New Reviewer

I think I order an item twice and I don't want the item twice

Sorry Im not pissed I just wanted to cancel the order I ordered two of because its not in stock right now and its the disinfectant spray lysol spray can you help me with that
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#1854072

If you go to your orders under your account page you should be able to cancel pending transactions

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#1885729 Review #1885729 is a subjective opinion of poster.
Preferred solution
Just placed this order don’t know if they took it off my Visa card yet

I have not received my order

I have not received my order. I have contacted seller, I have also called Amazon Customer Support. I want a refund
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#1885649 Review #1885649 is a subjective opinion of poster.
Location
Collierville, Tennessee

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Verified Reviewer New Reviewer

Acct locked

1.0
My account is locked due to a fraud charge. I can't call any number because of COVID-19 and speak to a representative, and I am unable to do it online because my account is locked. Amazon customer service is incredibly subpar and disappointing currently and has completely refused to listen to me or offer help.
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#1885640 Review #1885640 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Not able to rent Amazon prime movies

4.8
Secure problem not opening the prime
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#1885538 Review #1885538 is a subjective opinion of poster.
Location
Khairatabad, Telangana
Service
Amazon Prime Membership

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Verified Reviewer New Reviewer

Received wrong order

1.0
Update by user May 23, 2020

Amazon refuses to answer, they are not going to fix their problem, so will have to live with receiving wrong stuff and losing money

Original review posted by user Apr 23, 2020
I ordered 4 bottles of Torani vanilla syrup, I reeived 4 bottles of Hazelnut syrup, I do not want Hazelnut, I want Vanilla
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#1885451 Review #1885451 is a subjective opinion of poster.
Location
Georgetown, Texas
Service
Amazon Shipping Service
New Reviewer

Unknown charge

I still dont know what the charge was for. Im a little older and dont have the computer savvy of younger folks.
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#1885438 Review #1885438 is a subjective opinion of poster.
Location
New York, New York

Taking money out my account

1.0
Amazon has charged both of my cards multiple times when i dont even have an account ! Then when i call they want account information , pls tell me how Can i provide that when again as stated before I DONT HAVE A PRIME ACCOUNT!
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#1885416 Review #1885416 is a subjective opinion of poster.
Location
Atlanta, Georgia

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Verified Reviewer New Reviewer

Charges on my account I didn't use

I was charged for Amazon Prime twice in one month. I was also charged for $5.00 for Starz and $14.99 for HBO which I didn't sign up for nor do I want. I talked to a representative at synchrony bank issued by Amazon store card...they told me 2 weeks ago I would be refunded the amount of $47.53 and I still haven't received a credit to my account. I called back the bank 2 times they directed me to amazon and I have called several times no answer tried online chat and it's not available tried finding an email address impossible. I just want my refund/ credit I want any auto subscription cancelled etc...so I can pay my bill in the correct amount. Thank you
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#1885396 Review #1885396 is a subjective opinion of poster.
Loss
$48
Preferred solution
Full refund

They lied

1.0
Amazon - They lied
I ordered a cloth mask waited 2weeks for delivery only to find out it came from the virus hot spot China. Now I cant even let others know, it wont let me review the product on the website.

User's recommendation: Don’t be fooled by the fake info that says it comes from California.

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#1885153 Review #1885153 is a subjective opinion of poster.
Location
Saint Petersburg, Florida

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Verified Reviewer New Reviewer

To enquire about my refund

An order that was cancel and money was taken out of my Bank account.
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#1885139 Review #1885139 is a subjective opinion of poster.
Location
Brooklyn, New York

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Verified Reviewer New Reviewer

I need my money back

I was talking to someone and they got smart all I want to do is speak to a supervisor
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#1885106 Review #1885106 is a subjective opinion of poster.
Location
Wilmington, Delaware
Loss
$13
New Reviewer

Tech support kindle 7

Cant log out of 3 year old profile. My pin no longer works
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#1885068 Review #1885068 is a subjective opinion of poster.
Service
Amazon Kindle Unlimited Membership
Preferred solution
Reset parental acct and get out of sons acct with password

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Verified Reviewer New Reviewer

Email I received asking for my updated address and social security number

Did you email me asking for my social security number? I'm not a pissed customer, just concerned! I'm afraid older people will fall for this email.
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#1885055 Review #1885055 is a subjective opinion of poster.
Location
Carlotta, California
Preferred solution
Answer to my question?

I cancelled my prime 2 months ago and you are still taking my money

Please refund any money you took from my account from when I ordered 1 little *** for my stovetop. As you can see I haven't made any further purchases since. I don't know if I will either. Thank you for your immediate attention

User's recommendation: Read fine print.

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#1885048 Review #1885048 is a subjective opinion of poster.
Location
Kenton, Ohio
New Reviewer

No help with costumer service no account help

No help with anything!! Company is robbing me monthly!! With no explanation !!

User's recommendation: Do not use amazon prime !!!

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#1885027 Review #1885027 is a subjective opinion of poster.
Location
Hazleton, Pennsylvania