Amazon
Reviews and Complaints
Sonoma, California
Rembolso
Mi pedido nunca mellego ,medieron garantia, enlarge Los discos delanteros de Nissan rogue 2008 en April, mi direcsion es ,18138 Poinciana rd ,adelanto California
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Verified Reviewer |
Jacksonville, Florida
Purchasing problem inlog
It won't let me log in or purchase anything on my account, and he's telling me to identify myself and send information documents. I do not have any of that; this is the first time.
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Verified Reviewer |
Charlotte, North Carolina
Someone using amazon to commit frued
They was nice an informative an let me no that my order wasn't from them
User's recommendation: Don't buy off tiktok
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Verified Reviewer |
Los Angeles, California
Para reportar un pedido
El 17 de abril yse mi pedido en amason ,mis piensas son de una nisan rogue 2008 discos delanteros y pastillas traseras y delanteras ,Fedex su puesta mente tenía que entregármelo AMI dirección ,18138 poinciana adelanto ca,y nunca llegó,Fedex oficina de bitorville California me dijo que estaba en perrisburgos y no e alla do solución ,grasias
User's recommendation: Amazon trabaja mui bien ,pero ay una segunda persona que no asé lomiamo
Cincinnati, Ohio
Cheap products
I am trying to return an item for the second time headboards that keep falling off the wall was hit. Y one as I was sleeping last nught
User's recommendation: Shop elsewhere
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Verified Reviewer |
Charlotte, North Carolina
The recliner does Not work right When you raise the feet , the back goes down. Can't put the back up and the feet stay up. They both go down at the same time.
I have been in touch with them They?
Keep asking for a video of the recliner when amazons Send me barcode To put in the boxes and to repact them. So my husband And I spent two hours fixing And putting it back in the boxes and put the barcodes in the boxes to ship back.
The company still hasn't sent return labels to send them back. This time when they wanted pictures I sent picture of the 2 boxes ready to send back.
User's recommendation: Make?Sure.You're not dealing with a third party.I have never had any problem with amazon. But this has been a nightmare
Tampa, Florida
Quiero saber si mi pedido me va a llegar el día miércoles
Porque yo esta mañana hice una compra pero yo pensaba que yo pensé que yo habías pagado la compra que me llegara el paquete el día de mañana cuando yo me meto vamos a ver que me llega el día miércoles quise cancelar el pedido no se pudo cancel
User's recommendation: Yo hice una compra por Amazon y compré muchas cosas yo pensé que yo había pagado el envío inmediatamente que me llegara el día de mañana cuando yo me meto a la aplicación nuevamente asesorarme a ver cuando me llega el pedido me sale el miércoles pero ya no veo los pedidos anterior de lo que yo pedí entonces yo quiero saber si es porque me va a llegar el miércoles o qué
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Verified ReviewerResolved: Where is my package
Company fixed the issue and I have been provided with product replacement. After searching the internet on mulitiple sites, I was finally able to find a way to contact Amazon.
They make it so hard that they hope people will just forget about it and move on. Do not give up and let them take advantage of you.
I have been trying for almost 60 minutes to report a missing package on your site. It just keeps taking me to the same place that is totally useless and has no point of contact.
When I click on it was delivered but it is not here, it takes me to a place wanting me to hit, "Nevermind, Take me back to shopping, or I'm good". What kind of BS is that?
I have searched numerous articles and they all show ways that don't exist. Since you do not wish for me to contact you, I will be in contact with my credit card company
- No contact
Preferred solution: Full refund
User's recommendation: Since there is no where to contact Amazon, good luck if you have a problem.
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Verified Reviewer |
Seattle, Washington
Follow up on not completed irder
Excellent customer service from the sweetest and very polite man. So glad to get a human and not a robot.
Polite, courteous, just the best.
He is resolving my issue of an incomplete order and told me the date I should receive a follow-up email.
User's recommendation: Excellent customer service and products
Spring Valley, New York
Damage products
I ordered 2 ABS sensors that the description said were used in good condition and they arrived broken.
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Verified Reviewer |
Edmond, Oklahoma
Cambiar un pedido
No mantiene prendida. Necesito una que sí mantenga encendida.
¿Cómo puedo cambiar? Por favor, necesito otra.
User's recommendation: Falta de seguridad
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Verified ReviewerBought a gift card from you that was not activated
I purchased a $100 gift card from amazon.com for my sons birthday. I live in one state, he lives in another.
He texted me this morning to tell me that the card was not activated. I contacted Amazons customer service. Initially I spoke with a gentleman who asked me for a claim number that was supposedly on the back of the card. I told him every number that was on the back of the card (my son having sent me a copy of the back of the gift card) they kept saying theres a scratch off area where the claim number should be.
There is no scratch off area on the card other than the three digit code. I kept telling them this, but no one seems to be able to get a hint. I was then transferred to a woman and went through the same questions from her. They asked me two different times who I bought the gift card from and I told them I bought it from Amazon.
To make a long story short they referred the matter to their gift card resolution department. I was told I had to wait 24 to 48 hours before my son would be able to use his gift card. I asked how he could use it when it was never activated and I was told to just wait. I am extremely aggravated and annoyed at the lack of customerservice I received.
All I want is my money refunded to my credit card..
$100 may not be a lot of money to Jeff Bezos, but it is to me, and I resent spending money and getting nothing in return. To say I am livid would be an understatement.
Preferred solution: Full refund
User's recommendation: Never buy gift card from Amazon.
This is under the peel or silver scratch off. It is 14 or 15 characters. Two hyphens in code.
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Verified Reviewer |
Norfolk, Virginia
Wrong product sent
Wrong product sent.I ordered 3 pack I only got one. From a different company.
Not the Fidus 100% Magnesium oil
User's recommendation: Depending on how this situation is handled
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Verified ReviewerReturn sent to Amazon got letter saying not received
I got a letter saying Order #114-015****-887**** was not received. It was shipped UPS with several other returns, which were received.
I think the problem is on your end. Please respond.
Preferred solution: Full refund
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer2 cards getting changed for prime
Amazon is changing two different cards for 16.45 each month. I'm paying double the amount im supposed to each month
Preferred solution: Full refund
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It wasn't Amazon, it was a scammer and you fell for it. No offense, but are you a teenager and do your parents know you are wasting money like that?