Unclaimed
Amazon
Reviews and Complaints
11.1M
CLAIMED LOSSES
13.8K
TOTAL REVIEWS
1.6M
PAGE VIEWS
117
ISSUES RESOLVED
Amazon Reviews
New Reviewer
Return of Merchandise "window" is often too brief
Given the demands of my small business and summer time constraints, I was unable to return an unused item within the one-month window that Amazon requires. There was absolutely no leniency at all in the Amazon policy. Given the amount of revenue this company generates and Jeff Besos abundant wealth, this policy troubles be greatly. For this reason, I demanded a full refund of the yearly Prime fee that I was charged earlier this month without my authorization. I also provided notice to Amazon that I will no longer do business with this company; they don't give a damn. Shopping locally works best for me!
User's recommendation: Shop locally!
ID
Location
Anchorage, Alaska
Loss
$30
Preferred solution
An acknowledgement that returning an item within 30 days is sometimes not possible. I own a small business that is most productive in the summer months and cannot always meet this strict timeline. Get real, Amazon and Jeff Besos!
Worst customer service
Called customer service so many times yet not heard back call disconnects all the time so pathetic. My order is getting payment denied not sure whats going on
User's recommendation: Please respond.
ID
Location
Darien, Connecticut
New Reviewer
You delivered an empty bag
Update by user Nov 24, 2021
She took the empty bag bag to the watehouse
Original review posted by user Nov 24, 2021
My product was not in the bag. It was dropped at the front door with the bag empty. The delivery woman helped me search the truck but no luck. ID
Service
Amazon Overnight Delivery Service
Pros
- I like amazon until now
Cons
- You delivered me an empty bag
Loss
$35
Preferred solution
Deliver product or service ordered
New Reviewer
Return
112-454****-388**** this item was returned via UPS one day after I requested the return. It was picked up by UPS many weeks ago. The website says its in transit, I was re-charged on my credit card today. I dont know when you received it from UPS can you please help.
ID
Preferred solution
Full refund
New Reviewer
Not get my material after 1 month from purchase
I purchase a tub from vanity art company Since October 27 ,2021 Not get my material yet This guys not do good business He not care about nothing He not respond his emails or the calls We do remodeling for our customer And we take the measurement for the tub and we do the shower as the tub measurement Now we need to do the job again And the customer he went to the court And very angry I will not be silent I will go to court after I get the information from Amazon about the seller -vanity art I am not recommended this seller for any customer He is scammer and sharper
ID
Location
Houston, Texas
Loss
$22000
Preferred solution
I need full refund and financial compensation $12000 To rebuild our customer bathroom Because our customer he went to court
Prices change over night
Put a item in my cart, I was going to order the next at ther specifed amount but over night the price went up 30 dollars. Can I still get it at the specified amount before it went up?
ID
Location
Lubbock, Texas
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerAbout a package
Need to talk to someone Now! Please!! Its about my package they said it was on the porch and it wasnt there I need to talk to a representative
ID
Location
Leighton, Iowa
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerResolved: Didn’t get my package
Update by user Nov 24, 2021
Company fixed the issue and I have been provided with full refund.
Original review posted by user Nov 24, 2021
Didnt get my package. Im not ordering no more from ya!! How can I get my package this has never happened before or can I get my money back in my account? Resolved
ID
Location
Leighton, Iowa
Pros
- Good prices fast delivery
Cons
- Cant get through to customer service
Loss
$28
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerReturn
Im trying to return an item to China and I was told that it will cost me 47.00 to return it its not worth that please tell me what I should do
User's recommendation: Never buy this item.
ID
Loss
$50
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMissing package
Amazon website indicated the package was handed to a resident of this apartment complex, but no indication of whom it was given to or from what apartment, and I never got it. The day it was supposed to be delivered, a driver had rung my bell and called out my name as I came downstairs, but the package he left was for another resident in another apartment. When I pointed this out to him, he said he did not have another package for me, and that maybe a later driver would deliver it. I wonder if the mix-up happened then, and whether a package really was handed to another resident or not.
User's recommendation: I called Amazon customer service, and a replacement at no charge is being sent; I can definitely recommend Amazon customer service.
ID
Location
San Francisco, California
New Reviewer
Baby registry, some items haven't arrived
an item on my registry indicates it has been delivered but it was never delivered to my address. the nasal aspiration to be precise.
ID
Location
Phoenix, Arizona
Preferred solution
Deliver product or service ordered
New Reviewer
Order never arrived
Tracking Callum says package was left with resident. What resident? The package was never brought to my address, the drop-off info was too vague. It shows no drop of address or name to resident, it's my suspicion that your carrier s are steeling people's products and pretending they deliver them. This is not excusable.
ID
Pros
- Lots od merchadize
Preferred solution
Full refund
New Reviewer
Multiple charges on my card
I never joined Amazon Prime. We have been charged $12.99 2 months in a row. I ordered something in August from Amazon Mkt. That is the first time ever to order from you. The first charge was sent in error but the one this month was not eliminated. I am not happy with this. You need to remedy this!!!Check your
User's recommendation: Check your credit card bill carefully.
ID
Cons
- Canceling prime membership
Loss
$26
Preferred solution
Full refund
New Reviewer
Not sure what happened
I ordered Roblox cards to get it today it said it was pending still havent gotten anything it said my order is still pending after I did this this morning it was a birthday gift
User's recommendation: Don’t bother.
ID
Location
Queens, New York
Loss
$200
Preferred solution
Deliver product or service ordered
Cancel a product and I have not received a refund for 12 days.
Amazon ID. Order: 111-882****-908****. I canceled this order before it reached my house. It is a LG Electronics LG 8,000 BTU Heated and Cooled Window Air Conditioner with WiFi Controls, LW8021HRSM, 13,880, White. ASIN: B094X3FKD8. The fact is that they charged me $ 544, I canceled the order on November 1, 2021, until today they have not returned the money to my account. I contacted Sylvane for the refund and they say that it is Amazon who will give me the money back.
ID
Location
Commerce, Georgia
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