Show reviews that mention
order account customer service service customer money card item refund delivery
Filter review

Don't buy any third party items from Amazon

1.6
Details
I purchased a name brand item "weathertech" floor mats and they did not fit my vehicle. Trying to get resolution has been time consuming and frustrating with no resolution after messaging, emails and two phone calls.
View full review
ID
#1752709 Review #1752709 is a subjective opinion of poster.
Location
Monroe, Louisiana

Amazon - Just don’t bother

1.0
Details
Orders regularly get marked as delivered, with various made up names. None of the names match our concierge staff who sign for all parcels. Amazon tell me to go away and wait for the parcel and blame admin errors. In the meantime I get charged for stuff I dont have and never get my money back.
View full review
ID
#1752362 Review #1752362 is a subjective opinion of poster.
Cons
  • Causing customers very serious stress
  • Botched anonymous delivery that caused chaos in my life
  • Absence of any method for quickly resolving account fraud
Reason of review
Poor customer service
Loss
$500
Preferred solution
Full refund

DO NOT SELL ON AMAZON

DO NOT SELL ON AMAZON
I was a seller on Amazon for many years,they deactivated my selling account 6/19 they accused my of many things that are not the case ,they owe $ 866.12 for items sold since 6/19 as of today 1/20 they have not payed me and they say they are not going to pay me what they owe me,they are crooks
View full review
ID
#1752151 Review #1752151 is a subjective opinion of poster.
Product
Amazon Account
Reason of review
Problems with payment
Loss
$866
Preferred solution
want what is owed to me

Amazon - My account

My account was locked for no reason now my package was not delivered and I need to have it sorted out
View full review
ID
#1751874 Review #1751874 is a subjective opinion of poster.
Product
Amazon Account
Pros
  • Variety of items sold
Cons
  • Broken promise
Reason of review
Poor customer service
Loss
$38
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Amazon - Great product learning curve for a few minutes but all is well100 company I am buying another blanket from y'all tomorrow at Sears

Amazon - Great product learning curve for a few minutes but all is well100 company I am buying another blanket from y'all tomorrow at Sears
My aunt Cathy order them for us so what ever we have to do to get this verified and if yall can help any way that would be great. Chad Fontenot
View full review
ID
#1751824 Review #1751824 is a subjective opinion of poster.
Pros
  • Fast delivery dates
  • Fast shipping
Reason of review
Bad quality
Preferred solution
Deliver product or service ordered

Amazon - Billing issue

5.0
Details
Pending charge issues needs clarification
View full review
ID
#1751738 Review #1751738 is a subjective opinion of poster.
Pros
  • Prices and fast delivery
  • Vast selection and convenient ordering
Reason of review
Good customer service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Amazon - Do not order from - or beware of shippping/handling fees

1.0
Details
Amazon - Do not order from - or beware of shippping/handling fees
I ordered 2 nasal cannula (pack of 5) $3.89ea. Total $7.78. I used the 1-click order feature. bad choice on my part: why? shipping &;;;;;;;;;;;;;;;;;;;;;;;;; handling $57.98 !! I realized that the next day when checking on charges to my credit card. I tried to cancel the order, but was told it had shipped. When the package arrived, it did not contain a packing slip which would have allowed me to return the item. I went on-line to Amazon "orders", pulled up that specfic order and sent email to Singer Shop (seller) and asked for a return shipping label. The refused.
View full review
ID
#1751729 Review #1751729 is a subjective opinion of poster.
Cons
  • Overcharged for shipping and handling
Reason of review
Return, Exchange or Cancellation Policy
Loss
$58
Preferred solution
Full refund
Amazon - Don’t attach pics to reviews
Amazon - Don’t attach pics to reviews
Amazon - Don’t attach pics to reviews
I have just found out amazon is using my review picture for a TRU flame fire to promote and sell other tru flame fires ... they state they do not wish people to push orders by doing this . Its invasion of my privacy my focal point of my fire place is also being used on...
View full review
ID
#1751489 Review #1751489 is a subjective opinion of poster.
Location
Wandsworth, England
Pros
  • To sell
  • Promote products
Reason of review
You used my photos without my consent to advertise
Loss
$225
Preferred solution
I would like a. Up to date fire ( model) as compensation for using my photo in advertisement I love the product but feel it’s unfair whst you did without consent

Amazon prime student discount

It said it was the wrong number?
View full review
ID
#1751152 Review #1751152 is a subjective opinion of poster.
Location
Tucson, Arizona
Product
Amazon Gift Card

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Amazon - Won't Recommend

4.5
Details
Tried to place an order but found they closed my account. I have had no returns or complaints with them. I called the account help line but they could not help me and said someone would contact me in a couple of days... Came and gone. Ordered from Walmart. Wow Jeff.. really impressed with putting the customer first and the service.
View full review
ID
#1750844 Review #1750844 is a subjective opinion of poster.
Service
Amazon Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Christmas day they put out a add for echo show 8 and free echo dot i orders two through the link it offered it in sandstone and charcoal and when they came in it was just the show 8s no echo dots i called about it the said they never offered that but when you look at...
View full review
ID
#1750363 Review #1750363 is a subjective opinion of poster.
Cons
  • False advertising
  • Waste of time and money
Reason of review
Poor customer service
Preferred solution
Full refund

Amazon - Payment method

Sir return packet but polithin destroyed
View full review
ID
#1750257 Review #1750257 is a subjective opinion of poster.
Location
New Delhi, National Capital Territory Of Delhi

Amazon - Iam a new customar

Requesting for refund money Rs.709 which was deducted twice for single item i.e. ladish jumper. Order no. 402-3524363-8777906
View full review
ID
#1750006 Review #1750006 is a subjective opinion of poster.
Reason of review
Problems with payment
Loss
$709

Amazon - Received wrong order

Amazon - Received wrong order
Delivery for socks was wrong
View full review
ID
#1748856 Review #1748856 is a subjective opinion of poster.
Service
Amazon Shipping Service
Reason of review
Order processing issue
Loss
$480
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
Its the holidays and I refuse to believe I am the only person that has elderly family members that ask your other family members to help purchase items for the holiday. This makes it difficult to return an item when they dont have an email or tracking number and didnt...
View full review
1 comment
Anonymous
#1797891

No one cares....

ID
#1747480 Review #1747480 is a subjective opinion of poster.
Location
Norristown, Pennsylvania
Service
Amazon Customer Care
Pros
  • I have used amazon many many times
Cons
  • Do not have customer focus approach
Reason of review
Poor customer service
Loss
$15
Preferred solution
Full refund