Anonymous
map-marker Boise, Idaho

Commercials now?

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I paid for a year of Amazon. It goes into September, 2024. I thought having to navigate the Freevee was bad enough, but now I get an Email stating there will be commercials on Prime?! Disgusting! This, after you raised the prices and make a fortune while paying zero taxes. Dont count on me to order anymore or renew. Every place offers free shipping nowadays.
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User's recommendation: Forget Amazon. They do not care about customers any more.

Jo L Gzh

Need to cancel paramount, hulu, peacock

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Cant get through to a live amazon customer service rep. I get hung up on, no time to answer. Its a terrible systom
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Preferred solution: Cancel streaming stations

Elizabeth C Stl

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Verified Reviewer

See when my order comes

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I still haven't received my order and I need my order sent to me it's the Hershey candy bars. I ordered them again
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Preferred solution: Deliver product or service ordered

THOMAS s Fgw

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Verified Reviewer

Terrible service and high prices

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amazon reps were awful to me along with expensive prices. everything is overpriced! there policies are too stringent.
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Preferred solution: i do not want anyting to do with amazon again unless they want to provide a 100.00 gift or higher

Cynteach M

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Verified Buyer
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Verified Reviewer
| map-marker Nassau, New Providence District

To get my account unlocked

Amazon - To get my account unlocked
Amazon - To get my account unlocked - Image 2
I already order some items so I need my account to be unlocked so I could track my order I don't have any receipt
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alex s Aps

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Verified Reviewer
| map-marker Carmichael, California

Messed up order

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I was a prime member that was until my orders kept getting charged over and over way after I order them and it has been a terrible experience especially with the holidays I was quite upset about this truly I was expecting my delivery in the morning after I had to fix my order again last week and now I haven't received any type of reembursment because Amazon says that I was not charged well the money for took out of my account two times and I paid for express shipping also two times and yet still no delivery I am sure mark has lost a good 4 customer house hold we wont be using amazon period feim now on!!

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Loss:
$46

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Fort Washington, Maryland

EXTREMELY DIFFICULT!!!

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Amazon - EXTREMELY DIFFICULT!!!
Received severely damaged shampoo & conditioner. Tops broken off both bottles, box SOAKED with products. Computer call USELESS! FINALLY ... got a representative to speak to ... USELESS. Sounded like I woke him up and he got upset with me!!! Was told that I needed to return TWO broken bottles of shampoo & conditioner. HOW THE *** AM I SUPPOSED TO DO THAT!!! Then I was told that I had to repurchase AND pay shipping & handling to order replace products. I AM FURIOUS, PUSSED OFF, MAD AS ***
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Carlos M Ycg
map-marker Northridge, California

Your truck driver rear ended my car ( hit and run) 18 wheeler trailer number is P895158 Indiana license plate

On 09-07-2023 at approximately 645pm I was on the 118 East Pasadena fwy merging close to the 210 East San Bernardino fwy when this Amazon 18 wheeler trailer number P895158 rear ended my car. It was going about 60mph or less with the flow of traffic.

I pulled up beside him honking trying to get his attention to pull over on the shoulder but he just ignored me and kept driving towards the traffic on the 210 East freeway. I called 911 and told dispatch what had just occurred. She told me to pull in a safe place which was a. 76 gas station on Hill Ave and Walnut St.

she stated that she will dispatch a CHP unit to take the report. I waited for more than an hour in which the CHP unit never arrived. I left the location and a few more minutes later I get a call from the dispatcher in which she advised me to make a Police report at the CHP station located in West Valley on a hit and run.I managed to see the damage on my rear bumper which had 2 quarter size chip paint scrape marks on the right size cause by the Amazon truck. I will file a hit and run with the CHP.

This male Amazon truck driver should not be allowed to drive a 18 wheeler due to his unsafe driving.

I will take my car to a body shop for repair and have your Amazon company provide for the damages done to my car. I hope you do your investigation and solve this issue.

Thank you

Carlos

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User's recommendation: Disciplinary action to be taken on the Amazon driver

Anonymous
map-marker Bloomfield, Iowa

Confused on postage due on package from Amazon

I have not heard from the seller even after I contacted them. Amazon said they are delivering the package again with no explanation about what I should do with the 1st package sitting at the post office with postage due of $18. Will I be charged for 2nd package? No idea! Improvement on communication from Amazon and seller would be helpful! Thank you!
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User's recommendation: Do not order from other sellers or foreign countries with hidden charges!

Donald L Vee

My package is delivered to wrong place

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Again my packages have been delivered to wrong address. Picture is not my pouch. This happened twice before
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Preferred solution: Deliver product or service ordered

Luis B Hcv

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Verified Reviewer
| map-marker Punta Santiago, Humacao

Rechazo de mis compras y pagos, cancele Amazon prime por que no hacen envíos a mi área code 00685

Rechazo de compras por cancelar Amazon prime, no hace envíos a mi área code 00685 y han rechazado mi última compra aludiendo falta de fondos en mi tarjeta visa trato de hacer una compra y me indica artículo no disponible y considero como una excusa, realize una compra de un artículo weber para es me indican que el pago fue rechazado mi auto y tres semanas después
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Anonymous
map-marker Phoenix, Arizona

Double billing

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Withdrawing monthly payment and not getting product correctly. Changed debit card #. Then charged another payment. Customer service gave me a run around. Never will use amazon again.
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User's recommendation: Not that good for video service

Anonymous
map-marker Asheville, North Carolina

Unable to get credit for return items put back on original payment

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Twice now upon returning items, Amazon took it up on themselves to give me a Amazon credit instead of crediting back to my payment method. Have gone through *** to get this resolved and was promised it wouldn't happen again...it did and had to jump through hoops to get the right thing done. Unable to speak to a human being in this country. Have removed ap and am done with Every aspect of Amazon.
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User's recommendation: Think twice about doing business with a company that has no respect for it's customers

Candacia D

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Verified Buyer
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Verified Reviewer

Lost package

Amazon - Lost package
I ordered something on November 2, however it was shipped to the wrong address. I have no way of contacting the person of the address it was sent to however I would like to know if its possible to get the packaged delivered to the right address without any or minimal cost so that Im able to have it ready to give to my friends as apart of their Christmas gift.
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Loss:
$48

Preferred solution: Deliver product or service ordered

User's recommendation: Double check information before purchasing. The item being purchased your card information and also the address to be shipped to.

Anonymous
map-marker Philadelphia, Pennsylvania

My order was sent two the wrong address

Amazon - My order was sent two the wrong address
Amazon - My order was sent two the wrong address - Image 2
The package was sent to the address, and they took a picture of the house where they dropped off the package but not showing the address, and clearly my door is different, and I don't have a white chair on my porch.
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User's recommendation: The driver should take a picture of the address.

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