Anonymous
map-marker Brooklyn, New York

Missing item for package delivery.

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Amazon - Missing item for package delivery.
Amazon - Missing item for package delivery. - Image 2
Received packaging/envelope and noticed flap to secure closing was opened/not secured. Do to this opened package, the item that I brought was not in it. So I did not receive any merchandise.
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Alik Emz

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Verified Buyer
| map-marker Phoenix, Arizona

3 since it’s a hassle for both parties!

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Amazon - 3 since it’s a hassle for both parties!
Amazon - 3 since it’s a hassle for both parties! - Image 2
Defective portable airplane footrest. The lock that connects the straps wont click or lock to stay so cant be used for its purpose. Please, help Let me know hiw can I return the said item without paying the postage since its not my fault Thank you so much and hope to resolve this problem before travelling on the 8/20. Thnk u.
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User's recommendation: Doubke check the item for any defects before packing/shipping

Anonymous
map-marker Sacramento, California

Billing

Horrible, i was never able to connect to anyone. I am being doubled charged the same exact amonut for months one day apart on top of another monthly charge.
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User's recommendation: Answer calls, stop giving people the run around

Allan L Vbe
map-marker West Sacramento, California

My refund

My refund, supposedly it was issued on January 5th. Refund was stated went to my Amazon Store card, I don't see a refund at all. Can you help me!!!
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Cassandra J Wcr

Update delivery

I need to update the delivery address. The address entered is wrong The address I want it to deliver to is 331 nw 47th ave Plantation FL 33317
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Preferred solution: Deliver product or service ordered

Gabriel V Xda

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Verified Reviewer
| map-marker Decatur, Alabama

Porque mi cuenta esta bloqueada

Porque bloquearon mi cuenta y mi tarjeta de regalo de Amazonas si lo comprende con mi dinero devuelven mi saldo a mi tarjeta de regalo
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Rosaire Nhx

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Verified Reviewer
| map-marker Phoenix, Arizona

Refund

Amazon charged me for Prime Membership because my daughter, who has Prime membership paid for my Xmas present using my card. The representative said that she couldn't help me and couldn't credit the charge. So overall, the experience wasn't positive nor was I given a resolution.
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User's recommendation: Make absolutely sure that you don't pay for Prime in error. You won't have any luck getting your money back.

Tevita Qbs
map-marker West Sacramento, California

Charges

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I removed my parent control for 1 day due to an app issue I was having. It wasnt recognizing my parental control. Then I tried to Set the parental control up again but it was not accepting my password either. Then my 6 year old made some rentals without my authorization. The people I spoke with on the phone were friendly and efficient!!
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Vincent M Cfe

Membership

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Nobody spoke good enough English-speaking. Wouldn't allow to speak the American USA. Such pitiful business practice. I'm in the US speak to reroute American accent people.
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Pros:
  • Good stuff delivered quickly
Cons:
  • Lousy service if you need help

Preferred solution: A American next time

User's recommendation: Don't bother if you wish to speak to American.

Anonymous
map-marker Victoria, British Columbia

Defective item

Just opened it yesterday the air mattress and it wont hold air. If possible I would like another mattress sent
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Russell A Hvw

Fraud,I never opened account.why is it on my credit score,I’d like to dispute this

I never opened up this account. I would like to have it removed from credit reports because my credit score is dropping and Im disputing this.
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Preferred solution: Credit repair due to negligence

Case Gno

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Verified Reviewer
| map-marker Rhinebeck, New York

Terrible customer service

Bird snack cakes came in plastic bag rather than a box and were totally demolished. I simply want to have my cc refunded. Customer service cery hard to understand and totally frustrating for the both of us.
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User's recommendation: Learn to remember that you are there to help us.

Aldena Fpi

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Verified Reviewer

Product don't fit

I received the wrong size cover for my truck after giving them my truck information.I call Amazon and ask them can I talk with vendor to give them the correct sizes of the bed for my truck they said no.I could reorder again for what and get the same cover again that was dumb.
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Pros:
  • Are a good company but change some rules

Preferred solution: Apology

User's recommendation: Don't order unless talking with vendor

Sandy A Iok

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Verified Reviewer

Entregas

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mi artículo monjaca fue entregado a pesar de que aparece como entregado y quiero resolver el problema
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Preferred solution: Full refund

Wesdin H

Item missing

Amazon - Item missing
Dont know And item was not found items was already sent The item was sent at Amazon location and this is 5 months ago
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Loss:
$41

Preferred solution: Full refund

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