Anonymous
map-marker Rosamond, California

I'm a victim of online debit theft and fraud.someone used my debit card to purchase Silwi product

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I called about it and was placed on child by a Superior and was disconnected. No one has called me back to help me.back.

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Willa Sea

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Verified Reviewer
| map-marker Orem, Utah

I received an Amazon box. Not mine, wrong city.

Have not been able to speak with an agent.

What do you want me to do with the box?

I phoned the person this box was addressed to and she informed me this was not her order.

Now, the ball is in your court.

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User's recommendation: Have a reliable phone number !

Anonymous
map-marker Raleigh, North Carolina

Thanks to Mary

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I called up to the customer service to assist me with a refund. Ms.Mary helped me well I need to wait and wait how far the refund works.

If it doesnt I need to call them back.

But I never had a bad experience with Amazon hopefully this works well. Thanks

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User's recommendation: Always talk to customer service.

Rod woodford

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Verified Reviewer
| map-marker Scottsdale, Arizona

Locked out on my Amazon account

I woke up this morning, and needed to order some items. Brought up Amazon, entered my codes to get in, a window pops up telling me "to much active in this account, account locked up until resolved."

Then I couldn't get in to Amazon to send an email because account locked.

If this is how Amazon does business, treats it's customers, then I will just shut down this account. Plenty of fish in this sea...

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Spencer F Mzv

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Verified Reviewer

Trouble with customer service

I bought a 2000 dollar iPad; they sent me a 1400 dollar iPad. Then, the customer tech representative tried to help me troubleshoot, not being able to return it, and ended up getting me to wipe all the info from my phone and everything connected to it.

As a result, I'm going to lose my job, and they still won't accept the return of the iPad.

All they compensated me with was 50$. My career is now ruined over this.

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Loss:
$2000
Cons:
  • Everything about company

Preferred solution: Full refund

Edward G Xzb

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Verified Reviewer

Cancel a subscription to paramount +

Can't cancel unwanted paramount+ subscription...being charged for subscription I don't have or want ...

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Helen K Ual

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Verified Reviewer
| map-marker Paterna, Community Of Valencia

I never received my goods

I ordered a hammock stand. They said it was delivered two days before the delivery date, then again three days after.

I haven't received it. The carrier, Seur, can't match my delivery number with my email, so I don't know what's happening.

The Amazon order number is 402778****453****. The carrier Seur's delivery number is 952964****1589.

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Loss:
$60

Preferred solution: Deliver product or service ordered

Amaryllis Ayw
map-marker Folsom, California

Disinterested

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My item was shipped to the wrong address, my fault, I didnt double check the address. I thought I caught my mistake early enough, but no, shopped already. The woman I spoke with couldnt seem less interested.

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Anonymous
map-marker Los Angeles, California

I hadn't received my order

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I called because I hadn't received my order frommy brother in Texas. I got my order and was pleased. Thanks

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Anonymous
map-marker Santa Ana, California

They asked, I sent a review

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Phone call handled very professionally and there was not a long wait time. It was kinda difficult to find a number, but it was worth finding.

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Jack B Enk

To begin with trying to get to Customer Service you half to jump through way two many hoops. Then to get to talk to a representative on the phone is even harder then you half to speak to a person who

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Amazon charged my account for something that I cancelled minutes later. I want to speak to an Amazon representative immediately.

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Pros:
  • Great company overall

User's recommendation: Stop with all the hoops you half to jump through to solve a issue is very frustrateding

Clinton A Pac

On my account

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Look, I'm not happy, I just can't get hold of a living person to talk to about deductions that are taken from my bank account. I don't have an account with Amazon anymore.

I cancelled it last November, I think, but they still deducted $14.99 from my bank account. So, I've been trying to get hold of Amazon for seven months.

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Loss:
$120

Preferred solution: Someone calling me back

Patricia S Qfe

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Verified Reviewer

1Z4998XTracking orderr

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Did not receive order. The date kept changing.

The company would like me to reorder. I just want to know if I will receive it.

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Pros:
  • Fast delivery
Cons:
  • Disappointed i did not receive my merchandise

Preferred solution: Deliver product or service ordered

User's recommendation: good

peter r Qfb

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Verified Reviewer

Urgent hope you understand me

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i have forgotten to bring out the selk bag from post office here in sweden and they have send my paketch back to amazon.com but you must quick send the yellow selk bag which i have buyed from amazon.com fast now to sweden i still want to get the paketch here in sweden hope you understand why did you send it back to amazon.com??? i want it it belongs to me

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Preferred solution: Deliver product or service ordered

toni m Sfz

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Katy, Texas

Wrong shoe size.

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Amazon - Wrong shoe size.
Amazon - Wrong shoe size. - Image 2

the shoes are the wrong sizes, they are too big for my feet. i put them on and i had too much space left.

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