Amazon
Reviews and Complaints
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Verified Reviewer
Company error
- - They won't switch my phone number for the 1099.
- - They give a run-around and say it's fixed, but it isn't.
- - The number change wasn't updated after I asked.
This company is the worse to work for with Amazon flex. They dont want to switch phone numbers to receive the 1099 so you can file taxes instead they just give you the run around and said it will get taken care of which it hasnt been taken care of since February when I started asking for it.
The phone number was changed while still working for them and they didnt update it like asked. So now Im going to be penalized due to the fact that they wont switch phone numbers so I can get my 1099 and refuse to send me to corporate office or to their tax central people to get my 1099. Still aint got no 1099. All they keep doing is beating around the bush.
Filed a complaint with the better business bureau and with the irs. So done and over it with this company.
Nobody seems to know what or how to do their job. Pathetic!
- Dont care about their drivers or workers
Preferred solution: My 1099
User's recommendation: Don’t work for Amazon flex.
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Verified Reviewer |
Newaygo, Michigan
Resolved: Product says delivered yet it’s not here
Company fixed the issue and I have been provided with product replacement. Never arrived but issued a full refund. Don’t trust they’ll send or rush replacements just ask for refund.
Said delivery was not. Called, they said they'd expedite the product.
STILL WAITING on the product they supposedly expedited. Didn't offer to refund for non-delivery.
- Find a variety of things
- Not always on time for not delivered
Preferred solution: Deliver product or service ordered
User's recommendation: If said it’s expedited then ensure it’s realistic or provide the refund
New Orleans, Louisiana
Report delivery driver
She smokes weed. Her name is Kendra Williams. She ran the stop after getting back in the van from smoking weed.
Preferred solution: Apology
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Verified Reviewer |
Los Angeles, California
Amazon should be in jail
was nearly killed by a scooter that I purchased, and it was the sixth one that I bought, and the seller would not return my money because he wanted a picture of the scooter I was in a coma for two weeks. I was in the hospital for a month.
I had to learn how to walk again. This person wanted a picture. The *** scooter almost killed me.
The brakes went out in San Francisco. The first time I wrote it.
The first test drive left me two weeks in a coma. One month in the hospital followed by a hospice center; learning how to walk again. A shattered pelvis was a nightmare. Brakes went out in San Francisco.
After returning home, I requested a refund for the scooter. The seller demanded a picture of the scooter. I was not exactly conscious enough to take a photograph of the scooter after the accident. I am not even sure what happened to the scooter.
I explained to them and offered a 439-page medical report. They refused my request; Amazon did nothing. I also sent back an iPhone 12 Pro Max with a receipt. Amazon claimed they did not receive the iPhone.
They stated it had been too long, and the refund was denied!
This is exceeding $2000.00 and nothing to show for it. This is just the beginning of the shenanigans.
- Amazon is destroying america
- You can cancel
Preferred solution: Full refund
User's recommendation: Cancel Amazon prime and stop buying from them
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Verified Reviewer |
Bridgeport, Connecticut
Customer service
Wong address supposed to be 1313 Old Academy Road, Fairfield, Connecticut 06824. I ordered two ties and they were delayed.
Preferred solution: Deliver product or service ordered
User's recommendation: Missing delivery
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Verified Reviewer |
Irving, Texas
Refund issued
I have refund issue so that I was talk may Amazon person but still not solved problem . Today also talking with people her name is sachhi but not solve problem line automatically disconnect I am prime member. So that I am worried my issue.
Thanks.
817-968-****
Preferred solution: Full refund
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Verified Reviewer |
Ashby, Minnesota
Resolved: You charged my credit card and my bank account for the same product
They returned my money to my account
Company fixed the issue and I have been provided with full refund.
Amazon used my checking account without authorization. They were supposed to charge items to my credit card; instead, they billed my bank account without permission.
Galivants Ferry, South Carolina
I’ve paid for my order in completion and it’s saying order reprovision
I've paid for my order, and it's saying payment provision, but I know I paid the money off my cards. I have the virtual receipt.
- Have many options
- Are unorganized and constantly attempt to make you double pay for items
Preferred solution: Deliver product or service ordered
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Verified Reviewer |
Beaverton, Alabama
My orders being canceled
My order got canceled because of using a different card They said I could reorder but wouldn't arrive in time for Christmas. That's why I ordered early.
They were supposed to call me back in 15 minutes. Nevered did!! Said I didn't have enough funds on card after me stating to them differently. I'll never order again from them!!
They said.
They was looking out for me. What a joke 
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPackage was empty.
My items were not delivered just an empty package! My doorbell camera shows it all!
This picture and my camera shows everything.
And now this company making its customers pay for their own fuckups by not answering phones to just text. I work long hours and CB one home to this *** I have the fat heifer on camera!
Preferred solution: Full refund
User's recommendation: Use a better company, I have thieves!
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Verified ReviewerI keep getting damaged stuff ,and i gotta run through hoops and give tjme to have anything done
It hasnt i keep getting the runaround
They wont give my 97 dollars back
I feel scammed,as i keep receiving damaged goods and when i complain im told to wait ,now this time i cannot even return the item due to a health and satety issue with shipping an air gun back to the company for some reason
- Lot of product
- Dishonesty and how hard it is to contact customer service
Preferred solution: Full refund
Houston, Texas
To make a complaint
Reason for calling, on a delivery driver that was driving recklessly on my street. She hit my trash can that's sitting on the street. I took a picture of the Amazon Prime delivery van.
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Verified Reviewer |
Tbilisi, Tbilisi
Block Our account
I never imagined your team would act so carelessly - you blocked my business account despite me writing to you to unblock it.Who are you (online support) or how can you not write to me by email for so long?Before I bought a gift card, I wrote to you that it was me and I had to buy some, and you wrote to me that you would take it into account. However, the result is completely different now.
Our account has been blocked on your side, based on the email you sent (please see the attached message). Despite changing the password, we are still unable to access the account. As far as I know, this issue occurred because we purchased a gift card for our company's PlayStation.
Before making the purchase, we spoke with your agent and clearly informed them that our company makes such purchases and that the account should not be blocked.
This blockage has disrupted our work schedule and ongoing tasks. We kindly ask you to restore our account as soon as possible so we can continue our planned activities (including procurement).
Additionally, I would like to express my concern regarding your agent's failure to communicate our official request internally, which could have prevented this situation.
We hope you will unblock our account in a timely manner.
Thank you.
Preferred solution: Full refund
User's recommendation: It depends on your reaction, and the recommendation from our side will be based on that.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Didnt talk to no one
Wondering how come only 3 of my things i ordered show up on my account. When i ordered them all at once
Brooklyn, New York
Why did Amazon deliver an expired product to me?
Amazon delivered my product yesterday. But I opened the packet and found that my product was expired.
Why did Amazon deliver expired goods to me? That's why I want to refund it.
Or want my money back. please help me please.
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Your issue is with the scooter’s manufacturer. The phone was beyond the return window.