting, hoping my product arrives. A month later and now I dont have to guess, now its never coming. Requiring shipping/tracking info will better allow consumers to pinpoint where their product is, and if it has even been shipped. Unless this will change, I will never shop from amazon.
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2 comments
Anonymous
#36113

I always have good buying experience with Amazon. I believe they are the best E-tailers right now.

Anonymous
#21181

well, amazon in all my experiences never charged me until it was shipped, and always provided tracking info on their website and tracking #s so if you prefer you could track it at the delivery's website. if it was shipped usps, then blame their tracking.

i just picked up my planet of the apes box set (in the giant monkey head :) yet the website only says that it left the warehouse on 7-7-08.

(its 7-9 today) usps doesn't update their tracking info like ups, fedex or dhl. this is a fault of the shipper not the seller though.

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Review
#112310 Review #112310 is a subjective opinion of poster.
Loss
$400
I have sold on Amazon.com for over a year. I had 100% positive feedback. No problems until a drop ship company sent several defective guitars. I worked day and night giving refunds, getting replacements, etc. Anything to get my feedback back up that went down to 73%. I...
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73 comments
Anonymous
#1050908

We were suspended from Amazon for 1 month....we were getting the run around from Seller Performance. We asked David of www.Amazonappeal.com to help us get re-iinstated and in less than a week we have our selling privileges back.. Thank You I would refer amazonappeal..com to anyone., who is in need of help with these kind of situations.

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Review
#111860 Review #111860 is a subjective opinion of poster.

AMAZON SUCKS..3Weeks NO delivery, C.Service no help

I have ordered a ps3 Jan 7th 08!! I was emailed order was shipped on Jan 9th 08. Its now Jan 27 08, no product!! Amazon C. service states because I have purchased from the marketplace I have to wait till Feb 1st 08 for filing a claim. All I want to know is, Why have a shipment date, yet no type of proof of shipment has been surfaced to me. I have emailed 18 times, and no replies from this seller. C. Service states they can't help me until after feb 1st 08. Amazon, you know what will help me??? Communicate with your seller, require shipment tracking confirmation. Require you sellers to reply to customer's emails. P.S. Take a look at ebays requirements and policies, maybe you all might learn something!!!
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1 comment
realist
#57214

All equipment sold at best buy for directv is leased, it says so ON THE BOX THE RECEIVE COMES IN as well as IN THE PAMPLETS THAT YOU HAVE THE CHOICE TO GRAB and not to mention ON THE BOTTOM OF YOUR BEST BUY RECEIPT.

But hey who can expect idiots that this country for some reason calls 'consumers' to read?? No wonder this country is in a recession, it is controlled by complete ***

Review
#111858 Review #111858 is a subjective opinion of poster.
Loss
$399
Amazon send me an email to inform me that they have closed my account due to a violation to their company policy. I responded the email, requesting an investigation on WHAT policy did I violate ? NO ONE fm Alliance responded to me or ANY ONE fm the Customer Service...
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6 comments
Anonymous
#145810

Amazon Seller-Performance are FRAUD. They do not respond to requests for help and assign tickets to support and support says we can do nothing it is Amazon Seller-Performance who can tell you what to do.

Between them, you are one bad A@@ seller if you question why you are not getting any help.

The other day, Amazon bug caused no handling days to be reflected and some customers were unhappy leaving negative feedback because it took me 6 days to do the handling, Amazon Seller-Performance suspended my account indicating that as one of the reasons too, and support refused to remove the related feedback, and it have been a week and have not heard back of when they expect to resolve this bug!

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Review
#111853 Review #111853 is a subjective opinion of poster.
Loss
$5