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I sold my personal iphone 4 16gb on Amazon to this buyer by the name "elie Hermanos" claims the phone was not working so after multiple emails trying to help him he said no and sent it back. When I received the phone it was not the same one I shipped him , I hooked it...
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2 comments
bbarga
#798925

Ditto for me. I had a guy who after six weeks made a false claim that I sold him a Playstation 4 the "looked like it had been used". Yeah. That's because it was clearly lis...

Review
#374702 Review #374702 is a subjective opinion of poster.
Loss
$200
Got screwed out 139.98 bucks by amazon.com
Got screwed out 139.98 bucks by amazon.com
Got screwed out 139.98 bucks by amazon.com
Got screwed out 139.98 bucks by amazon.com
Got screwed out 139.98 bucks by amazon.com
I bought this thing seeing as it said leather, not knowing it was fake leather. Now that I admit is my fault as I wasn't quite paying attention to what I was reading. I just wanted the jacket. It was shipped using DHL, who kept getting the wrong address. Got here a few...
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5 comments
Anonymous
#1291258

Good for you! I wish you luck in court. I too, used to love Amazon. I have to do ALL my shopping online because I am very sick and thus disabled. Lately they won't let me ret...

Review
#374606 Review #374606 is a subjective opinion of poster.
Loss
$140
Tags
  • Small claims court
I ordered several items through Amazon.com and some of the items were sold by third party sellers that go through the same website. Well, two of the companies...A&E Designs and Woody's Books, became two of the worst experiences of online shopping in my ***...
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Review
#374279 Review #374279 is a subjective opinion of poster.
Loss
$60
This is regarding an order I placed originally on December 10th for a Christmas gift for my daughter. (A play kitchen).The first shipment received was the incorrect product. Not what I ordered. It was a play kitchen, but it was like they just picked a random one and...
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1 comment
Anonymous
#591445

Maybe you do just need to vent & that is fine. But really? 50lbs? You are going to complain about having to lift 50lbs? What are you 7 years old? I am sure your kid weighe...

Review
#373226 Review #373226 is a subjective opinion of poster.
Loss
$134
Tags
  • Christmas gift
In December 2012, I purchased a game console from a trade in of text books in which I received a gift card. Found out 10 0f 13 books was received. Asked amazon about the 3 missing books. "You are responsible for the books". Compalined to customer service, and was given...
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Review
#372897 Review #372897 is a subjective opinion of poster.
Loss
$80

Amazon Screws Sellers Unmercifully

I have been selling on Amazon for years. With nearly a 100 transactions I've only had a few that the item wasn't satisfactory to the buyer in which I always refunded their money. After this happened a few times I started to become leary because it always happened with electronics in which the buyer claimed it was broken when I had checked to see if it was working before I shipped it.Finally the situation came to a point when I purchased 4 brand new factory-sealed Android Nextbook tablets on Black Friday and put them on Amazon to make a fair profit. Two of the transactions went normal. One buyer claimed they accidentally bought two of the same item and wanted a refund, so they sent it back and a refund they got. Yet it was opened and I mistakenly trusted it was still brand new. It wasn't until I resold it and this customer claimed I sold them a "haywire" defective item that I realized the first buyer had probably switched items and sent it back. The last instance was one in which the buyer claimed they didn't want it anymore. I told them since it was an opened electronic item I couldn't give a full refund, in which they immediately submitted an A-to-Z claim saying it was defective and broken. Of course Amazon believed sellers in both instances, even when I tried to explain I had sold "brand new" items. These instances cost me over $200 dollars and permanent lose of seller priveleges. Sellers beware on Amazon. There are many fraudulent/ignorant buyers out there and Amazon won't protect you from them!
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3 comments
Review
#372496 Review #372496 is a subjective opinion of poster.
Loss
$250

Amazon in Columbus, Ohio - A to Z Gaurantee does nothing for Christmas Presents!

