Amazon
Reviews and Complaints
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Verified ReviewerItem leaking
Preferred solution: A new one
User's recommendation: Need back a item
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLousy Delivery and Screwing Me Over for Refunds
Up until a month ago Amazon was great. Now it would appear it is in the toilet.
I moved 65 miles up the road from Las Vegas and apparently the UselessParcelService or FedUp can't seem to deliver packages to Pahrump.
On a whim they decide to turn it over to the Post Office if they don't feel like delivering the package. I don't get mail at my house. Since I saw that the packages were getting delivered UPS or FedEx I put my home address for delivery.
Since the packages weren't delivered and returned I contacted Amazon and got the run around. They expected me to wait until almost the end of February for refunds.
For that reason I filed disputes with my bank. Since I would be paying interest, etc. on the charges on my account until they got refunded. Apparently, Amazon think they're above all of us customers and I still have yet to receive refunds on 2 orders.
Once you file a dispute for your money to be refunded, they actually slow down the processing of the refunds.
I contacted them numerous times about this as well and informed my bank to go after them. They lock your credit card on their site also. Luckily my bank is investigating and has credited my account for the two remaining refunds. I was even told by Amazon to drop my dispute so that they could process the return.
My response to Amazon was you refund my money to my bank and the dispute goes away.
Until then my bank goes after Amazon's bank.
If you're military or a veteran I suggest you check out USAA Bank. Best bank I've ever done business with.
- Lousy delivery services and take their time giving you refunds
Preferred solution: Full refund
User's recommendation: Quit buying from Amazon. They aren't the only online company selling items.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerHaven’t gotten package I paid extra to get early this morning
- Easy and affordable and fast
- Missing items
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerResolved: I have purchased a hair and don't received the package
Company fixed the issue and I have been provided with apology. Nothing was offered
- That said the hair was delivered
- It has not been delivered
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | New York, New YorkMissing item
- Better prices
Preferred solution: Deliver product or service ordered
Devolver un pedido
Preferred solution: Full refund
User's recommendation: Good
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | San Mateo, CaliforniaRe: Fail to Understand a Matter
I started the chat with package delivery to wrong address and then supposed to ship to 1051 National Avenue Apt 244 San Bruno California . It was delivered to XXX Commodore Dr #244 in San Bruno by mistake None of the representatives understood.
The last representative said that to donate it. I told her again that it's not mine and my caregiver lives on Commodore Drive #244 and the package is address to Pheobe Y Qi lives at 1051 National Ave #244 San Bruno, CA.
A caregiver who lives at 853 Commodore Drive #244 San Bruno, CA had received this package on her doorstep 4 days ago. I've tried to explain to consumer service that supposed to ship to 1051 National Avenue Apt 244 San Bruno, California
How hard is it to understand the situation?
User's recommendation: Carefully reading the messages before replying to the consumers
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDid not get all that I ordered
Preferred solution: I would like the rest of the parts the screen that goes with the Garmin live scope that I bought
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing items
Preferred solution: Deliver product or service ordered
User's recommendation: maybe
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou took money for nothing I have not order anything n prime has been paid
- Got here fast
- You ripping me off for nothing cause i not order in a while
Preferred solution: Full refund
User's recommendation: Never use Amazon if u don’t want to be rip off n no one will talk to u
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Castegnato, LombardyGot something I didn't order
- I usually never have any problems with them
Preferred solution: Full refund
Trying see if they got my application
Account
Amazon has horrible customer service
User's recommendation: Low
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Columbus, OhioNo llego mi pedido
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