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Amazon - Forgot password and dont have card on file anymore

I can't log in because I forgot my password and no longer have the card on file.. And i can't get through to anyone after it tells me to contact customer service, because they aren't accepting phone calls.
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ID
#1897840 Review #1897840 is a subjective opinion of poster.
Service
Amazon Customer Care

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Verified Reviewer
Im a amazon prime member an i cant log in my account i just bought me a new phone please help
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1 comment
Anonymous
#1861886

Perservere...keep calling Amazon. It sounds like your acct may have been hacked.

If you have a credit card on file...call your card custom service NOW and check if you note any unauthorized charges. I was hacked end of April. Hacker also canceled my prime membership. Hope this info helps you.

P.S. If your acct was hacked, also call your bank and follow up with calling credit review hx...ec.

Experian and ask for a free credit check due to recent hacking of accts. Being proactive takes back some of your power.

ID
#1897808 Review #1897808 is a subjective opinion of poster.
Product
Amazon Account
Preferred solution
I cant log in my account

Being charged for Amazon Prime membership

Cant get through to speak to anyone about a charge I didnt make
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ID
#1897783 Review #1897783 is a subjective opinion of poster.
Location
Pompano Beach, Florida
Service
Amazon Prime Membership

Amazon - To stop membership

Ihave taken one month trial Amazon prime time,but I discontinued this prime time... So why debit my amount without my knowledge.I don't want this please refund my amount 999/-
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ID
#1897767 Review #1897767 is a subjective opinion of poster.
Service
Amazon Prime Membership

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Verified Reviewer

Amazon - Not honoring prime delivery

1.4
Details
Amazon has no issues taking money for prime. But as others have stated the movie selection is a joke.. Now because of the pandemic my prime membership doesnt help with purchasing things on amazon. If I order somthing thats prime eligible and Im being charged for prime every month, I should not receive my shipments the same time as a non prime member. Regardless of what they deem important or not important, dont charge for services not rendered.

User's recommendation: Don’t pay for prime, waste of money.

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ID
#1897758 Review #1897758 is a subjective opinion of poster.
Service
Amazon Prime Membership
Preferred solution
Deliver product or service ordered

Amazon - Report a merchant

1.0
Details
On April 15 I ordered 2 Dallas Cowboys masks from CIKI Shield Ayo and Teo sold by zzxvz5x5x they were each $ 11.99 each. They were supposed to have been shipped on April 18, I have yet to receive them! When I look the order the screen says problem with order, was it shipped or not? I’m confused! I wish I had read the reviews before I ordered I wouldn’t have! Please read the reviews there is one positive if I were you I would seriously think about not representing them as a seller.

User's recommendation: Do not purchase from this company!

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ID
#1897743 Review #1897743 is a subjective opinion of poster.
Location
New Castle, Delaware

Amazon - Refund

2.2
Details
I still haven’t gotten my refund and I’m highly upset. I talked to Oscar and he said I would have my refund in less than 5-7 business days now I’ve been waiting for almost two weeks and no refund!?
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ID
#1897666 Review #1897666 is a subjective opinion of poster.
Service
Amazon Shipping Service
Pros
  • Timely refund of payment for warrantee
Cons
  • Returns
Loss
$28
Preferred solution
Full refund

Amazon - Payment made twice for the same order

Wrongly payment made twice for order no 403-1772826-8712358
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ID
#1897663 Review #1897663 is a subjective opinion of poster.

Amazon - Rupees to dollar exchange gift card

4.8
Details
Amazone gift card change the rupees to dollar
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ID
#1897654 Review #1897654 is a subjective opinion of poster.
Location
Indore, Madhya Pradesh
Product
Amazon Gift Card

Taking money out of my account and I don't have an account with Amazon

I will call tomorrow Amazon has been taking $13.98 out of my bank card for the last four months and I need to be reimbursed and I'm changing my card I will call tomorrow
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ID
#1897585 Review #1897585 is a subjective opinion of poster.
Cons
  • Unrelated survey to my issue
  • In this instance
  • Inflexible return policy
Loss
$55
Preferred solution
Full refund

Amazon - Wrong package delivered

4.2
Details
Someone else's package was delivered instead of my package. I actually got in contact with the person and gave them their package. I wanna know where is mine
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ID
#1897505 Review #1897505 is a subjective opinion of poster.
Service
Amazon Delivery Service
Preferred solution
Deliver product or service ordered

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Amazon - Customer service .. Fraud

3.6
Details
Fraud use of my card and Identity pass word ! Amazon customer Service HELPS !!W
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ID
#1897440 Review #1897440 is a subjective opinion of poster.
Loss
$30000
Preferred solution
Let the company propose a solution

Amazon - You took unauthorized funds from my checking account

On 4-27 you withdrew 126.13 from my checking account without authorization and my e mails are going unanswered, my next step is getting an attorney - I have been a customer for year's I don't think I will be purchasing from you in the future, supper pissed off customer

User's recommendation: Answer when someone e mails you.

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ID
#1897411 Review #1897411 is a subjective opinion of poster.
Loss
$158
Preferred solution
Full refund

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Verified Reviewer

Amazon - Gift card not received

The Google play card I ordered was not delivered
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ID
#1897390 Review #1897390 is a subjective opinion of poster.
Location
Morehead City, North Carolina

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Verified Reviewer

Amazon - Your double billing me

Amazon - Your double billing me
Amazon - Your double billing me
You guys keep taking money from me and putting it back in my account and taking it right back out. I bought items a week or two ago and you guys are still taking money from me. This has been going on since April 19 through April 29 so far.
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ID
#1897309 Review #1897309 is a subjective opinion of poster.
Pros
  • Gets their on time or even a little earlier
Cons
  • Over charge
Loss
$300
Preferred solution
Full refund