Michelle L Smb

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Verified Reviewer
| map-marker Marietta, Georgia

Wrong package delivered

Delivery notification of my cookbook being delivered. I went outside and got the package off my porch and opened it. What the package contained was a bottle of pool cleaner which I did not purchase
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Esther B Cnk

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Verified Reviewer

Unclaimed funds

I have an account with amazon as parttime job,viewing and submiting order tasks,i have funds i have accumulated and now i am unable to withdraw my funds because no one told me about all instructions regarding withdrawal of large funds,im told on the 11th hour that my money is stuck with the bank and i have to pay again a lot of deposit as security...i feel soo betrayed and robbed because i dont have such kind of money
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Loss:
$206000

Preferred solution: Full refund

User's recommendation: Not happy,poor servise and mistreated

Enmanuel A Qwl

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Verified Reviewer

Fraude a mi cuenta de banco

Buenos días el viernes 15 tuve una extracción de mi cuenta de banco Chase una de 35.73$ y otra de 46.60,reporte al servicio técnico,y he cancelado tres veces para remplazar mi tarjeta que se me cobra un servicio de 5$ cada vez que solicito el cambio,fui el sábado a mi banco y lo reporte,y por tercera vez se hizo el reclamo y la operación,pero hoy en la mañana pasa lo mismo me descuentan la misma cantidad,de las mismas operaciones de fraude del pasado viernes me siento estafado brutalmente porque esto es dinero de mi salario con sacrificio y necesito respuestas para hacer una demanda porque esto ni yo lo pedí ni he hecho compras mediante su entidad en los últimos días 305-794-**** Enmanuel por si decean llamarme lo antes posible porque me siento desilusionado y estafado saludos

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Loss:
$165

Preferred solution: Full refund

Darcia Bei

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Verified Reviewer

Help need canceling prime video

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Hey, apparently had two accounts and was paying for two of them and the lady helped me so much she was kind. She was patient and just with a great attitude help me cancel The subscription and was able to cancel one of the accounts so that I couldve just have one. She was a great help. Thank you so much. Im sorry I didnt catch her name but she did amazing definitely deserves a raise.
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Loss:
$160

Preferred solution: Nothing

Donise Sag

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Verified Reviewer
| map-marker Winter Springs, Florida

Refund from vendor

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Unfortunately your automated service wasn't able to help me out. I purchased landscape lighting from Xi Run company and a light bulb stopped working after continuing the company they said that the light bulb are not replaceable and they decided to issue me a credit for $45.00. I could not find the credit to any of my cards. They said it was done through Amazon but I can't see it on my purchase history.livli
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User's recommendation: Live customer support

Michael D Ulf

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Verified Reviewer
| map-marker New York, New York

I tried to order Amazon prime so I can watch the football game on Thursday nights and I placed an order and then I tried to cancel it and it hasn’t been canceled yet

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Once again, I tried to order Amazon prime so I can watch the Thursday night football games I put in my credit card number my address my email my phone number and I wasnt able to get to that night. Also I placed an order for raisins and then I want to cancel the order I went to the site it says canceled on it but I see you havent returned my money $26 yet I dont know if it was canceled.
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Dana K Mym

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Verified Reviewer
| map-marker Mahanoy City, Pennsylvania

Locked account

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Amazon - Locked account
I been waiting for a few days for a email . My account randomly got locked put temporarily. For no reason
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Loss:
$20
Pros:
  • Buying stuff
  • Getting a good price
Cons:
  • Getting locked put after buying a gift card
  • No refund

Preferred solution: To get my account back and my money from my gift card.

Anonymous
map-marker Brandon, Florida

Item never received damage in transit

At first I received a message that package was returned back to the company the seller The company was saying the package was delivered on Feb 1st. on that day we were home the all day. UPS was saying package delivered. Button line we never received the package we checked with around neighbors and no package. Amazon made it right and refunded us for the cost of vacuum. Thank you Amazon
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Thurmond Yxk
map-marker Indianola, Mississippi

Unauthorized payment

Bank account was debit for a subscription that so did not purchase or authorize. Requesting money be put back into account and all overdraft payments paid.
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Anonymous
map-marker Austin, Texas

They have trash services

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They refuse to solve my issue. They closed my account for no reason and when I tried ti open it they said the same thing over and over about an application. I tried to make a return about some order that did not turn out good they closed my account the same week
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Richard F Rtp

Ordered

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My order not good in will not order anything else ever does not come on at all just a black screen in I asked for a return but not at this time I used to love Amazon but I'm not buying anything else from here again
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Preferred solution: New order

User's recommendation: Never again

Elizabeth E Gxo

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Verified Reviewer

Recalled product

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I got my full refund of the recalled product.. The rep was pleasant and very efficient. Their service at this time was of great satisfaction.
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Pros:
  • Back the products they sell

Preferred solution: Full refund

Kevin P Jql

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Verified Reviewer

Incomplete order

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Iv just spent an hour trying to get through to customer service ! Im so disappointed in this experience right now! My order is missing a lot of stuff and you wast my time .. &£¥%#<>^*>\¥¥£
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Cons:
  • You have no customer service

User's recommendation: Buy local

William C Oef

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Verified Reviewer
| map-marker Belleview, Florida

Delivery

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Updated by user Dec 03, 2023

Great customer service

Original review Dec 03, 2023
Deliveries left in mailbox which is 1/2 mile away on main road. Im disabled so I had to walk way there and back. Please deliver everything to my house. Service person was very helpful and said she noticed my account to fix fire issues. I was injured badly in a car accident. Otherwise I would not complain.
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Pros:
  • Variety of items and great customer service

Preferred solution: Items brought to house. Not to mailbox

User's recommendation: Great company to use!

Resolved
Shaila Bsh

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Verified Reviewer
| map-marker The Bronx, New York

Resolved: Wrong sheet size sent

Updated by user Dec 16, 2023

Company fixed the issue and I have been provided with apology.

Original review Dec 01, 2023
U sent king size, I need queen size. King is useless for me. She said return in a box. I said no Ill return in the gray plastic bag u sent it to me in. Sorry boxes went out on Wednesday. U really are putting me out for your mistake. Helene. Levy
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