Amazon
Reviews and Complaints
Trenton, Michigan
Return
I was returning all of my items from several different orders because the site asked if I wanted to "ADD MORE" so I kept adding from other orders only to find out that I have to pay the return shipping since they were all on one order! Now I have to redo all of my reasons for return, and 2 other questions that are redundant also.
UGH. I'm frustrated and this is not suppose to be paid returns. All of my items are free ship and return.
Please correct this or make it clear that the customer has to pay the return shipping if you add items from another order. Thanks
Baltimore, Maryland
Rude customer service
Very very rude and not helpful to me at all!!
I was charged twice for same item i purchased and attempted 7 more times, would not let me cancel, so I called to speak with customer service, ehich was very rude and not willing to help at all. Needless to say I disconnected the call. Decided to chat online with a representative to assist me and actually helped fix the problem!!
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Verified Reviewer |
Thousand Oaks, California
There is no customer service. I’m left out in the cold.
My orders are being rejected. I am prompted to update my credit card info. It does not work.this is poor timing as it is the biggest holiday time of the year.
User's recommendation: Breathe. This is very aggravating.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Newport, Vermont
Never received my pnever really helped me about my situation on my package ackage
They told me that after waiting a while month th have to investigate what happened to my package and like I said iam a valued customer they treated me like it was my fault my package went missing
User's recommendation: Never by from Amazon again
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Complaint!!!!
I did not receive Gorilla Glue. It was not left in the mailbox.
Can't you comprehend English? My explanation cannot be simpler; are you people stupid?
Preferred solution: Full refund
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Verified Reviewer |
Broken Arrow, Oklahoma
Late on every order
It seems that since I joined Prime, my packages take longer to ship, and I don't get notices of when they were shipped or notices about my orders. And it all started when I began using Prime!!!
User's recommendation: Beware of delays, if you join Prime!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Amazon account blocked. Not sufficient information provided
My Amazon account is blocked. I wanted to purchase Timberland Pro steel toe boots with the company I work for's business credit card, and my account with Amazon is blocked.
It says the information and payment method are not sufficient.
Please let me know what other information is needed to activate my account and submit my purchase. Please let me know ASAP.
Preferred solution: My account is blocked wanted to be unblock
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Verified Reviewer |
Washington, District Of Columbia
Resolved: MY ORDER WAS NOT DELIVERED
You sons of *** we keep going around in circles and can't find 'the way out'. My purchase wasn't delivered and it says it was, but it wasn't. I want my money back.
- Service is not working
Preferred solution: Full refund
User's recommendation: the service is not working?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: The input for the ring size does not populate when placing the orderThe input for the ring size does not populate when placing the order
The input for the ring size does not populate when placing the order cannot place the order for the Mossanite 10 karat ring for $83
Preferred solution: I would like to place some order for the molissanite 10K ring to include my ring size
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Birmingham, Alabama
Cancel order
Hey Im magic dukes I made mistake and purchased the wrong order I would like a refund thank you my email is magicdukes718@***.com
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Verified Reviewer |
Arvada, Colorado
Resolved: It has been resolved. I didn’t recognize charge with added tax. All is well.
Company fixed the issue and I have been provided with apology. it was what I had paid for Amazon prime, and didn’t realize taxes had been added. When that was explained to me, there was no longer a problem.
It was taken care of to my satisfisfaction. All I s well.
I didnt recognize a charge with added tax. Now I know what the charge was.
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Verified Reviewer |
Boca Raton, Florida
Resolved: AMAZON.COM LIES - STEALS - GIVES THEIR CUSTOMERS THE RUN AROUNG AND EXCUSES
Company fixed the issue and I have been provided with full refund.
I FINALLY RECEIVED MY TOTAL REFUND AFTER A FULL MONTHS WORTH OF AGGRAVATION AND FILING A MULTITUDE OF COMPLAINTS AGAINST AMAZON.COM
I am still waiting for my refund. They received my returned phone about 8 days ago on 10/06/24. On their app, I watched a short video the other night that states 'any orders that were purchased with gift cards get refunds issued within 2 to 4 hours of them receiving the product.' Amazon.com tries to take people's money, lies, makes excuses, gives their good paying customers the runaround, and plays all sorts of mind games, etc.
So, yesterday, I called the police department to report that Amazon.com is trying to take my money and that they are an unscrupulous company with bad business practices. And I will continue to file a multitude of complaints against them!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Lasalle, Quebec
I have no received my package yet
Sad l am scared to buy things form Amazon l have not received my package yet from the date today is 20
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Knoxville, Tennessee
Código para reclamar mi pedido
Yo hice un pedido por shain pero no me llega el código para irlo a reclamar es un código QR y necesito por favor que me colaboren
Denver, Colorado
They won’t leave package where I put on your site
Delivery driver refuses to put package in the black barrel that I have requested not sure why why he cant follow instructions
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