As the busy shopping season dawned upon us in November, I decided to purchase a present for my kid nephew early in November to avoid extra shipping costs to receive the item by Christmas. So I purchased a $90 aquadoodle Thomas Train set and received it November 11th. Great, I thought! I had it all wrapped and under the tree come December. We opened the gift on Christmas day 12/25/12. My 2 year old nephew was excited and wanted to play with it immediately. We hurried to put the batteries in and begin playing the this toy that you draw a train track and this thomas train follows. So the batteries went in the train and bam! Train moves in circles. This isn't right, ,I thought. I fiddled with the train to find out the entire left side wheels do not move. Changed batteries three times and again same thing. Well, I thought this is awful of me but I have to take it back, I tell my dear nephew, but I promise to give you a new one that works. After some tears he agreed. I contacted Amazon seller, 911Drugstore. After 8 days and three more attempts to contact I decided to call Amazon customer service for help. The customer service rep named Kim, was so understanding. I began to feel confident that I would not be ripped off as a consumer. She helped file an A to Z claim. This is where things went so very wrong and I say SHAME ON YOU AMAZON!! The claim department responded within 24 hours (yea!) unfortunately telling me they will close my claim because I did not contact the seller within 14 days. Well in my claim, as written by an Amazon customer service representative herself, it stated that this was a Christmas gift so it was not opened until after 14days. Clearly, this claim department did not care, but did say the seller would agree to return the item, provided I pay shipping. I responded asking where's my protection here if you've cancelled my claim? And received another harsh email stating my claim is closed it's past 14days. How awful of a company to not listen to consumers and side with a seller that clearly does not want to take any responsibility for this quite expensive purchase! What happened to understanding that some amazon purchases are Christmas gifts and may not have been opened within 14 days of purchase? So Amazon claims this: Holiday Returns Policy Items shipped by Amazon.com between November 1, 2012 and December 31, 2012, may be returned until January 31, 2013, for a full refund, subject to our other return guidelines listed below. I meet all return guidelines listed too. So, THIS IS FALSE!!! BUYER BE WARE!!!!! This A to Z claim was closed telling me past 14 days but then Amazon posts this holiday return policy! Does this make sense? I've been ripped off completely and to make matters worse my poor nephew had a toy taken away that I cannot replace!
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2 comments
Review
#372482 Review #372482 is a subjective opinion of poster.
Loss
$90

Amazon in Baltimore, Maryland - What a joke

purchased a case from one of the sellers on Amazon, Boxwave returned paid to have a signature so they would not be able to say they didn't get it. Well they did get it and now amazon will not help me get my money back even thought the customer service rep saw on the post office site that the item was signed for. I am now looking for some where else to get my books, etc. they are just after the money. customer service sucks. what do you do when a company like amazon just laughs in your face.
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#372060 Review #372060 is a subjective opinion of poster.

Amazon prime

Everything started on december 25th. I ordered a galaxy note 10.1 from amazon and decided it was time to get amazon prime since I usually order quite frecuently from amazon. So I got the 2 day shipping since I'm moving to florida (currently in CA) tomorrow. Short story: package hasn't arrived yet and the support people gave me an extra month of amazon prime and they shipped the package again yesterday for overnight (or at least that is what the guy sais) but site says it will be delivered by january 2nd. Great solution amazon! I won't be here by then! So obviously i'm not interested on extending my amazon prime membership since it sucks and I'm gonna have to look for the *** thing in florida after I finish moving which sucks couse I really wanted it before.
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Review
#371440 Review #371440 is a subjective opinion of poster.
Loss
$543

Amazon sent wrong items, won't fix it

My brother purchased 4 DVD's for my children for Xmas. He's in UK (Zone 2), we're in Australia (Zone 4). Amazon sent Zone 1 (North America only). So, when we sat down to watch one of the DVD's it didn't work and the children were quite upset. I then emailed a compaint to Amazon, who refused to do anything without an email from the purchaser's email account. I told them I didnt want him to know, and sent a copy of the order note. They then want me to pay for replacement items (then promise to refund, but I dont trust them to be capable of that), or to send them back (and be refunded a max of $15). Pretty hopeless! I've now let my brother know how they've totally stuffed it all up and ruined the gift. We'll see if they respond to him. At the very least they should issue him with a refund, and we'll just bin the DVDs.
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#371322 Review #371322 is a subjective opinion of poster.