Nassy-Ann S

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Item leaking

Amazon - Item leaking
My item damage , its leaking . Most of it drained out. I would appreciate getting back a new one.thank you
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Loss:
$24

Preferred solution: A new one

User's recommendation: Need back a item

Dennis M Qqw

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Lousy Delivery and Screwing Me Over for Refunds

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Up until a month ago Amazon was great. Now it would appear it is in the toilet.

I moved 65 miles up the road from Las Vegas and apparently the UselessParcelService or FedUp can't seem to deliver packages to Pahrump.

On a whim they decide to turn it over to the Post Office if they don't feel like delivering the package. I don't get mail at my house. Since I saw that the packages were getting delivered UPS or FedEx I put my home address for delivery.

Since the packages weren't delivered and returned I contacted Amazon and got the run around. They expected me to wait until almost the end of February for refunds.

For that reason I filed disputes with my bank. Since I would be paying interest, etc. on the charges on my account until they got refunded. Apparently, Amazon think they're above all of us customers and I still have yet to receive refunds on 2 orders.

Once you file a dispute for your money to be refunded, they actually slow down the processing of the refunds.

I contacted them numerous times about this as well and informed my bank to go after them. They lock your credit card on their site also. Luckily my bank is investigating and has credited my account for the two remaining refunds. I was even told by Amazon to drop my dispute so that they could process the return.

My response to Amazon was you refund my money to my bank and the dispute goes away.

Until then my bank goes after Amazon's bank.

If you're military or a veteran I suggest you check out USAA Bank. Best bank I've ever done business with.

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Loss:
$704
Cons:
  • Lousy delivery services and take their time giving you refunds

Preferred solution: Full refund

User's recommendation: Quit buying from Amazon. They aren't the only online company selling items.

2 comments
Murni M Xkz

Kode verifikasi whatssap

Murni M Xkz
reply icon Replying to comment of Murni M Xkz

560****

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Connie M Jzf

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Return

Amazon - Return
Amazon - Return - Image 2
Amazon - Return - Image 3
Refund refund was only issued for 1 I had 2 packages and the 2 nd one had 2 or of the footies in it. Was not refunded for that one
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Loss:
$22

Preferred solution: Full refund

Gabriel K Lga

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Haven’t gotten package I paid extra to get early this morning

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Amazon - Haven’t gotten package I paid extra to get early this morning
Amazon - Haven’t gotten package I paid extra to get early this morning - Image 2
Amazon - Haven’t gotten package I paid extra to get early this morning - Image 3
I ordered AirPods last night and paid an additional $9.99 for arrival time of (7am-11am). I have yet to receive my package. I am on a business trip and am worried I might not be able to get my item before I leave state.
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Loss:
$116
Pros:
  • Easy and affordable and fast
Cons:
  • Missing items

Preferred solution: Deliver product or service ordered

Resolved
Chyrle W

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Resolved: I have purchased a hair and don't received the package

Amazon - I have purchased a hair and don't received the package
Amazon - I have purchased a hair and don't received the package - Image 2
Updated by user Dec 03, 2023

Company fixed the issue and I have been provided with apology. Nothing was offered

Original review Nov 18, 2023
I purchased the hair in August it was shoes that the hair was delivered and the place where shipped it to the have not received it as yet. When I went to the shipping place the said the delivery person changed the tracking number.
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Loss:
$68
Pros:
  • That said the hair was delivered
Cons:
  • It has not been delivered

Preferred solution: Deliver product or service ordered

Jose B Brf

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Verified Buyer
| map-marker New York, New York

Missing item

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Amazon - Missing item
I received my package, but it was missing my AirPod pros all that was in the package was my laundry detergent.
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Loss:
$200
Pros:
  • Better prices

Preferred solution: Deliver product or service ordered

Julian Y Tpk

Devolver un pedido

Amazon - Devolver un pedido
El producto no es compatible con mi computadora yo ordene para mi conputadora apple pero ese producto no es para mi computadora apple
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Loss:
$162

Preferred solution: Full refund

User's recommendation: Good

Helen L Nyf

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| map-marker San Mateo, California

Re: Fail to Understand a Matter

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Amazon - Re: Fail to Understand a Matter

I started the chat with package delivery to wrong address and then supposed to ship to 1051 National Avenue Apt 244 San Bruno California . It was delivered to XXX Commodore Dr #244 in San Bruno by mistake None of the representatives understood.

The last representative said that to donate it. I told her again that it's not mine and my caregiver lives on Commodore Drive #244 and the package is address to Pheobe Y Qi lives at 1051 National Ave #244 San Bruno, CA.

A caregiver who lives at 853 Commodore Drive #244 San Bruno, CA had received this package on her doorstep 4 days ago. I've tried to explain to consumer service that supposed to ship to 1051 National Avenue Apt 244 San Bruno, California

How hard is it to understand the situation?

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User's recommendation: Carefully reading the messages before replying to the consumers

Devin M Lec

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Did not get all that I ordered

Amazon - Did not get all that I ordered
Amazon - Did not get all that I ordered - Image 2
I ordered the Garmin portable ice fishing kit live scope got everything but the screen just curious why it didnt come with the package I would please like you to send me one to resolve the issue
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Loss:
$1900

Preferred solution: I would like the rest of the parts the screen that goes with the Garmin live scope that I bought

Marvin J Clv

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Missing items

Amazon - Missing items
Amazon - Missing items - Image 2
Amazon - Missing items - Image 3
missing 2 bottles on my order... I ordered 3 Bottles of Bath & Body MAD ABOUT YOU, but I just received 1 Bottle... I just want the other 2 Bottles as soon as possible
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Preferred solution: Deliver product or service ordered

User's recommendation: maybe

John K Wwe

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Verified Reviewer

You took money for nothing I have not order anything n prime has been paid

Amazon - You took money for nothing I have not order anything n prime has been paid
You all overdrafted me for nothing and I am pissed ready to sue cause that not okay fix it asap there no more details needed fix it now
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Loss:
$26
Pros:
  • Got here fast
Cons:
  • You ripping me off for nothing cause i not order in a while

Preferred solution: Full refund

User's recommendation: Never use Amazon if u don’t want to be rip off n no one will talk to u

Frankie L Sbd

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| map-marker Castegnato, Lombardy

Got something I didn't order

Amazon - Got something I didn't order
I called Amazon they said to call you with this problem. I did not place this order. The amount for 12 of these amounted to a little over $591. I want to send back
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Loss:
$592
Pros:
  • I usually never have any problems with them

Preferred solution: Full refund

Shalandra Czn
map-marker Baton Rouge, Louisiana

Trying see if they got my application

Amazon - Trying see if they got my application
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Trying to see about my application I never got a call r a feed back I really need a job I have 6kids I really need a job so I can take care of my family im really trying to better myself in life
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Anonymous
map-marker Allentsteig, Lower Austria

Account

Amazon - Account
Updated by user Mar 13, 2024

Amazon has horrible customer service

Original review Mar 05, 2024
Dear manager My amazon prime account is lock, please help me how to unlock. Br They dont solve the problem!
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User's recommendation: Low

Tami Esk

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Verified Buyer
| map-marker Columbus, Ohio

No llego mi pedido

Amazon - No llego mi pedido
Amazon - No llego mi pedido - Image 2
mi paginadidviejoLego pecado nada unmellaro nombres tomados foto poroh no llego nada y ese es mi problema
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