Issue with account

Cant reach any form of customer service my account is locked they keep taking money out my account n putting random amounts back in for what I have no clue I have no idea what orders are coming and what orders are not it's disgusting

User's recommendation: Dont use amazon.

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ID
#1883500 Review #1883500 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

Email concerning my amazon account

The best customer service agent, I have spoken too, since dealing with Amazon. The Person was outstanding!!!!!!!
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ID
#1883448 Review #1883448 is a subjective opinion of poster.
Location
Upper Marlboro, Maryland
Service
Amazon Customer Care
New Reviewer

Without information debit my account 999 Rupees

Payments taken out account..Amazon Prime has been subscribed without any information and has to deduct Rs 999 from my account.
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ID
#1883421 Review #1883421 is a subjective opinion of poster.
Cons
  • Refund
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Cannot connect to my home wifi network

I just got two Amazon Fire7s for my kids and I am unable to connect them to my home wifi network. I followed the instructions, which was simple enough. However, they both say "Connected, no Internet" under my network name.

User's recommendation: No reply from Amazon, very unhappy and will never buy an Amazon product again.

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ID
#1883328 Review #1883328 is a subjective opinion of poster.
Loss
$100
Preferred solution
Let the company propose a solution

Don't shop Amazon

Amazon,in the midst of all this,decides to just leave customers out to dry. They could have people working from home easily handling calls.Decided to unplug all their phones and let you figure out any problem you may have on the internet instead. *** poor.

User's recommendation: *** with Amazon,buy elsewhere.

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ID
#1883293 Review #1883293 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

Extra charges

They keep charging me for Amazon prime and I did cancel it many times ,and still charging me
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ID
#1883264 Review #1883264 is a subjective opinion of poster.
Location
Fair Oaks, California
Service
Amazon Prime Membership
Preferred solution
Full refund
New Reviewer

Locked Account & No One Returns my calls/emails

I have been the victim of Credit Card Fraud, thus causing several of my Cards to be cancelled. Amazon contacted me informing me of unpaid charges on my account. I was told the only way to rectify this was to inform them of another Credit Card listed that could be charged. I have told them on numerous occasions that none of the cards listed were valid due to fraud. No one answers their phones due to the Corona Virus, &;;;;;;;;;;;;;;; Im unable to resolve this. MAKE SURE YOU HAVE ADDITIONAL CARDS LISTED
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ID
#1883217 Review #1883217 is a subjective opinion of poster.
Pros
  • Variety of selection
Cons
  • Ignoring my request for assistance in resolution
Preferred solution
Let the company propose a solution
New Reviewer

Why amazon keep charging $13.10 every 2 weeks.please refund my money back

Please stop changing my account $13.10 every 2 weeks .Please refund my money back to my account. Cancel what ever account I have with you guys. I cancelled already, don't know what's going on.my email is mlormilsaint@***.com
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ID
#1883114 Review #1883114 is a subjective opinion of poster.
Loss
$58
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Payment issues

I have been charged 3 times for items that I never brought, and I need to talk with a representative to see what's going on, please call me at 703593****

User's recommendation: Have more care with payment methods.

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ID
#1883010 Review #1883010 is a subjective opinion of poster.
Pros
  • Prices and fast delivery
  • Ease of use
Preferred solution
Full refund

I never authorized any payment we already have an exsisting account!

We have an existing account and they charged me unauthorized separately as a new member for another one at $130.31!!
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ID
#1882985 Review #1882985 is a subjective opinion of poster.
Location
Castaic, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My order is not here

Amazon - My order is not here
Currently locked out of my account and I haven't received my order today
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ID
#1882961 Review #1882961 is a subjective opinion of poster.
Service
Amazon Home Delivery Service
Preferred solution
Deliver product or service ordered

Refund not credited to credit card

Have not yet heard from Amazon. Customer service is not taking calls. Am not angry. They are very busy.

User's recommendation: Amazon is usually very goid.

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ID
#1882950 Review #1882950 is a subjective opinion of poster.
Location
Cedar Park, Texas
Service
Amazon Customer Care
New Reviewer

Need my refund

I need to talk to someone. 4/20 /2020 I was you guys takes 14 dollars for no reason and I did not buy any thing . so they is no free money just refunded it soon as possible
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ID
#1882855 Review #1882855 is a subjective opinion of poster.
Loss
$14
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Make mistakes

The took 119$ in my account. I want my money back that a mistake
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ID
#1882809 Review #1882809 is a subjective opinion of poster.
Location
Hollywood, Florida
Loss
$120
Preferred solution
Full refund
New Reviewer

I cant find my account

Well you guys tell me to man a new account an I did an then you guys took out money for prime an now I cant get into my account its bs an I had a order for a phone case but you guys cant find it so you guys are just scammer an not going to waste my money on you guys I would like a refund of the money you took out

User's recommendation: Watch your account.

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ID
#1882793 Review #1882793 is a subjective opinion of poster.
Preferred solution
Full refund