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A couple of orders

A few orders not received and some I need to return Please have someone from Customer service Call me at: 949-400-4596 Linda Velez
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ID
#1938708 Review #1938708 is a subjective opinion of poster.
Pros
  • I have used amazon many many times
Preferred solution
Full refund

Fraudulent charges

Fraudulent charges charged monthly on my Visa card starting on March to May. I want this corrected as soon as possible and refunded back to my account.

User's recommendation: Don’t count on a live customer service.

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ID
#1938690 Review #1938690 is a subjective opinion of poster.
Loss
$40
Preferred solution
Full refund

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Verified Reviewer

My order is late

Amazon - My order is late
Update by user May 20

Could not finish cutomers car.

Original review posted by user May 20
My order was suppose to be here sat may 16 2020..today its may 20 2020 amazon said to call n get refund ask where the product is at.
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ID
#1938672 Review #1938672 is a subjective opinion of poster.
Location
Jacksonville, Florida
Service
Amazon Shipping Service
Cons
  • Overriding vendor policies without notice
  • That the product did not show up on time
Loss
$100
Preferred solution
Deliver product or service ordered

Payment from my bank account

In my bank account it shows a prime video *M72 from card #1071.... what is this for?? What video??
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ID
#1938645 Review #1938645 is a subjective opinion of poster.
Loss
$16
Preferred solution
The reason and if not correct, then a refund

Cheap items, lasted 1 day

1.4
Details
I bought a nail dremel. It lasted one day. It just stopped working

User's recommendation: Use your own judgment.

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ID
#1938540 Review #1938540 is a subjective opinion of poster.
Location
Franklin, Indiana

Missing item in my delivery

Envelope delivered with hole in bottom of package and no purchased item inside
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ID
#1938532 Review #1938532 is a subjective opinion of poster.
Loss
$5
Preferred solution
Deliver product or service ordered

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Verified Reviewer

Locked out of account

It appears that there are some disputed charges on my account. I don't know where this is coming from as these are fairly old purchases and have all been paid for and delivered. I want my account unlocked. I would like to speak with someone; however, none of the phone numbers are working.
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ID
#1938458 Review #1938458 is a subjective opinion of poster.
Service
Amazon Membership
Preferred solution
access to my account

Received email to update my credit card

5.0
Details
I called to see if email was from Amazon. It was a scam and Amazon was very helpful.

User's recommendation: Call Amazon to clarify any emails you receive, asking you to update your credit card information with a link.

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ID
#1938398 Review #1938398 is a subjective opinion of poster.
Location
Greensburg, Kentucky

Lost package

5.0
Details
I received my "lost" item today. Thanks for getting it to me.

User's recommendation: Don't be afraid to seek assistance.

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ID
#1938362 Review #1938362 is a subjective opinion of poster.
Location
Shrewsbury, Pennsylvania

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

FireTV Performance

3.5
Details
Poor performance appears to mostly be associated with CBS All Access viewing. Constantly buffering and throwing errors, may be a CBS code error, as it also occurred when using a fire stick. I can proceed only after Managing Settings and clearing caches. All. The. Time. This does not occur on any of my Roku or TCL streaming devices. After my disappointment with the 32 FireTV on the patio, I purchased a 65 TCL Roku for my living room. Prime Member and frequent shopper, although my tv purchase was at Best Buy.

User's recommendation: Pick a more reliable streaming device, poor performance streaming a few apps like CBS All Access.

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ID
#1938311 Review #1938311 is a subjective opinion of poster.
Product
Amazon Fire Tv Streaming Stick
Preferred solution
Let the company propose a solution

Package delivered to me and it's not my address

Package delivered to me and it belongs to another address
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ID
#1938003 Review #1938003 is a subjective opinion of poster.
Preferred solution
Pick up package

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Verified Reviewer

There is charge of $13.77 for 4 months

I need my money put back on my card ending in 6323 because my plan comes with free prime video and im being charged 13.77 a month
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ID
#1937991 Review #1937991 is a subjective opinion of poster.
Preferred solution
Full refund

Charged for something that I didn't order

1.0
Details
Call your number and yell are not taking calls but I have been charged for something that didn't order.

User's recommendation: k.

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ID
#1937967 Review #1937967 is a subjective opinion of poster.
Loss
$14
Preferred solution
Full refund

Payment issue

Amazon - Payment issue
I was charged on my debit and ebt card for the exact same shipment from amazon pantry. I was only supposed to pay with my ebt card for my groceries and i ended up paying the same amount on my ebt AND my debit card, but I will not be receiving twice as much food for both payments. Is there any way that I can get refunded on my debit card and just leave the ebt payment please? I have an ebt card because I cant afford to pay groceries with my debit card. My debit card is for paying bills and now that Ive paid for the same order of groceries twice, I cannot pay my electricity bill. Please help me
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ID
#1937922 Review #1937922 is a subjective opinion of poster.
Pros
  • Speed in delievery
  • Shipping charges
  • Lots of items
Cons
  • Bait and switch tactics

Taking too much money out my account

Y am I paying so much yiz took out money so many times
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ID
#1937914 Review #1937914 is a subjective opinion of poster.
Loss
$55
Preferred solution
Price reduction